Delighted with my purchase, my new bed looks great and is so comfortable. Delivery was quick and very smooth. The delivery driver Vitalisus and driver assistant Ben assembled the bed really quickly ,... もっと見る
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From going into store and Debbie the sales person dealing with us to the delivery everything was really good . Debbie was really helpful in choosing the correct mattress, divan and headboard . Th... もっと見る
企業が回答しました
From purchase to delivery I had excellent customer service. In the shop the salesperson (Carol) was very attentive but not pushy. She spent time with me whilst I looked at the different beds and mattr... もっと見る
企業が回答しました
The store is full of beds and mattresses obviously but trying to find the one that’s for you isn’t easy. Enter a member of staff called Carol whose information and help were invaluable and she took th... もっと見る
企業情報
Bensons For Beds - Wigan21 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 9 Robin Retail Park, WN5 0UH, Wigan, Greater Manchester, 英国
- 1942218800
4.7
優良
264件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and knowledgeable staff.
2023年9月18日
Lots of choices of mattress in store to…
Lots of choices of mattress in store to try. The store assistant was helpful and gave lots of information about the different types available. She gave us time to look around and decide but was available to speak to when needed. She was also very patient and helpful with our dog.
2023年9月16日
Very positive experience
Absolutely lovely service. All questions I had were answered. Polite advice was offered, without being pushy (highly appreciated!). I had the bed frame and mattress more or less picked before coming over so the buying process was seamless and rather quick.
2023年8月26日
Fantastic staff where helpful Carole looked after me I cant praise her enough
I was greeted with a real welcome, as I entered the store. The sales assistant who's name is Carol looked after me taking into account my disabilities. She explained everything I tried the tester bed and decided on a medium. She showed me all the mattresses suitable. She was lovely and made my whole shopping experience enjoyable
2023年9月11日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Carol the assistant in the store was very helpful in me choosing the right mattress fir my needs.
Carol the assistant
2023年8月27日
Bensons For Beds - Wigan21 からの回答
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Brilliant customer service!
2023年8月27日
Bensons For Beds - Wigan21 からの回答
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Bensons For Beds - Wigan21 からの回答
Thank you for taking the time to leave us a review Phillip! -Team Bensons
We found are visit to your showroom a…
We found are visit to your showroom a very relaxed and pleasant experience.
There was no hard sell ,and we found your staff were patient and prepared to listen to us in regards to our needs and preferences.
2023年8月16日
Bensons For Beds - Wigan21 からの回答
Thank you for taking the time to leave us a review Jim! -Team Bensons
Excellent service,very knowledgeable…
Excellent service,very knowledgeable staff made choosing a bed easy
2023年8月19日
Bensons For Beds - Wigan21 からの回答
Thank you for taking the time to leave us a review Daz! -Team Bensons
Carol was they good explaing…
Carol was they good explaing everything, showed me different types of mattresses and beds.very happy with everything.
2023年8月10日
Bensons For Beds - Wigan21 からの回答
Hello Mrs Burgess.
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Helpful sales assistant.
2023年7月26日
Bensons For Beds - Wigan21 からの回答
Hello Mrs Booth,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Very friendly and patient sales lady…
Very friendly and patient sales lady (Carol). Great setup in the test bed system that made perfect sense in choosing which mattress met our needs. Wide choice of products to choose from ranging in cost. It became difficult in choosing between three in the end but with extra help from Carol we nailed it. All in all, a great shopping experience with a super friendly staff experience.
2023年7月15日
Bensons For Beds - Wigan21 からの回答
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Carol can be given the credit she deserves. - Team Bensons
Bensons For Beds - Wigan21 からの回答
Thank you for your feedback, Hazel! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Bensons For Beds - Wigan21 からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Very helpful staff
2023年7月2日
Bensons For Beds - Wigan21 からの回答
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Bensons For Beds - Wigan21 からの回答
Thank you so much for your great review! -Team Bensons
A nice new bed
I was greeted nicely on entering the store and the Gentleman was very patient with me and very helpful and explained everything very clearly and listened to what I wanted - evening too opening the fire door for natural light to come in to show of the bed in question I bought in the end.
2023年6月27日
Bensons For Beds - Wigan21 からの回答
Hello Miss Spooner, thank you for your lovely review! We love that the store went above and beyond to show off the bed and we're thrilled you chose to purchase. We know you will love it. -Team Bensons
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