Excellent from start to finish. Constructive help in the show room polite helpful informative but not overbearing . Delivery guys were fantastic . Quick efficient , polite respectful. Really pleased... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The sales assistant was friendly and very helpful. She had a lot of knowledge that supported our decision on which mattress to buy. Much appreciated
企業が回答しました
Delighted with my purchase, my new bed looks great and is so comfortable. Delivery was quick and very smooth. The delivery driver Vitalisus and driver assistant Ben assembled the bed really quickly ,... もっと見る
企業が回答しました
The store is full of beds and mattresses obviously but trying to find the one that’s for you isn’t easy. Enter a member of staff called Carol whose information and help were invaluable and she took th... もっと見る
企業情報
Bensons For Beds - Wigan21 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 9 Robin Retail Park, WN5 0UH, Wigan, Greater Manchester, 英国
- 1942218800
4.7
優良
274件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff was great no pushy sales I…
The staff was great no pushy sales I hate it when people follow you round trying to get a sale .we was allowed to look freely then when we asked for advice the staff was brilliant. Debbie was really helpful and knowledgeable
2025年3月13日
Bensons For Beds - Wigan21 からの回答
We appreciate you sharing your experience. We're happy to hear that our staff provided excellent assistance without being pushy. It's great to know the team's knowledge was helpful to you. Thank you, Megan at Customer Care
Excellent customer service
The customer service at Bensons for Beds is always exceptional and the quality of the products, brilliant. Carol Anne helped me to choose the right Ottoman divan bed for me and my partner, she was very patient, friendly and helpful. The price was really good, but it was the outstanding customer service that made me decide once again to buy at Bensons for Beds and not at other similar shops. Thank you!!
2025年3月19日
Bensons For Beds - Wigan21 からの回答
We're happy to hear that you received exceptional customer service and found our products brilliant. We appreciate you mentioning how our staff member was patient, friendly, and helpful in choosing the right bed. We value your feedback and thank you for your purchase. Thank you, Megan at Customer Care
Bensons For Beds - Wigan21 からの回答
We appreciate your positive feedback regarding our friendly staff and good service! We are so happy that you had a great experience with us. Take care, Megan at Customer Care
It was lovely to go into the store and…
It was lovely to go into the store and the staff member say good morning and said if you need any assistance please ask and just left us to look around the store.
2025年3月10日
Bensons For Beds - Wigan21 からの回答
We appreciate you taking the time to leave us this great review! We're happy to hear that you enjoyed your experience in our store. We hope to see you again soon, Megan at Customer care
Very knowledgeable member of staff…
Very knowledgeable member of staff helped us choose the right mattress
2025年2月26日
Bensons For Beds - Wigan21 からの回答
We're so glad that our knowledgeable staff assisted you in selecting the right mattress. Thank you for sharing your positive experience, Megan at Customer Care
Was left to browse without any pushy…
Was left to browse without any pushy sales. The sales lady was lovely with both my 2 daughters too even the energetic 6 year old who wouldn't stop spinning the chairs while I was ordering ha
2025年2月7日
自発的なレビュー
Bensons For Beds - Wigan21 からの回答
We're glad you enjoyed your experience and appreciated the no-pressure browsing environment. It's wonderful to hear that our team member was so kind and accommodating to your daughters. Thank you for your positive feedback, Megan at Customer Care
Bensons For Beds - Wigan21 からの回答
We appreciate you taking the time to share your experience; we're so glad our service was prompt and polite! Take care,
Megan at Customer Care
Really good experience from visiting…
Really good experience from visiting the shop with knowledgeable staff, easy to order, through to delivery, thank you .
2025年1月6日
自発的なレビュー
Bensons For Beds - Wigan21 からの回答
We appreciate you sharing your positive experience! We're happy to hear that you found our staff knowledgeable and the ordering/delivery process easy. Thank you, Megan at Customer Care
Bensons For Beds - Wigan21 からの回答
We appreciate you sharing your positive experience! We are so glad our staff was helpful and friendly to you.
Take care, Megan at Customer Care
Wonderful customer service
We had a wonderful experience last Saturday in Bensons at Wigan. Debbie was really helpful. She talked us through the options. We found just what we needed.
2025年1月4日
Bensons For Beds - Wigan21 からの回答
We're happy to hear that you had a wonderful experience at our Wigan location. It's great to know the team member was helpful and you found what you needed. Thanks for your positive feedback, Megan at Customer Care
Happy to recommend Bensons for Beds
Happy to recommend Bensons for Beds (Wigan). The service I received from Carole was exemplary! She helped me to choose the right mattress for my needs using the clever techno machine to determine between a soft, medium and firm mattress, then I was able to try four different ones on the shop floor until I determined which was the best one for me. Thanks for your patience Carole and wonderful customer service! A***
2025年1月3日
Bensons For Beds - Wigan21 からの回答
We're delighted you recommend our Wigan store. It's great to hear that you received exemplary service and found the perfect mattress with the help of our technology. Thank you for your positive feedback and for recognizing the patience and wonderful service you received.
Take care,
Megan at Customer Care
it was great experience visiting…
it was great experience visiting bensons for beds.
The Manager Peter took out time to explain to us about all products in details also he clarified all our doubts.
He was amazing , cheers.
2024年12月13日
Great shopping experience
We met Debbie on arrival to store who gave us an opportunity to walk round and search for what we wanted. We asked Debbie for advice and guidance which she gave us brilliantly and with integrity. Bought 2 beds. Would highly recommend.
2024年11月29日
Very helpful
Very helpful staff, explained everything I wanted to know, the purchase was quick and easy. Highly recommend.
2024年11月18日
The staff at the Wigan store were very…
The staff at the Wigan store were very helpful and patient. We were offered pillows to try out various beds. All in all a good experience.
2024年11月8日
Very satisfied
The person who served us was pleasant and easy going.She seemed very knowledgeable and explained all our questions.It was a nice experience.
2024年10月24日
自発的なレビュー
Quick decision well made
Nipped into look around, asked if we needed help but left to browse. Found an ex display model at a steal of a price and asked about it, Sales person was great and after deciding to buy had a free mattress protector and care kit thrown in for free. Very happy customer.
2024年10月21日
The sale person was very good
2024年10月5日
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