Better - Gosforth Leisure Centre レビュー 

69
TrustScore 5段階評価の4

4.0

Regent Farm Road Gosforth, NE3 3HD Newcastle upon Tyne, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち3の評価

Gosforth Leisure Centre is usually quiet and most staff are friendly and know what to do but the pool and studio are not clean enough. People do not clean the mats after using, there is no enough rule... もっと見る

企業が回答しました

5つ星のうち4の評価

Facilities are generally excellent with a very well equipped and well maintained gym. I have only just joined, but so far it seems the only place to get changed is a shared unisex changing room which... もっと見る

企業が回答しました

5つ星のうち4の評価

Back swimming at Gosforth after about 18 months due to illness. Pool good as usual and excellent change that lockers £1 coin is refunded. My only gripe is there are female or “mixed” changing rooms. N... もっと見る

企業が回答しました

5つ星のうち5の評価

Wonderful classes! Great range of activities and levels. Staff super friendly. Great value for money. Only improvement would be to have free parking- the parking on site at Gosforth Leisure centre... もっと見る

企業が回答しました


企業情報

  1. レジャー センター
  2. フィットネス センター
  3. 体育館
  4. 屋内プール
  5. 図書館
  6. 屋外プール

当該企業による記述

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


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  • Regent Farm Road Gosforth, NE3 3HD, Newcastle upon Tyne, 英国

4.0

ほぼ満足

TrustScore 5段階評価の4

69件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.0

すべてのレビュー

(69)

過去12か月のレビュー数: 5,440

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5つ星のうち2の評価

Old rusty weight machines

Old rusty weight machines. Very limited gym and seriously out of date. It's only selling point really is the ability to use the pool. Very expensive too. Only been using it a week and have cancelled my membership for next month already as I have found a cheaper, much better equiped gym close by. Shame really. They are limited on gym space I suppose but the state of some of the machines is appalling to the point of making them almost dangerous to use.

2023年11月9日
Better - Gosforth Leisure Centre ロゴ

Better - Gosforth Leisure Centre からの回答

Good Afternoon Billy,

Thank you for your review.

I am very sorry to hear that the Gym equipment at the Gosforth leisure centre are rusty and dangerous. I will escalate this issue for the immediate attention of the centre manager so he can look into this and find a resolution. We appreciate you taking the time to write this feedback. Through feedback we can identify improvement areas and provide a better service.

Hope this helps.

Kind regards,

Charmaine

5つ星のうち3の評価

Betta Gosforth

Plus: Gym well stocked / equipment maintained. Negative: 1/ Showers very poor - three seconds maximum on push buttons. 2/Sauna cabin not available 11am to 4pm means difficult to access.

2023年11月8日
Better - Gosforth Leisure Centre ロゴ

Better - Gosforth Leisure Centre からの回答

Good Afternoon Alan,

Thank you for your review.

We are very happy to hear that you are enjoying the Gym at the Gosforth leisure centre. However, we are disappointed to hear that the showers are poor and the Healthsuite is unavailable for the times you wish to use it. I will pass on your feedback for the attention of the centre manager so he can look into the points you have raised.

Hope this helps.

Charmaine

5つ星のうち1の評価

If I could give a zero I would

If I could give a zero I would. I haven’t been to this pool for near 9 yrs due to the lack of cleanliness and poor state of pool I was surprised to see it is still in the same disgusting state. The changing rooms smelt like urinals (female change), the floor was filthy, the showers were cold and badly stayed on for 2 seconds. Was considering a membership but would rather travel further to nicer cleaner pool.

2023年10月7日
自発的なレビュー
Better - Gosforth Leisure Centre ロゴ

Better - Gosforth Leisure Centre からの回答

Hi Gemma,

Thank you for your review.

We are so disappointed to hear that you did not enjoy Gosforth and did not find that it met our high cleanliness standards.

We will forward your review to the centre manager so they can investigate and improve.

Warm Regards

Hazal

5つ星のうち5の評価

I have back problems so the member of…

I have back problems so the member of staff who showed me a round gym surgested exuipment I could use and what possibly wouldn't be a good idea I have been to a lot of the aqua aerobics and the staff are very good and putting in exercises for me as I'm a non swimmer staff so helpful and kind a very friendly place other woman seem happy and comfortable in the space

2023年9月25日
Better - Gosforth Leisure Centre ロゴ

Better - Gosforth Leisure Centre からの回答

Good Afternoon Pauline,

Thank you for your review.

We are very happy to hear that the staff have been extremely helpful when you have attended the Gym and also very helpful when suggesting what exercises to do for the health issues you currently experience. We hope that you can continue to enjoy your membership at this centre and the great activities they have on offer for all ages and abilities. I will pass on your lovely feedback for their attention.

Hope this helps.

Charmaine

5つ星のうち4の評価

Good gym and pool pit about the Suna been out of action for over a week

Good gym Suna out of action for 10 days now

2023年9月17日
Better - Gosforth Leisure Centre ロゴ

Better - Gosforth Leisure Centre からの回答

Good Afternoon Stephen,

Thank you for your review.

We are very happy to hear that you are enjoying the Gym and the pool at the Gosforth leisure centre. However we are disappointed to hear that the Healthsuite has been out of order for over a week. This would normally be due to the contractors waiting for a part to replace so please accept our sincere apologies for the inconvenience caused during this time. We hope you can continue to enjoy the other activities available at the Gosforth facility until the Healthsuite is re-opened.

Kind regards,

Charmaine

5つ星のうち5の評価

Wonderful classes!

Wonderful classes! Great range of activities and levels. Staff super friendly. Great value for money.
Only improvement would be to have free parking- the parking on site at Gosforth Leisure centre is excellent. But would be nice to not have to worry about paying for ticket, especially when you a pay monthly fee.

Would definitely recommend!

2023年6月25日
Better - Gosforth Leisure Centre ロゴ

Better - Gosforth Leisure Centre からの回答

Good Afternoon Libby,

Thank you for your review.

We are very happy to hear that you are enjoying the Fitness Classes at the Gosforth leisure centre and the staff are warm and friendly. We appreciate your comments in regards to the Car Park and I will forward these for the attention of the centre.

Hope this helps.

Kind regards,

Charmaine

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