Ben and Kerry at Andersonstown Leisure Centre were extremely helpful and attentive to my daughter on her first swimming lesson with them. The lesson was of a high quality and challenged my child at an... もっと見る
企業が回答しました
所在地
所在地を変更132 Andersonstown Road, BT11 9BY Belfast, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Jane on reception was amazing, she guided me through the entire process ans was very kind and patient. Please tell her thank you. Swim instructors were also amazing.
企業が回答しました
Paying every month & can't get to book into the sitting exercise class .that is not very good. please help me to book in easily as l am 87 year old and this type of exercise is so important to... もっと見る
企業が回答しました
Love using better gyms, so flexible and staff are all lovely. The only downside is having to wait until 10 pm at night to book a class for the next week. I have to wait up to book classes as we normal... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
連絡先
132 Andersonstown Road, BT11 9BY, Belfast, 英国
4.3
優良
33件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Better - Andersonstown Leisure Centre からの回答
Hi Ray,
We are thrilled to know that our facilities and staff are leaving such a good impression!
We look forward to welcoming you back soon,
Kind regards,
Ellis
Better Andesonstown leisure Centre
. The Better Andersonstown Leisure Centre is one of the best leisure centres. However, it is quite expensive, and with the current membership cost, I feel you should be able to get more for what you pay.
The family membership is particularly expensive, and there is often very little or no space available at weekends. In addition, you have to pay separately for many of the other activities and facilities.
Considering the time constraints and limited weekend availability, I feel the membership cost should be reduced. Otherwise, it does not seem worthwhile paying for a membership when we are unable to use the facilities regularly.
2026年9月1日
Better - Andersonstown Leisure Centre からの回答
Good afternoon,
Thank you for your feedback about Better Andersontown Leisure Centre.
We're pleased to hear that you consider the centre to be one of the best leisure centres. We understand how frustrating it can be when demand is high and availability is limited during the times that work best for you and your family.
Your comments regarding membership pricing and access to facilities have been noted for consideration.
We appreciate your honest feedback, as it helps us better understand our customers' experiences and identify areas where improvements may be needed.
Warm Regards,
Ellis
Better - Andersonstown Leisure Centre からの回答
Hi
Thank you for your review.
We are very happy to see that you are enjoying the facilities at Andersonstown Leisure Centre, and we hope you reach your health and fitness goals with us!
Kind Regards
Amir
Better - Andersonstown Leisure Centre からの回答
Hi Oisin
Thank you for your review.
We are very happy to see that the staff are providing excellent service!
Please do not hesitate to reach out if you have any questions.
Kind Regards
Amir
Make it easy for the eldery
Paying every month & can't get to book into the sitting exercise class .that is not very good. please help me to book in easily as l am 87 year old and this type of exercise is so important to me in keeping my independence through good physical health.
2026年8月28日
Better - Andersonstown Leisure Centre からの回答
Hi Lena,
Thank you for taking the time to share your feedback.
We're sorry to hear that you've been experiencing difficulties booking onto the seated exercise class.
If you're finding the booking process challenging, please speak to the team on-site or call our Customer Service team, who will be happy to explain the available booking options and provide any support they can.
Thank you again for getting in touch, and we hope you're able to continue enjoying your classes.
Kind regards,
Suheera
Staff very helpful and friendly
Staff very helpful and friendly. The gym has everything I was looking for to help my powerlifting career.. kind regards Gerard Kelly🏋🏻♀️💪🏋🏻♀️💪👌
2026年7月21日
Better - Andersonstown Leisure Centre からの回答
Hi Gerard,
Thank you for your fantastic feedback, Gerard.
We're delighted to hear that you’ve found our staff friendly, helpful, and welcoming. It's also great to know that the gym has the equipment and facilities you need to support your powerlifting goals.
We really appreciate you taking the time to share your experience and wish you every success in your training journey. We look forward to seeing you at the centre again soon.
Warm Regards,
Hazal
Better - Andersonstown Leisure Centre からの回答
Hi Ciaran,
Thank you for your incredible review!
We're thrilled to hear that you're loving our Andersonstown Leisure Centre, and it's amazing to know that you're finding our facilities amazing.
We also greatly appreciate your 5-star rating.
We look forward to welcoming you back again soon!
Warm Regards,
Kaisha
Andersonstown Leisure Centre
Ben and Kerry at Andersonstown Leisure Centre were extremely helpful and attentive to my daughter on her first swimming lesson with them. The lesson was of a high quality and challenged my child at an appropriate level. Thank-you very much. We were also helped by the lovely receptionist Jane. ☺️
2026年7月13日
Better - Andersonstown Leisure Centre からの回答
Hi Dolores,
Thank you for your lovely review!
We're delighted to hear that your daughter's first swimming lesson was such a positive one.
We'll also be sure to pass on your kind comments to Ben, Kerry, and Jane.
It's wonderful to know that the lesson was engaging and challenging, as well as you feeling well-supported throughout.
We look forward to welcoming you both back soon!
Warm Regards,
Kaisha
The Staff are patient and professional…
The Staff are patient and professional so helpful with my questions and there experience and knowledge is exceptional
Thanks Sean
2026年6月18日
Better - Andersonstown Leisure Centre からの回答
Hi James,
Thank you for your kind review!
We’re delighted to hear that our team’s patience, professionalism, and knowledge made such a positive impact on your experience with us.
We hope to see you again soon!
Warm Regards,
Kaisha
Excellent service from the team
Excellent service from the team , very clean and pleasant as usual.
2026年6月17日
Better - Andersonstown Leisure Centre からの回答
Hi Patrick.
Thank you for your review.
We are very pleased to hear you received excellent service from the team at Andersonstown Leisure Centre and found the centre clean and pleasant as always!
We look forward to seeing you again soon!
Kind Regards
Amir
Fab staff at Andersonstown Liesure Centre
Jane on reception was amazing, she guided me through the entire process ans was very kind and patient. Please tell her thank you. Swim instructors were also amazing.
2026年4月28日
Better - Andersonstown Leisure Centre からの回答
Hi Hilary,
Thank you for your kind feedback.
It’s great to hear that Jane was so helpful and patient in guiding you through everything at reception — we’ll make sure your thanks are passed on to her.
We’re also really pleased to know you had a positive experience with the swim instructors.
We appreciate you taking the time to share this.
Warm regards,
Azaria
Better - Andersonstown Leisure Centre からの回答
Hi Kevin
Thanks for your review.
We are so pleased to hear that our team were helpful and friendly.
We hope you continue to enjoy your membership!
Warm Regards
Rachel
Better - Andersonstown Leisure Centre からの回答
Hi Sharon
Thanks for your review.
We are so pleased to hear that you are enjoying Andersontown Leisure Centre.
We will pass this lovely feedback on to the centre team.
Warm Regards
Rachel
GREAT EXPERIENCE FOR CHILD.
VERY FRIENDLY COACHES MOST IMPORTANT AS THE CHILD IS ONLY 5 YEARS.
2026年2月9日
Better - Andersonstown Leisure Centre からの回答
Hi Mary
Thank you for your review.
It is great to see that the Instructors at Andersonstown Leisure Centre are providing great lessons and creating a friendly atmosphere for all the members!
We hope all members continue to enjoy the lessons!
Kind Regards
Amir
Well-equipped, well-staffed
Facilities are well-equipped, well-maintained, fun to use. The staff are friendly and helpful. Better lowers the barrier to getting fitter.
2025年11月3日
Better - Andersonstown Leisure Centre からの回答
Hi Graham,
Thank you so much for your wonderful review!
We’re thrilled to hear that you’re enjoying our facilities and finding them both fun and well-maintained.
It’s also great to know our staff at the Andersonstown Leisure Centre have been friendly and helpful.
Thank you so much for your kind words!
Warm Regards,
Kaisha
Love using better gyms
Love using better gyms, so flexible and staff are all lovely. The only downside is having to wait until 10 pm at night to book a class for the next week. I have to wait up to book classes as we normally go to bed for 9pm on school nights.
2025年12月2日
Better - Andersonstown Leisure Centre からの回答
Hello karen,
Thank you for your comments and feedback,
Kind Regards
Better - Andersonstown Leisure Centre からの回答
Good afternoon Charles,
Thank you for sharing your experience with us.
We are glad to hear that, this is what gives us a reason to keep up with the hard work.
Kind Regards,
Sara
Would love to have boxing bags in the…
Would love to have boxing bags in the Andersonstown gym .
2025年9月16日
Better - Andersonstown Leisure Centre からの回答
Hello Seanpaul.
Thank you for your comments and feedback.
We will pass on you comment to the centre.
Kind regards.
Deteriorating conditions
Some gym equipment has been out of order for over a month and has not been replaced.
Amenities are also at a very poor standard. Toilets and water fountains.
The turnstile scanner does not work.
Public swimming for fitness is very limited to certain times.
The extortionate monthly fees do not match the quality of service.
2025年9月13日
自発的なレビュー
Better - Andersonstown Leisure Centre からの回答
Hello Michael,
Thank you for taking the time to share your thoughts and feedback with us.
Your perspective is greatly valued, and I regret to learn that you believe our pricing does not accurately reflect the quality of service we aim to deliver.
Please be assured that I have conveyed your concerns to the center manager for further consideration.
Kind Regards
Customer support is so efficient
Customer support is so efficient. Loving the service they provide in the community!
2025年8月1日
自発的なレビュー
Better - Andersonstown Leisure Centre からの回答
Hi Danilo,
Thanks for your review and fantastic feedback.
We are so pleased to hear that the staff at Andersonstown leisure Centre have been so supportive!
Warm Regards
Aaiasa
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。