Hannah in Witney was extremely knowledgeable and helpful about the various mattresses and made our purchase easier. Brian and Janis were careful and friendly delivery men who kept us informed about... もっと見る
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The service in store was excellent. All promised services happened as we were told. We were kept informed at all stages. The delivery tracking system was extremely useful and the delivery team... もっと見る
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All people we dealt with from showroom to Terry and Joe who delivered and assembled our bed were polite, willing and helful
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Good service The sales lady _ Hannah was fantastic _ pleasant, cheerful, professional, knows her job very well. The Bensons store in Witney is clean, tidy, and i loved the technology of ma... もっと見る
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企業情報
Bensons For Beds - Witney Woolgate581 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1/2 Woolgate Centre, OX28 6AP, Witney, Oxfordshire, 英国
- 1993702786
4.9
優良
383件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful staff
Helpful staff. Quick and easy experience that was explained clearly throughout.
2025年4月2日
Bensons For Beds - Witney Woolgate581 からの回答
Thank you so much William Kendall for letting us know about your great experience, we love hearing good news. Thank you again for the great review!
Knew exactly what I needed!
Went in and asked for a particular type of pillow, and the advisor knew exactly what I was talking about! Super helpful and friendly :) Evy was a star!
2025年4月1日
自発的なレビュー
Bensons For Beds - Witney Woolgate581 からの回答
Imogen Mitchell, thank you for leaving such lovely feedback, we are so pleased you were happy with your new purchase. Please let us know if there is anything else we can do for you; we are more than happy to help!
Very relaxed and no pressure salesman
2025年3月31日
Bensons For Beds - Witney Woolgate581 からの回答
Michael Harbod, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received. Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent sales service!
The sales assistant was extremely helpful and gave us plenty of time to understand our choice of mattress and the type of bed frame we were interested in. He couldn’t have done more. We hadn’t expected to order on the day but we’re so impressed by his service and the quality of bed and mattress we decided to place our order there and then.
2025年4月1日
Bensons For Beds - Witney Woolgate581 からの回答
Thank you so much Ian Lawes for letting us know about your great experience, we love hearing good news. Thank you, and have a fantastic day!
Excellent help/customer service from…
Excellent help/customer service from 'Hannah' in store, would highly recommend.
2025年3月25日
Bensons For Beds - Witney Woolgate581 からの回答
Janet Beardshaw, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received. Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent customer service from start…
Excellent customer service from start to finish.
2025年3月26日
自発的なレビュー
Bensons For Beds - Witney Woolgate581 からの回答
Hi Andrew Banbury. Thank you for leaving such lovely feedback. Thank you, and have a fantastic day!
Evie was very helpful and informative a…
Evie was very helpful and informative a credit to the company
2025年3月25日
Bensons For Beds - Witney Woolgate581 からの回答
Thank you so much Customer for letting us know about your great experience, we love hearing good news. Please let us know if there is anything else we can do for you; we are more than happy to help!
We found EVY the sales assistant
We found EVY the sales assistant, very helpful and polite, she was full of information, that help my husband and I to purchase the right mattress.
2025年3月22日
Bensons For Beds - Witney Woolgate581 からの回答
Mrs Taylor, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received. We are always more than happy to assist you if anything else comes up. Take care!
Bensons For Beds - Witney Woolgate581 からの回答
Hi there, we are so pleased you are happy with your product and the experience you have received. We are always more than happy to assist you if anything else comes up. Take care!
Bensons For Beds - Witney Woolgate581 からの回答
Hi Mauvien Webb. Thank you for leaving such lovely feedback. Thanks again for the recommendation, and have an amazing day!
Evy was an excellent ambassador for the…
Evy was an excellent ambassador for the company. She was approachable, knowledgeable and efficient. She guided us through the mattress options based on our specifications.
2025年3月18日
自発的なレビュー
Bensons For Beds - Witney Woolgate581 からの回答
Hi Lynne Harding, we are so pleased you are happy with your product and the experience you have received. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for the amazing review, Witney Woolgate Store
Great customer service
Great customer service, with great knowledge.
didn't feel any pressure to purchase product and were very accommodating with my autistic son.
2025年3月19日
Bensons For Beds - Witney Woolgate581 からの回答
Hi Emma, we are so pleased you are happy with your product and the experience you have received. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!
Helpful and friendly
Evy was extremely friendly and helpful and offered excellent advice throughout the mattress searching process.
2025年3月14日
Bensons For Beds - Witney Woolgate581 からの回答
Hi Mr David Voller, we are so pleased you are happy with your product and the experience you have received. We are always more than happy to assist you if anything else comes up. Take care!
The girl in the shop was so helpful and…
The girl in the shop was so helpful and friendly a complete joy.
2025年3月15日
Bensons For Beds - Witney Woolgate581 からの回答
Hi Heather Cobb, Thanks for taking the time to let us know about your experience, we are so glad you are happy. Please let us know if there is anything else we can do for you; we are more than happy to help!
Witney Store
Hannah in the Witney Store is totally amazing. Fully in tune with the customer snd nothing is too much trouble.
2025年3月11日
Bensons For Beds - Witney Woolgate581 からの回答
Hi Tinamarie, we are so pleased you are happy with your product and the experience you have received. Please don't hesitate to reach out if there's anything additional we can do for you.
Great serviceWe were made very welcome by Hannah who…
We were made very welcome by Hannah who took great care of my 91yr old Mother. Hannah explained all the different beds and mattresses giving my Mum a good choice with exceptional patience.
2025年3月14日
Bensons For Beds - Witney Woolgate581 からの回答
Thank you so much Gail Walters for letting us know about your great experience, we love hearing good news. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for leaving us this response!
No hard sell and very happy for us to…
No hard sell and very happy for us to take time whilst we were choosing our options.
2025年2月16日
Bensons For Beds - Witney Woolgate581 からの回答
Thank you so much Nick Maxey for letting us know about your great experience, we love hearing good news. Thank you, and have a fantastic day!
Customer services in store was fab
2025年2月2日
Bensons For Beds - Witney Woolgate581 からの回答
Julie Bicker, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received. Please don't hesitate to reach out if there's anything additional we can do for you.
just good customer service
2025年2月11日
Bensons For Beds - Witney Woolgate581 からの回答
Hi John Mccormac. Thank you for leaving such lovely feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Bensons for Beds
Bensons for Beds, Witney. Just dealt with Hannah (Store Manager) and I can honestly say, this has to be the worst interaction I have encountered in the last few years. I was politely explaining circumstances when she was interrupting me, had a poor attitude (and was actually arguing) and completely defensive despite me explaining it was nothing personal. I work in customer service and understand that consumers are not always right but I can honestly say this complaint is no longer about the circumstance but the attitude I was dealt with. Would personally avoid this store (also the return policy is not great and very costly).
2025年2月10日
自発的なレビュー
Bensons For Beds - Witney Woolgate581 からの回答
Hi Terri Hill , our aim is to ensure our customers get the best experience from us, we are sorry you don’t seem to have experienced this. Please reach out to us so we can help by sending us a private message. Thanks, Bensons for Beds.
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