I’m loving being a new member of this much improved leisure centre. The pool area is lovely as are all the staff. My personal favourite is the aqua class. My only issue is when booking a swim for fitn... もっと見る
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所在地
所在地を変更Crescent Road Crumpsall Manchester, M8 5UF Manchester, GB
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I used to take my 3 sons to swimming lessons the are really good swimmers now am glad I took them for the lessons. Now I take my daughter almost 2 years am happy the renovated everything it's so clean... もっと見る
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In gym area people sitting on exercise machines busy scrolling on mobiles and don't let other people use it. There should be restrictions to use mobile while exercising. Some people have very limite... もっと見る
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I was facing problem to about my wrong payment. Then Mail to better. They call me very next morning and resolve my problem on single phone call. They boy was much cooperative on call operator because... もっと見る
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企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
連絡先
Crescent Road Crumpsall Manchester, M8 5UF, Manchester, 英国
4.1
ほぼ満足
77件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy access and family friendly.
2026年8月19日
Better - Abraham Moss Leisure Centre からの回答
Hi Ndery
Thank you for your review.
We are very pleased to see that you and your family find the Abraham Moss Leisure Centre easy to access and that the staff are creating a friendly environment!
We hope to see you again soon!
Kind Regards
Amir
I am attending 8 or 9 classes a week
I am attending 8 or 9 classes a week, all the instructors are great
2026年8月5日
Better - Abraham Moss Leisure Centre からの回答
Hi Irene,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying our classes and attending so many sessions each week.
We will be sure to share your kind words with our instructors, who will be thrilled to hear your feedback.
Warm Regards
Azaria
Pool water was clean but can be…
Pool water was clean but can be cleaner. Temperature was fine. Lifeguard was attentive.
Shampoo was available
Shower cabins were ok.
2026年7月21日
Better - Abraham Moss Leisure Centre からの回答
Hi Dana
Thank you for your review.
We are pleased to hear that you found the pool temperature comfortable, the lifeguard attentive, and that the shampoo and shower facilities at Abraham Moss Leisure Centre met your needs.
We also appreciate your comments regarding pool cleanliness and will share this with the team as we continue to improve our facilities.
Kind Regards
Amir
Worst Customer Service
I visited Abraham Moss Leisure Center on 20/08/2026 and it became my WORST EXPERIENCE.
It was my first day and thank god I just bought single session not whole membership.
When I first arrived there, I was wearing a boxers which was just above my my knees. I was asked to leave the pool and get the swimmer shorts as the lady at the pool asked me to get the swimmer shorts cause there are are children in the pool. I PAID £29.99 just to get the swimmer shorts so I can get back in the pool.
Funny part is when I got back to the swimming pool, there were so mamy men who were wearing proper small underwear like skinniest one. She didn't say anything to them.
I'd give them 0 stars and honestly I really wanted to complain about her to the management, but I'm never coming back to this place so its not worth it. Of course I'm not gonna get my money back that I wasted but yes god is watching.
Money is not a problem, it is the race, equality and customer service that matters.
2026年7月20日
自発的なレビュー
Better - Abraham Moss Leisure Centre からの回答
Hi Ahsan,
Thank you for taking the time to share your feedback about Abraham Moss Leisure Centre.
We're sorry to hear that your visit did not meet your expectations. We understand how frustrating it must have been to be asked to purchase alternative swimwear in order to use the pool, particularly when you felt that the policy was not being applied consistently.
We also appreciate your concerns regarding customer service and the way the situation was handled. We want all customers to feel welcome, respected, and treated fairly during their visits. Your comments regarding the swimwear requirements and your overall experience will be shared with the centre management team for review.
Thank you again for bringing this matter to our attention.
Warm Regards,
Hazal
Better - Abraham Moss Leisure Centre からの回答
Hi Mohammed,
Thanks for your review.
We are so pleased to hear that the staff at Abraham Moss Leisure Centre have been so friendly and helpful!
Warm Regards
Hazal
Great supportive community
Great supportive community. My daughter feel more confident and comfortable every lesson.
2026年7月6日
Better - Abraham Moss Leisure Centre からの回答
Hi Lilyanna
Thank you for your review.
We are very pleased to hear that your daughter is growing in confidence and feeling comfortable each lesson.
It is also wonderful to know that she feels part of such a supportive community; this is what we aim for!
Kind Regards
Amir
Excellent gym and friendly staff!
Great facilities and very friendly staff. The fitness equipment is excellent and everything is kept very clean. Highly recommended!
2026年6月28日
自発的なレビュー
Better - Abraham Moss Leisure Centre からの回答
Hi Elham,
Thank you for your wonderful feedback!
We’re so pleased to hear that you enjoyed our facilities and found the team friendly and welcoming.
It’s great to know that you appreciated our fitness equipment and cleanliness during your visit, and we greatly value your recommendation.
We look forward to welcoming you back again soon!
Warm Regards,
Kaisha
I really enjoy all the sessions
2026年6月23日
Better - Abraham Moss Leisure Centre からの回答
Hi Felly
Thank you for your review.
We are very pleased to see this, and we hope to see you again soon!
Kind Regards
Amir
Better - Abraham Moss Leisure Centre からの回答
Hi Mamuna
Thank you for your review.
We are delighted to see that you are enjoying your experience at Abraham Moss Leisure Centre without any issues along the way!
Kind Regards
Amir
Better - Abraham Moss Leisure Centre からの回答
Hi Esperance,
Thanks for your review.
We appreciate you awarding us 5 stars!
It is great to hear that you are enjoying Abraham Moss Leisure Centre and we look forward to welcoming you back soon!
Warm Regards
Hazal
Positive is it has a ladies separate…
Positive is it has a ladies separate gym but not happy with the cleaners as there is never tissue available to wipe down equipment, machines for hygiene reasons. There’s not enough treadmills for ladies gym section and school bookings need to have fixed timing as it disturbs ladies in the gym section having to leave mid-way. Very disappointing as unable to organise our day and for those using public transport makes it even harder
2026年4月21日
Better - Abraham Moss Leisure Centre からの回答
Hi Sidrah
Thank you for sharing your feedback. We are truly sorry to hear this.
We have passed on your feedback to the centre so they can look at improving.
Kind regards,
Rachel
Did Nicole gym class last night very professional and had a really good work out 10 out of 10 well done
Did Nicole's gym class last had a proper work out really professional 10 out of 10 well done
2026年4月14日
自発的なレビュー
Better - Abraham Moss Leisure Centre からの回答
Hi Katie,
Thank you so much for your kind words!
We’re really glad you enjoyed Nicole’s class and got a proper workout in!
We’ll be sure to pass your feedback on to her, she’ll be thrilled.
Hope to see you again soon!
Warm regards,
Azaria
Better - Abraham Moss Leisure Centre からの回答
Hi Shaun
Thank you for the review.
It is great to see that you are enjoying the facilities at Abraham Moss Leisure Centre, and we hope you reach your health and fitness goals with us!
Kind Regards
Amir
The pool area and changing rooms looks…
The pool area and changing rooms looks clean and tidy.
Staff helpful and always exibiting great customer services.
2026年1月9日
Better - Abraham Moss Leisure Centre からの回答
Hello Afia,
Thank you very much for your comments and feedback.
Kind regards
Great Gym
Great Gym, lots of facilities, pool is always clean and the staff are always helpful and friendly 😊
2025年12月1日
Better - Abraham Moss Leisure Centre からの回答
Thank you for sharing your experience with us, Halima,
We are very happy you appreciate our facilities and our great staff at Abraham Moss Leisure Centre!
Kind Regards
Everything is fantastic
Everything is fantastic, I hope you will open branch in Bolton and add option for women only swimming as well.
2025年11月24日
Better - Abraham Moss Leisure Centre からの回答
Hello Shmrin.
Thank you for your comments and feedback.
Warm Regards
Better - Abraham Moss Leisure Centre からの回答
Hi Chani
Thank you for your review.
We are very pleased to see that you are enjoying the atmosphere at Abraham Moss Leisure Centre.
It is also great to know that the staff are taking good care of the facilities!
Kind Regards
Amir
Better - Abraham Moss Leisure Centre からの回答
Hi Nauman
Thank you for your review.
We are very pleased to hear that you are happy with the customer service you have received, and if you have any further questions, please let us know!
Kind Regards
Amir
Excellent facility and staff
Excellent facility and staff. Really enjoy visiting Abraham moss. Both my sons are having swimming lessons, despite being nervous at the start they now absolutely love going and look forward to visiting every week.
2025年9月4日
Better - Abraham Moss Leisure Centre からの回答
Hello Nadeem,
Thank you for your fantastic review!
We are so delighted to hear that our Customer Service and Swim Team were able to assist you.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the agent who assisted you!
Warm Regards
Aaiasa
Women concerns - pool changing rooms and sauna
For a gym in one of the biggest Muslim communities, it needs more women only steam room and sauna and swimming sessions or a separate room where woman only can access all week. Would be better to have gender separated pool changing rooms as well, it’s very uncomfortable having so many men around. Would be better if there was more than 2 pool changing showers as I’ve seen men washing their privates and having full showers (even with swimming shorts it’s disgusting watch men putting their hands down there in public due to the lack of private showers) in steam and sauna room, very uncomfortable and unhygienic.
2025年8月29日
Better - Abraham Moss Leisure Centre からの回答
Hello EKB,
Thank you for your email.
We appreciate you providing us with this valuable feedback as this helps us improve.
We apologise that you have not had a positive experience with us and hope we can get better.
We have forwarded your comments to the centre and have asked that they investigate the issues you have raised.
Many thanks
Aaiasa
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