Staff were friendly and not over pushy. Overall the showroom was laid out to easily view products on display along with all of the relevant information clearly marked. We asked various questions to... もっと見る
所在地
所在地を変更Unit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The sales advisor (Lauren) was very friendly, helpful, informative and made the whole experience tolerable. My wife went the day before while I was working to have a look as she knows it's not my cup... もっと見る
Excellent staff member who was knowledgeable about the products and equally left us in peace to work out the new we wanted. He also made the buying process very straightforward, sharing the many opt... もっと見る
Lauren in the Worcester bed centre was an excellent sales women, nothing was to much trouble she made our purchase enjoyable and matched us with the type of mattresses that suited us. We also looked... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Worcester722 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, 英国
- 1905759726
4.8
優良
608件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Worcester722 からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you experienced first-class service throughout your entire journey with us.
Team Bensons
Good product at reasonable price, value for money.
Lauren at Worcester showroom was great at customer sales and support, understanding, considerate to customer needs. The delivery team were exceptionally good delivering the bed & mattress to the desired room. Overall a great experience (second time). If you desire a good product at reasonable price, I would recommend Benson for bed.
2026年7月16日
Bensons For Beds - Worcester722 からの回答
We're so pleased to hear you had such a great experience for the second time! It's wonderful that our showroom team provided excellent sales and support, understanding your needs. We're also glad to hear that our delivery team was exceptionally good. Thank you for recommending us for a good product at a reasonable price!
Team Bensons
👍👍👍👍👍👍👍👍👍👍👍👍
2026年7月15日
Bensons For Beds - Worcester722 からの回答
We are so pleased to hear you received great service, found our staff great, and enjoyed our product. We truly appreciate your kind words and positive feedback!
Thank you for your positive review - Lauryn at Customer Care
Very helpful in the shop (Neil)
Very helpful in the shop (Neil). We were left to look around on our own until we had made a decision. The delivery men were very good. No problems at all. We were very pleased with the service received.
2026年7月16日
Bensons For Beds - Worcester722 からの回答
We're so pleased you had such a positive experience in the shop and that our team member was helpful. It's wonderful that you were able to browse at your own pace and that the delivery was smooth.
Great service from store to delievery
2026年7月16日
Bensons For Beds - Worcester722 からの回答
We're so pleased to hear you received great service throughout your experience with us, from the store to delivery. Thank you for your positive feedback!
From ordering through to delivery I was…
From ordering through to delivery I was kept informed about my order.
2026年7月10日
Bensons For Beds - Worcester722 からの回答
We're so pleased to hear that you were kept well-informed about your order from the moment you placed it right through to delivery. Thank you for your feedback!
The right bed with the right mattress gives the best night's sleep.
From the first phone call to my local branch, to my bed being delivered my experience has been the best.
The sales assistant Gary was extremely helpful, from that first phone call to the branch to guiding me through the types of beds and mattresses.
He was friendly, polite and very helpful. He made the whole experience of making my decision very simple to make.
The combination of bed and mattress has complimented my bedroom and given me the best sleep I have had in a long time.
I would recommend this branch and this member of staff to friends and family when they are ready to make that new bed purchase.
2026年6月20日
Bensons For Beds - Worcester722 からの回答
We're so pleased to hear you had such a wonderful experience from your first phone call to the delivery of your new bed! It's fantastic that our team member provided such helpful and friendly service, making your decision-making process simple. We're delighted you're enjoying the best sleep you've had in a long time and appreciate your recommendation!
Very helpful and knowledgeable member…
KOVery helpful and knowledgeable member of staff. Made the experience very easy.
2026年7月4日
Bensons For Beds - Worcester722 からの回答
We're so pleased you had a very easy experience thanks to our helpful and knowledgeable team member. Thank you for your kind feedback!
Team Bensons
Nothing was too much trouble
Nothing was too much trouble, I have arthritis in 1 hip so finding the right mattress was important. With the help of Cherie I tried them all and found the most compatible one, together with a bed which I spent a long time changing my mind on! Thanks to the staff as their patience was pushed to the limit and I left a happy customer.
2026年7月4日
自発的なレビュー
Bensons For Beds - Worcester722 からの回答
We are so pleased to hear about your positive experience finding the perfect mattress and bed. It's wonderful that our team was patient and helpful, and we're delighted you left a happy customer!
I got what I asked for
I got what I asked for. I was given choice around the parameters I had given. Booking the delivery was straight forward and it all went like clockwork.
2026年7月6日
Bensons For Beds - Worcester722 からの回答
We're so pleased to hear that you received exactly what you wanted and that the delivery process was straightforward and efficient. Thank you for your wonderful feedback!
Cherie was extremely helpful
Cherie was extremely helpful and went out of her way to find a bed in our budget that met our needs. Cherie was friendly and nothing was too much trouble.
2026年7月4日
自発的なレビュー
Bensons For Beds - Worcester722 からの回答
We're so pleased to hear that our team member was extremely helpful and went out of their way to find a bed that met your needs and budget. It's wonderful that nothing was too much trouble!
To purchase new mattress after original one was defective
We visited the store after being given a credit by your Customer Service to use as a mattress purchased just over 4 years ago became defective. We chose a new one and found the members of staff we met were all very polite, helpful and knowledgeable in dealing with this and using the credit against the transaction. Would certainly recommend the store to others.
2026年7月2日
自発的なレビュー
Bensons For Beds - Worcester722 からの回答
We're so pleased to hear about your positive experience in our store! It's wonderful that our team was polite, helpful, and knowledgeable in assisting you with your credit and new mattress selection. Thank you for your recommendation.
Team Bensons
Neil was brilliant
Neil as your Worcester store was knowledgeable, helpful and friendly. He gave us time to look and offered advice when asked. When we started to talk about a specific bed that we liked he was able to talk about it knowledgeably and offer comparisons so we were certain we were making the correct choice.
2026年6月16日
Bensons For Beds - Worcester722 からの回答
We're so pleased to hear our team member was knowledgeable, helpful, and friendly. It's wonderful they gave you time to look and offered excellent advice, ensuring you made the correct choice. Thank you for your kind feedback!
Team Bensons
Had assistance with purchasing what I…
Had assistance with purchasing what I wanted. Alternatives shown. Delivery communication brilliant. Driver pleasant & helpful.
2026年6月22日
Bensons For Beds - Worcester722 からの回答
We are so glad to hear you had such a positive experience with our team, from purchase to delivery. Your kind words mean a lot to us.
Team Bensons
Igel Nanotech 3500i
Ordered a Firm IGel mattress but found it too hard. I called after 3 weeks, and they exchanged for a medium under their warranty, no quibbles, no drama!!
2026年6月14日
Bensons For Beds - Worcester722 からの回答
We appreciate you sharing your experience. We are glad we could ensure your comfort with a suitable mattress exchange.
Team Bensons
Gary was helpful and polite
Gary was helpful and polite. He introduced himself to me shortly after entering the shop. I didn’t feel rushed in any way. Gary was very knowledgeable.
2026年6月6日
Bensons For Beds - Worcester722 からの回答
We are so glad to hear that our team provided such a positive and helpful experience. We truly appreciate your kind words.
Team Bensons
Neil quite clearly has a passion and…
Neil quite clearly has a passion and love for his job, he wasn’t pushy, just informative and gave us space to talk when we needed it. We will definitely return for another bed or two when we need them. Thanks Neil! Jackson and Katherine
2026年6月10日
Bensons For Beds - Worcester722 からの回答
We're so glad you had such a positive experience with us! We appreciate your kind words and look forward to assisting you again.
Team Bensons
They were very helpful in the shop and…
They were very helpful in the shop and showed me different mattresses and the type of bed that I wanted. Went through the finance agreement so that I understood everything and provided me with the relevant paperwork.
2026年6月13日
Bensons For Beds - Worcester722 からの回答
We're so pleased our team was helpful in showing you different options and explaining the finance agreement thoroughly. Thank you for your positive feedback!
Team Bensons
Bensons For Beds - Worcester722 からの回答
We're so pleased you found our service quick, friendly, efficient, and well-priced. Thank you!
Team Bensons
Great service
Gary spent a lot of time talking us through various options! He was very knowledgeable and didn't rush us.
2026年6月6日
Bensons For Beds - Worcester722 からの回答
We're so pleased to hear our team member was knowledgeable and took the time to discuss your options without rushing you. Thank you for your feedback!
Team Bensons
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。