Store was well set out with good range of products. Member of staff was very helpful in finding out our needs and setting out options showing us a few examples then leaving us alone to try various opt... もっと見る
所在地
所在地を変更Unit 3 Within Carpet Barn, Bourne Retail Park, SP1 2QQ Hatches Lane, Wiltshire, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Darrell was really professional, knowledgeable and helpful.we had a few different ideas of what we wanted with a lot of uncertainty as to which would suit us best (larger bed, firmness of matress etc)... もっと見る
企業が回答しました
Jack at the Salisbury store was a star! Spoken to him a couple of times before making a final decision. He was knowledgeable and very helpful, not pushy at all to get the sale there and then but gave... もっと見る
Great service from Denise in the Salisbury store whilst we were choosing a mattress. She was very informative and helpful throughout the process. Thank you.
企業情報
Bensons For Beds - Wiltshire746 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3 Within Carpet Barn, Bourne Retail Park, SP1 2QQ, Hatches Lane, Wiltshire, 英国
- 1722329865
4.4
優良
22件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery was a joke
Our in store experience in the Salisbury UK branch was brilliant,
We purchased a Super King bed frame and mattress as our Christmas present to ourselves.
Following this, myself and my partner feel that we were deeply let down.
Firstly we didn’t receive the initial finance application email as advised in store, two weeks later we had to chase them. The finance team then had taken our details down incorrectly and informed us that our finance was rejected. We asked them to try again as both myself and partner have good credit but the rep advised us not to do so as it could impact upon our future credit history. After 5 minutes of convincing them to try again it was successful.
Our delivery date was then confirmed to be the same as we were told whilst in store which was before Christmas and we were happy with this even though there had been a bump in the road.
Delivery day comes around, I had taken the day off of work to ensure I was at home… late afternoon comes around and we were then told that only our bed frame would be arriving. No explanation. So, We called the centre and the rep was unable to advise where our mattress was or what had gone wrong.
A day later we get an email to say the mattress will be arriving on the 4th of January. The day we both return to work.
Great!
Honestly wish I’d listened to my partner when I convinced him to leave the Dreams store.
2022年12月21日
自発的なレビュー
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