The gym is clean and just about functional however it lacks basic equipment/machines that you would find at the majority eg: hamstring, calf machines/missing a lot of leg lower body machines. Too many... もっと見る
企業が回答しました
所在地
所在地を変更Stucley Road, EX23 8AR Bude, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Visited whilst down on holiday. I took the kids swimming and husband went to the gym. Staff are so helpful and informative, nothing was too much trouble! Husband said the gym was friendly, relax... もっと見る
企業が回答しました
Thanks so much to the team at Bude Leisure Centre for their fab work keeping our kids safe at their pool party. Even later on a Saturday afternoon the changing rooms were still clean and tidy.... もっと見る
企業が回答しました
I am a new member and have enjoyed the classes I have attended so far. The people I have met have been quite diverse and welcoming. Your booking system is a little frustrating. If I am on a waiti... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
連絡先
Stucley Road, EX23 8AR, Bude, 英国
4.5
優良
38件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Better - Bude Leisure Centre からの回答
Hi Emma
Thank you for your review.
We are glad to see that you are enjoying the swimming pool at Bude Leisure Centre and that the staff are making your visit better!
We hope your experience continues.
Kind Regards
Amir
Better - Bude Leisure Centre からの回答
Hi Sarah
Thank you for your review.
It is great to know that you find the upgraded App easy to use, and Bude Leisure Centre is providing you with a friendly atmosphere!
Kind Regards
Amir
Visited whilst down on holiday... 5*
Visited whilst down on holiday. I took the kids swimming and husband went to the gym.
Staff are so helpful and informative, nothing was too much trouble!
Husband said the gym was friendly, relaxed with great equipment and spotlessly clean!
2026年5月29日
自発的なレビュー
Better - Bude Leisure Centre からの回答
Hi,
Thank you for your kind feedback.
We are pleased to hear that you and your family had such a positive experience during your visit. It is great to know that the team were helpful and informative, and that your husband enjoyed the gym, particularly the friendly atmosphere, quality equipment and high standards of cleanliness.
We appreciate you taking the time to share your experience and hope to welcome you all back again in the future.
Warm regards,
Hazal
Great staff and very clean!
Great staff, clean and tidy, not sure how anyone can say anything different!
Great gym!
2026年6月12日
自発的なレビュー
Better - Bude Leisure Centre からの回答
Hi Annellie
Thank you for your review.
We are very pleased to hear that you are enjoying the clean facilities at Bude Leisure Centre, and it is also great to know that the staff are creating a wonderful atmosphere at the centre!
We will be sure to pass your feedback on!
Kind Regards
Amir
Filthy gym!
Very well equipped gym and friendly staff ( when you see any staff )
But... The machines in the gym are filthy!
Not just a bit dusty because they've been busy, really filthy, I never seen a gym so dirty !!
Clean your equipment!
2026年6月10日
自発的なレビュー
Better - Bude Leisure Centre からの回答
Good Afternoon,
Thank you for your review!
We’re glad to hear you find our gym space well-equipped and our team friendly.
However, we're saddened about the issues you've raised with the maintenance and cleanliness of our machines.
We appreciate you raising this with us, and we'll raise this with the team for further review.
Thank you again for your feedback!
Warm Regards,
Kaisha
We drove down from London to visit our…
We drove down from London to visit our grandchildren and took them here for a swim,pool was nice they had fun but when my grandson got to the bottom of the slide he was told by a woman lifeguard not to be making so much noise as he came down absolutely ridiculous in my eyes as it was only a child having fun,also in desperate need of new hairdryers
2026年5月29日
自発的なレビュー
Better - Bude Leisure Centre からの回答
Hi Josie,
Thank you for your review!
We're thrilled that you and your grandchildren had a great time at our centre.
We apologise for any inconvenience caused by the interaction with our team, and we appreciate your feedback regarding this, as well as the hairdryers in our poolside changing village.
Thank you again for your feedback!
Warm Regards,
Kaisha
It's a very popular venue
It's a very popular venue. Always busy. I love the swimming pool and the fitness classes. Well equipped. The staff are friendly.
2026年5月28日
Better - Bude Leisure Centre からの回答
Hi Lo
Thank you for your review.
We are very pleased to see that you are enjoying the facilities at Bude Leisure Centre, and it is great to know that you have had the opportunity to meet the team!
We hope your experience continues!
Kind Regards
Amir
Better - Bude Leisure Centre からの回答
Hi Gavin
Thank you for your review.
We are very pleased to see that you are enjoying the facilities at Bude Leisure Centre, and it is great to see that Rob and the team have been able to enhance your experience with us!
Kind Regards
Amir
Better - Bude Leisure Centre からの回答
Hi Sally,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Bude Leisure Centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
Warm Regards
Azaria
The staff were very accommodating after…
The staff were very accommodating after a misunderstanding - Darcie loved her first swimming lesson
2026年4月21日
Better - Bude Leisure Centre からの回答
Good Evening,
Thank you for your kind review!
We’re really pleased to hear that the team at our Bude Leisure Centre were able to help resolve the misunderstanding and make your visit a positive one.
It’s especially lovely to know that Darcie enjoyed her first swimming lesson with us.
We look forward to seeing you both again soon!
Warm Regards,
Kaisha
Great!
Thanks so much to the team at Bude Leisure Centre for their fab work keeping our kids safe at their pool party.
Even later on a Saturday afternoon the changing rooms were still clean and tidy.
Particular thanks to the head lifeguard who also checked that we had all our belongings at the end. Great experience all round.
We are very grateful and the kids all had a fantastic time.
2026年2月7日
自発的なレビュー
Better - Bude Leisure Centre からの回答
Hi Fi,
Thank you so much for your wonderful feedback!
We’re delighted to hear that the kids had a fantastic time at their pool party at our Bude Leisure Centre, and that you felt confident in the team and head lifeguard keeping them safe.
It’s also great to know the changing rooms were clean and tidy at different times of your visit.
We’re so pleased your experience was positive all round and look forward to welcoming you all back again soon!
Warm Regards,
Kaisha
Great service from all involved.
2026年1月28日
Better - Bude Leisure Centre からの回答
Hi Ben,
Thank you for your kind words!
It's wonderful to know that the Team at Bude Leisure Centre have provided such a great service!
Warm Regards,
Kaisha
Better - Bude Leisure Centre からの回答
Hi Mark,
Thank you for your incredible review!
We're so happy to hear that you're enjoying the facilities at Bude Leisure Centre.
It's great to know that the staff have been so helpful and friendly.
Warm Regards,
Kaisha
Maggie made our experience great
Maggie made our experience great. Honestly the best swimming teacher I’ve ever seen. She has done wonders for my daughter’s confidence and swimming ability.
2025年8月7日
Better - Bude Leisure Centre からの回答
Hi Celli
Thank you for your review.
It is great to hear that Maggie has made such a difference in your daughter's swimming and confidence.
We hope your daughter attains the skills and confidence she desires!
Kind Regards
Amir
Better - Bude Leisure Centre からの回答
Hi Josy
Thank you for your review.
We are very pleased to see that you had a good experience at the Bude Leisure Centre, and we hope to see you soon!
Kind Regards
Amir
Bude Leisure Centre
I have been a member for around ten years. Staff are always friendly, welcoming and helpful to members old and new. Members cover a range of ages and fitness levels and are also very friendly. The centre is kept clean and tidy.
I regularly access the gym, body conditioning classes and the pool.
Equipment in the gym has been upgraded and added to over recent months.
The pool is always at the correct temperature for swimmers.
The Body Conditioning classes are inclusive of all ages and levels of fitness. Gaynor makes the classes fun and motivating and even though they can be hard work, there is always competition to secure a place for her next class.
The recent addition of an Aqua Aerobics class is an added bonus.
I would echo one of the other reviewers regarding the use of text messages to confirm a space available to any on the waiting list for fitness classes rather than/as well as an email.
One very welcome addition would be air conditioning in the gym and fitness centre.
2025年6月23日
自発的なレビュー
Better - Bude Leisure Centre からの回答
Hi,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Bude Leisure Centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
It is also great that you are utilising so many of the wonderful service on offer at the centre.
Warm Regards
Hazal
Did the Body conditioning class with…
Did the Body conditioning class with Gaynor ….as always the class is fun and fully inclusive for people with all levels of fitness . I have been a member of Better Bude for over two years now , and find the centre completely fulfils my fitness needs & from the start has always been welcoming to all abilities . In the two years I have been consistently going my fitness level has greatly improved & that is down to Gaynor motivating me .
2025年6月11日
自発的なレビュー
Better - Bude Leisure Centre からの回答
Hi Deborah,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you've been enjoying the Body Conditioning classes with Gaynor — she truly has a talent for creating a fun, inclusive, and motivating environment for everyone. It's fantastic to know that you've felt supported in your fitness journey over the past two years and that your hard work is paying off with such great progress. We'll be sure to pass on your kind words to Gaynor. Thanks again for being a valued member of Better Bude — we look forward to continuing to support you on your fitness journey!
Warm regards,
Charmaine
Excellent facilities
Gym & over 60 swim at Bude Lesiure Centre.
Excellent facilities & equipment. Pool perfect temperature can't wait to go back. Wish I'd joined before now.
2025年4月30日
Better - Bude Leisure Centre からの回答
Hi Rosie
Thank you for your review.
We are thrilled to hear you’re enjoying the gym and over-60s swim sessions at Bude Leisure Centre. It’s great to know the pool temperature and facilities are hitting the mark for you.
We’re delighted to see you have joined us at Better, and we hope to see you soon.
Kind Regards
Amir
New Member
I am a new member and have enjoyed the classes I have attended so far. The people I have met have been quite diverse and welcoming.
Your booking system is a little frustrating. If I am on a waiting list and space becomes available you email everyone on the waiting list and whoever books first gets the space. It would be much more fair if whoever is first on the list automatically gets the space and is emailed to confirm their booking. It would also be helpful if you knew where you were on the waitlist i.e. no 1, no 5.
If you keep the current system a text to confirm a space is available would work better as no one checks their email that often or gets notification of emails whereas text are more time efficient.
It also appears that some classes are over subscribed so members are disappointed when they cannot get booked in. Not sure what the answer is but maybe look at your timetable and see if any additional classes can be added. I am talking from a morning point of view as I have not attended any evening classes.
2025年4月24日
Better - Bude Leisure Centre からの回答
Hi Eddie,
Thank you so much for taking the time to share your feedback and for your kind words about our classes and community — we're really happy to hear you've had a positive experience so far!
We truly appreciate your suggestions regarding the booking and waitlist system. You're absolutely right — clarity and fairness in the process are so important, and we understand how frustrating it can be to miss a spot, especially when you're eager to attend. Your ideas around auto-advancing the waitlist, showing your position in line, and receiving text notifications are all very helpful. We’ll certainly take these into consideration as we look for ways to improve our system.
As for class availability, we're aware that some morning sessions fill up quickly. Our team is actively reviewing the schedule and exploring options to add more classes where possible to meet demand — especially in those high-interest time slots.
Thanks again for your thoughtful input — it's feedback like yours that helps us grow and serve our members better.
Kind regards,
Charmaine
Warm regards,
Better - Bude Leisure Centre からの回答
Hi Amon,
Thanks for your review.
We are pleased to read that you have been so supported at Bude!
Warm Regards
Hazal
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。