Ordered canopies for my retail store. The canopie is not just eye catchy but also made with premium quality. My entire staff was impressed with the print quality. The signs were durable and handled wi... もっと見る
企業が回答しました
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Truly fantastic customer service. The creators/artists are so honest in your proofs, they'll warn you that you need to provide a high quality file. I had some questions on my order and I spoke to a ge... もっと見る
企業が回答しました
You need to follow up with them regarding proofs. They will not notify you that you need to approve a proof. After the proof was approved, they stated shipping would be in 15 days. 45 days out, sti... もっと見る
企業が回答しました
I have ordered before and I have always been very happy with the results. I placed a couple of orders in the last couple of weeks , and it was nothing less than beautiful.
企業が回答しました
企業情報
当該企業による記述
Design Print Banner LLC(DBA: www.bestofsigns.com) was established with a vision to serve customers online. Shopping online has lot of benefit to customers including lower price, faster turn-around time and time saving of going to the retail stores. For companies like us with online only business model it helps to keep our overhead in check and optimize our operations resulting in better product at low price.
連絡先
10 Treyburn Ct, 29650, Greer, 米国
- (800) 971-2669
- cs@bestofsigns.com
- www.bestofsigns.com
3.7
まあまあ
945件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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Placing the order was so easy to do
Placing the order was so easy to do, just followed the directions and everything I ordered met my expectations! Definitely will continue using Bestofsigns!
2024年5月2日
自発的なレビュー
Bestofsigns からの回答
Hey Ronald! We are delighted to hear that you are pleased with our product and order process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
After having an issue with my first…
After having an issue with my first sign, markings and scratches, I was happy that this company re-made my sign.
2024年4月2日
自発的なレビュー
Bestofsigns からの回答
Thank you, Debra, for letting us know we were able to help you out! If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Happy Customer
I am grateful for the wonderful quality of your products. I ordered a table runner which arrived in perfect condition exactly as I ordered it. As a result, I am ordering a pull up banner. Andy, your customer service representative, was wonderfully patient and helpful. He walked me through each phase of my order. I truly appreciate his knowledge and assistance.
2024年5月1日
自発的なレビュー
Bestofsigns からの回答
Hey Carol! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Not that I understand the software…
Not that I understand the software (slight learning curve) it is easy!! Good quality product and quick turnaround! The chat function is wonderful, very responsive and helpful.
2024年4月29日
自発的なレビュー
Bestofsigns からの回答
Hey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Bestofsigns からの回答
Hi, Izhar, we're thrilled to hear that you're happy with our prices, products, and support! Your satisfaction is our top priority, and we're grateful for your positive feedback. If you ever need anything else, don't hesitate to reach out. Thank you for choosing us.
Great quality items - great customer service
Last year, I ordered a big 10x4 outdoor, double sided banner. It was beautiful!!! The quality was way better than expected. They contacted me with a clarity issue and they fixed it and did such an amazing job. Customer service was great. So great, that I just put in another order this year for another 10x4' banner and a 4x2' banner. I know that I will get a quality item.
2024年4月26日
自発的なレビュー
Bestofsigns からの回答
Hey Leaha! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Bestofsigns からの回答
Hey! We are delighted to hear that you are pleased with our process and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
flags did not come with poles
flags did not come with poles. then they tried to say I didn't order. called customer service they could not help. I had to send email and wait for response. shipping was paid for priority and did not arrive priority. asked for refund. Response was expected and just excuses review will stand
2024年4月14日
自発的なレビュー
Bestofsigns からの回答
Hello, we are sorry for the inconvenience caused to you. We always look forward to shipping out the product as ordered and try our best to deliver it on time. As you have shared your feedback with us, we have escalated the same to the respective team. They will contact you soon to address your concerns.
Freight and cost are perfect
Freight and cost are perfect, and quick return, love Bestofsigns company.
2024年4月13日
自発的なレビュー
Bestofsigns からの回答
Hey Hector! We are delighted to hear that you are pleased with our pricing, delivery and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good products, Good service, Good prices
Good products, good service, good prices. I can't complain.
2024年4月9日
自発的なレビュー
Bestofsigns からの回答
Hey! We are delighted to hear that you are pleased with our product, pricing and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Unreliable and takes your money!
Do not use this company!! Unable to deliver on time even when paid extra to be delivered quickly. Gives excuse and continues to say check back... I spoke with fed ex multiple times and hold up was not with fed ex, hold up is actual company getting to fed ex late. Company is from India and not local in US states. Would not use this company unless you like throwing away money. Unreliable and never even saw the quality of product.
2024年4月1日
自発的なレビュー
Bestofsigns からの回答
Hello Michelle, we sincerely apologize for the inconvenience caused to you. We request that you please contact us at grievance@bestofsigns.com with your order number and concern, as we are unable to find the actual order by your review comment and name. Please rest assured that our team will thoroughly investigate and offer the best possible solution.
Moreover, we are a global business. It cannot guarantee where the production will happen for each product and order. Your order may be manufactured in the United States or abroad. The same is mentioned on the Terms of Use.
Great service
Great service, I messed up on a sign after uploading it and i was able to resend a new one in it's place. Then this morning customer wanted to add another banner, chat did that for me.!!! THANK YOU
Excellent customer service!!!! I have used them many times now and will continue to!!!!
2024年4月6日
自発的なレビュー
Bestofsigns からの回答
Thank you, Bridget, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Incredibly horrible company
Incredibly horrible company. They take forever to give you proofs, and they always claim "Because of unprecedented demand, our proofs are taking longer than usual." Their customer service agents on chat claim they can expedite the proof process, but nothing ever happens. The gaslighting from this company is incredible and they should not be trusted.
2024年4月5日
自発的なレビュー
Bestofsigns からの回答
Hello Christian, we are sorry for the inconvenience caused to you. We always look forward to offering fast and efficient service to every customer. This is not the ideal experience we want our customers to have at BestofSigns. As we can see, the product has been shipped out and you have been notified of the tracking details. However, as your feedback is important to us, we will surely consider it to make the customer experience better.
You had what I need at a reasonable…
You had what I need at a reasonable price. The template to insert wording for the design was easy to use. Can't wait to see the finished project. This is my first time ordering a vendor's cloth and I am excited. Can't wait to see the proof copy to be sure it is exactly what I need.
2024年4月3日
自発的なレビュー
Bestofsigns からの回答
Hey Donna! We're thrilled to learn that you're satisfied with both our design tool and pricing. Rest assured; our team will share the artwork proof to preview. If you have any further questions or need any assistance in the future, don't hesitate to reach out.
This company is a scam
This company is a scam. Ordered online on 3/22/24 because I saw they had an actual local presence. Paid for expedited shipping and label wasn't even created until 3/27/24 with an estimated delivery date of 4/1/24. I am still unable to get any useful information from these people. They consistently want to send me the Fedex tracking number and Fedex has no record of ever receiving a package from them. Buyer beware!!!!!!!!!!
Edit 4/16/24: After writing this review, I finally gained some traction with getting assistance and a refund. The product also finally showed up; however, rejected it.
2024年4月1日
自発的なレビュー
Bestofsigns からの回答
Dear Kathy, we extend our sincere apologies for any inconvenience you may have experienced with our service. Our goal is always to provide efficient service and ensure timely delivery of products in accordance with the selected shipping method. Please be assured that we have forwarded your concern to the relevant team. They will be reaching out to you shortly to provide the best possible resolution.
Design experience was great
Design experience was great - design tool is very intuitive and super easy. Looking forward to seeing the product in real life! Thank you for the chat assist as well - Yuri is great!
2024年3月23日
自発的なレビュー
Bestofsigns からの回答
Hey Ashley! We're delighted to hear that you found our design tool easy to use and that you had a positive experience with our chat assistance. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I like the option of customizing your…
I like the option of customizing your own banner etc. Quality print. Great prices
2024年2月7日
自発的なレビュー
Bestofsigns からの回答
Hey Willis! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I've been using Best of Signs for 2…
I've been using Best of Signs for 2 years and have always had good results. Communication is good and the products are always exactly what I envisioned.
2024年3月3日
自発的なレビュー
Bestofsigns からの回答
Hey Brandi! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The site was extremely user-friendly…
The site was extremely user-friendly and easy to navigate! I appreciated that the process was not complicated.
2024年2月29日
自発的なレビュー
Bestofsigns からの回答
Hey Anthony! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Consistently good work at competitive…
Consistently good work at competitive prices.
2024年2月24日
自発的なレビュー
Bestofsigns からの回答
Thank you for your positive feedback! We strive to maintain consistent quality while offering competitive prices. It's great to hear that our efforts are appreciated. We look forward to serving you again in the future!
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