The key to a great experience is the staff creating a welcoming and encouraging atmosphere, and the team of trainers at BGS do just that. They are professional and knowledgeable and yet really appro... もっと見る
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所在地
所在地を変更Unit 3, NG34 7EH East Road, GB
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All staff on reception are friendly and helpful,there is always plenty going on, well attended classes. Gym never seems to be at full capacity which makes it easier for a new member to get round the e... もっと見る
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False advertising the gym states it has state of the art techno gym equipment when the equipment is actually really old and has corroded weights on them. There is also a lack of variety of equipment s... もっと見る
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The gym stands out primarily due to its **exceptional staff**. Each member of the team is incredibly friendly, knowledgeable, and always ready to assist whether you're a beginner or a seasoned athlete... もっと見る
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企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
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Unit 3, NG34 7EH, East Road, 英国
3.7
まあまあ
16件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The squash courts in Sleaford are in…squash courts
The squash courts in Sleaford are in need of a clean and refurb the staff are a credit to you
2026年4月13日
Better - Gym Sleaford からの回答
Hi Paul,
Thank you for your review!
We appreciate your comments about our squash courts and the cleanliness and refurbishment of them.
We're more than happy to share this with the team for further review.
We're thrilled that you view our staff as a credit to us, and we deeply value each member of our team.
Thank you again for your review!
Warm Regards,
Kaisha
The staff are helpful and polite
The staff are helpful and polite. No judgment. A welcoming atmosphere.
2026年1月27日
Better - Gym Sleaford からの回答
Hello,
Thank you for your 5-Star review.
We are delighted to know that you found our staff at the Sleaford Gym to be very helpful and polite.
Thank you for choosing Sleaford Gym.
Kind regards
Great facilities but they operate a…
Great facilities but they operate a second rate booking system - every time the next weeks classes get released its a massive scramble and their system simply hangs. Its simply amateur
2025年11月17日
自発的なレビュー
Better - Gym Sleaford からの回答
Hello Andrew,
Thank you for sharing your feedback.
We’re pleased to hear you enjoy the facilities at Better Gym Sleaford.
We’re sorry to learn that the booking system hasn’t met your expectations and caused frustration when classes are released.
Your comments are really valuable, and we’re actively working on improving the booking experience to make it smoother and more reliable.
In the meantime, if you’d like assistance with securing your preferred classes or have any further concerns, please reach out to our customer support team at [customerservices@gll.org ].
Thank you for helping us improve—we hope to make your next experience much better.
False advertising the gym states it has…
False advertising the gym states it has state of the art techno gym equipment when the equipment is actually really old and has corroded weights on them. There is also a lack of variety of equipment space could be utilised better.
2025年7月28日
Better - Gym Sleaford からの回答
Hi Ben
Thank you for your review.
We are sorry to see that you are unhappy with the gym equipment at the Gym Sleaford.
We hope you enjoy using the other facilities available, such as the swimming pool and fitness classes, and your feedback has been passed on to the General Manager to review.
Kind Regards
Amir
Friendly
All staff on reception are friendly and helpful,there is always plenty going on, well attended classes. Gym never seems to be at full capacity which makes it easier for a new member to get round the equipment without anxiety
2025年6月18日
Better - Gym Sleaford からの回答
Hi Diane
Thank you for your review.
We are very pleased to hear that you've had such a positive experience with our reception team at the Gym Sleaford. It's also great to hear you're enjoying the variety of activities and that the gym feels comfortable and accessible, as a new member.
We hope this continues, and if you have any queries, please do not hesitate to reach out!
Kind Regards
Amir
Better - Gym Sleaford からの回答
Hi Nick
Thank you for your review.
It is great to see you are enjoying the facilities at the Gym Sleaford and thank you for choosing Better!
Kind Regards
Amir
Great experience built by the trainers
The key to a great experience is the staff creating a welcoming and encouraging atmosphere, and the team of trainers at BGS do just that. They are professional and knowledgeable and yet really approachable at any level.
You just want to keep coming back for more!!
And the building is clean and light, good mix of classes, new things to try like pickel ball and a well-equipped gym, with the added bonus of a squash court.
2025年2月26日
自発的なレビュー
Better - Gym Sleaford からの回答
Dear Howard,
Thank you for your kind remarks.
We are pleased to learn that you have had a positive experience at BGS. Our team is dedicated to fostering a welcoming environment, and it is gratifying to hear that our trainers have made you feel comfortable and supported. We are also delighted that you appreciate the diversity of our classes and our facilities, including the squash court. We look forward to your next visit and to continuing to provide an exceptional experience that encourages your continued engagement with us.
Sincerely,
Charmaine
The best instructors
The best instructors , who make it a friendly positive experience. Everyone is welcome and they truly support all abilities. Lots of classes to choose from and the gym is good.
2025年2月25日
自発的なレビュー
Better - Gym Sleaford からの回答
Hi Kay,
Thanks for your review.
We are happy to hear that you think Better Gym Sleaford has the best instructors and everyone is so supportive!
Warm Regards
Hazal
Good local Gym and swim
Enjoy sessions at BGS, gym is small but cosy and more importantly clean! Haven't tried the classes yet but friends recommend. Staff are friendly as well. Can't ask for more to be honest.
2025年1月8日
自発的なレビュー
Better - Gym Sleaford からの回答
Good Morning Michael,
Thank you for taking the time to share your review with us.
We are delighted to hear that you are enjoying your membership at Gym Sleaford. It’s wonderful to know that our facilities and services are meeting your expectations and contributing to a positive experience.
Additionally, we are pleased that you found our facilities to be clean and well-maintained. We strive to ensure that all areas of the centre are kept to the highest standards, as we understand how important a clean environment is for a relaxing and enjoyable experience.
Your feedback is invaluable, and we hope to welcome you back to Gym Sleaford soon for another great visit.
Best regards,
Charmaine
An excellent facility
The gym stands out primarily due to its **exceptional staff**. Each member of the team is incredibly friendly, knowledgeable, and always ready to assist whether you're a beginner or a seasoned athlete. They go out of their way to make you feel welcome and supported, offering personalized advice on workouts and equipment use. The atmosphere they create is motivating yet non-intimidating, which greatly enhances the overall gym experience. While the facilities are good, it's the staff that truly makes this gym a top choice.
2025年1月10日
自発的なレビュー
Better - Gym Sleaford からの回答
Good Morning Daniel,
I hope this message finds you well.
Thank you for taking the time to share your thoughts in your recent review. We are genuinely thrilled to hear that your experience at Gym Sleford has been so positive. Our team works hard to create a welcoming and friendly atmosphere, and it’s wonderful to know that our staff has made you feel at home. We’re also delighted to hear about your interaction with our brilliant staff members. Our goal is to ensure that our members feel supported so it’s rewarding to hear that our efforts made a difference for you.
If there’s anything else we can do to enhance your experience or if you have additional feedback, please don’t hesitate to reach out. We truly value your membership and look forward to continuing to provide you with an excellent experience at our centre.
Warm regards,
Charmaine
Joining Better online was easy and…
Joining Better online was easy and straightforward with the different membership packages clearly outlined. I downloaded the Better app which has enabled me to book classes with ease. The gym has provided a friendly and welcoming environment and the classes I have attended have been enjoyable with professional instructors who offer a range of alternatives in their instruction to enable everyone to work to their level.
2024年11月20日
Better - Gym Sleaford からの回答
Hi Maxine,
Thanks for your review.
We are so pleased you found the sign-up process straightforward and you have been using the app to book and attend classes!
Warm Regards
Hazal
Lovely staff and good facilities
Facilities are good and staff are really friendly and helpful which put me at ease when joining up.
2024年9月25日
Better - Gym Sleaford からの回答
Hi Sally
Thank you for your review.
It's wonderful to know you have had the opportunity to meet the friendly staff at the Gym Sleaford and they have been able to assist when signing up. Should you have any questions or queries, please feel free to reach out to them.
We hope you enjoy your time with Better.
Kind Regards
Amir
Really easy to join
Really easy to join, great induction delivered by knowledgeable and patient staff.
2024年8月20日
Better - Gym Sleaford からの回答
Hi Craig,
Thank you for your review.
We are very pleased to hear you are enjoying Better Gym Sleaford!
Warm Regards
Hazal
Staff are very helpful
Staff are very helpful. Be Better if the vending machines had healthy food and drinks in them and exercise related food and drinks. No biometric scales at the gym either which is disappointing.
2024年7月3日
Better - Gym Sleaford からの回答
Hi
Thank you for your review.
We are glad to hear that you have met our staff and that they have been able to help with any questions you might have had. Your feedback will be forwarded to the General Manager for review.
We hope this will enhance your visits to our Sleaford Gym
Regards
Amir
Better - Gym Sleaford からの回答
Hi
Thank you for leaving a review.
We are sorry to hear about your recent experience at our centre.
We appreciate your feedback and will forward your review to the General Manager
Regards
Amir
Better - Gym Sleaford からの回答
Hi Lee,
Thank you for your review!
We are happy to hear that you found the sign-up process simple and straightforward.
We hope you enjoy using your membership!
Warm Regards
Hazal
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