Best Beds Direct レビュー 391

TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service. Bought 2 divan beds delivered with care and well wrapped. Taken to choice of room without any scrapes to walls. Definitely recommend

企業が回答しました

5つ星のうち5の評価

Visited your showroom after being recommended by a family member..Very helpful young man, very professional and knowledgeable about the products on display..We didn’t feel at all rushed into making a... もっと見る

企業が回答しました

5つ星のうち5の評価

Good communication, very well explained on product and delivery. arrived as confirmed, delivered to the room as promised. carried out with respect to our property. very quick and efficient. Very h... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellently competitively priced and fabulous customer service both before, during and after. I haven't updated my mattress for a while and the advice I recieved was first class - best nights sleep I... もっと見る

企業が回答しました

企業情報

  1. 寝室家具店

さまざまな外部ソースから提供された情報

Best Beds Direct specialise in high quality and affordable beds and mattresses. All mattresses and divans are hand made in the UK. With free 2 man delivery to your room of choice, the ability to have you current bed or mattresses removed and recycled, and a price match, why go anywhere else?


連絡先

4.8

優良

TrustScore 5段階評価の5

391件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

Excellent service. Bought 2 divan beds delivered with care and well wrapped. Taken to choice of room without any scrapes to walls. Definitely recommend

2026年4月20日
Best Beds Direct ロゴ

Best Beds Direct からの回答

Hi Jackie. Thanks so much for the positive review and repeat purchases! :)

5つ星のうち5の評価

Replacement for van mattress

This is our 1st time replacing our van mattress, this company has made the whole experience from quote to delivery exceptional at 2 weeks. We highly recommend to everyone who is seeking a new mattress.
Ray and Lyndia

2025年10月9日
自発的なレビュー
Best Beds Direct ロゴ

Best Beds Direct からの回答

Hi Ray, thanks for leaving this positive review and recommendation! :)

5つ星のうち5の評価

Great delivery time and excellent…

Great delivery time and excellent product!
I have used them for a few beds already and very satisfied with product!

2025年9月2日
Best Beds Direct ロゴ

Best Beds Direct からの回答

Hi Sam, thanks for your review and for your repeat business! :)

5つ星のうち5の評価

Brilliant service from this company who…

Brilliant service from this company who l have used previously and would use again. Highly recommend them.
Easy ordering system, well informed all along. Given a date and phone call on the day of expected delivery time. Very polite and friendly delivery guys.
Bed is super comfy!! 🫠

2025年8月27日
Best Beds Direct ロゴ

Best Beds Direct からの回答

Hi Sylvia, thanks for your repeat custom and for leaving this positive review! :)

5つ星のうち5の評価

Very pleased with the product.service…

Very pleased with the product.service and communication were very good.Wouldn’t hesitate to buy from again.

2025年7月11日
Best Beds Direct ロゴ

Best Beds Direct からの回答

Good morning, we're happy to hear about the positive service and product. Thanks for the review! :)

5つ星のうち5の評価

Great mattress

Great mattress, at last a good nights sleep..
Great delivery service too..
Kept in touch..
Very helpful.
Altogether A+

Ken Nichols.

2025年6月2日
Best Beds Direct ロゴ

Best Beds Direct からの回答

Hi Ken. Thanks so much for the positive feedback! We're glad you're getting a good nights sleep! :)

5つ星のうち5の評価

Amazing quality

Amazing quality, low price, fast delivery, perfect seller. I will definitely buy from them again and very soon. Thank you, l am happy that you have such good items at such affordable prices.

2025年4月2日
Best Beds Direct ロゴ

Best Beds Direct からの回答

Hi Gina. Thanks for leaving this positive review! We are thrilled that you're happy with the products and service :)

5つ星のうち5の評価

Great service

Great service, quick delivery and great product!

2025年3月25日
Best Beds Direct ロゴ

Best Beds Direct からの回答

Hi Michelle, thanks for leaving this positive review! :)

5つ星のうち1の評価

Not brilliant. Poor customer service

Dropped off told to leave down stairs as wanted make sure new one came first got rid of old bet and start to put new one up when I realised they only sent one pack of feet for the a divan bed which also includes the other joining bar and head board nut to attach to bed. So iv got half a bed with 4 feet you have mallet in the the other half on the floor and a wonkey head board that flaps about. not what you really want as got wait a few days get another bag to finish it looks like me sons sleeping on a incline for a few days and having mess with a bed taking matress of again put feet on when your neck is built metal supports isnt the best physio. Bed and matress seem ok, well can't really tell as it looks like a bed from faulty towers at the moment. No answer on phones, waiting for email response
Two days later still waiting for accessorie pack to put bed and headboard up, things get forgotten but surley next day delivery should of been done when informed at 10am Monday? Poor really basic customer service really.
Reply
Simple common sense would be for you to put in the right number of feet and glides wouldnt it? Common sense would be to count two one pack for each side, I know counting to two must be hard but as knocking the feet in with a mallet in didn't think a bed company would forget how many feet a bed needs! And as two of the feet would come back out and if I forced it and broke it I'm taking it you would not have replaced it? So common sense would say don't break it as then I would of had a message on here saying you forced the feet out and broke them. Maybe learn each side needs one pack it's not hard is it for a bed company to have common sense is it I'll leave a few more reviews for trying be clever as common sense would make a customer more annoyed at a poor service made worse. Well done common sense isn't that common.

2025年3月10日
自発的なレビュー
Best Beds Direct ロゴ

Best Beds Direct からの回答

Hello.

This was a very trivial matter that was resolved quickly.

Your bed was delivered on a pre agreed date and time. You emailed us saying there were a few glides missing straight after delivery, and we replied within several minutes saying we would send you some additional glides. We also said that the base could be used perfectly well without them and gave you instructions. The solution was to wait for the extra glides to arrive then insert them all together. Not add 1 or 2 and create an uneven sleeping surface. This is simple common sense.

All of your emails and messaged were replied to within a few hours.

5つ星のうち5の評価

It did what it said on the tin

It did what it said on the tin . The delivery driver was held up in traffic ( unavoidable ) and my eldest daughter took delivery
She reported the delivery was courteous and I am impressed with my purchase 👍

2025年1月13日
Best Beds Direct ロゴ

Best Beds Direct からの回答

Hi Andrew. Thanks for making your purchase and for leaving this positive review! : )

5つ星のうち5の評価

Best price, fast delivery and helpfull.

Easy to order from well designed website, Best price I could find, fast delivery and friendly, helpfull couriers.

2024年11月8日
Best Beds Direct ロゴ

Best Beds Direct からの回答

Hi Rob. Thanks for leaving this positive feedback, it's really valued! :)

5つ星のうち5の評価

Really easy

Really easy , great communication

2024年11月8日
Best Beds Direct ロゴ

Best Beds Direct からの回答

Hi Ian, thanks for leaving this positive review! :)

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