Better - Gym Walsall Wood レビュー 

Better - Gym Walsall Wood からの回答

2026年7月22日

Hi Teagie,

Thank you for your wonderful feedback!

We're thrilled to hear you enjoyed your visit and that the gym provided everything you needed in a clean, welcoming environment. It's especially great to know you appreciated the atmosphere.

We can't wait to welcome you back again soon!

Kind regards,
Suheera

Better - Gym Walsall Wood からの回答

2026年4月23日

Hi Leo,

Thank you for your review!

We're thrilled that you're enjoying the range of facilities in our gym space at Better Gym Walsall Wood.

We're sorry to hear about the negative impact caused by other members, and we'd like to find out more, so we can help further.

If you have the time, please send an email with some more information to our Customer Service Team.  

Our email address is: customerservices@gll.org 

Thank you again for your feedback!  

Warm Regards, 

Kaisha

Better - Gym Walsall Wood からの回答

2025年12月17日

We truly appreciate you sharing your experience at Gym Walsall Wood, Abigail.
The pros are as important as the "could be better" part, and we welcome your feedback fully.

This is also what helps us improve, so thank you very much.

Kind Regards

Better - Gym Walsall Wood からの回答

2025年10月30日

Hi Disappointed.

Thank you for your review. 

We are sorry to hear about your recent experience at Gym Walsall Wood. 

We also appreciate your feedback, and this will be passed on to the General Manager to review. 

If you require one, gym inductions can be booked through the Better App or website. Gym tours are also available. Please ask a member of staff upon your next visit; they will be happy to accommodate. 

Kind Regards

Amir

Better - Gym Walsall Wood からの回答

2025年8月7日 に更新

Hi Sallyann

Better - Gym Walsall Wood からの回答

2025年7月17日

Hi Paddy 

Thank you for your review. 

We are thrilled to hear you’re enjoying the clean and spacious gym, the welcoming community, and that you have had the opportunity to meet the centre staff. 

We’re also glad you like the coffee machine and Paddy’s breakfasts. We will pass your feedback on to the staff at Gym Walsall Wood!

Kind Regards

Amir

Better - Gym Walsall Wood からの回答

2025年5月1日

Hi David,

I hope this message finds you well!

Thank you so much for your incredibly kind words. We are absolutely thrilled to learn that you had such a positive experience with us at Gym Walsall Wood. Your feedback means a lot, and we truly appreciate your recommendation to others.

We're excited about the opportunity to support you further on your fitness journey and can't wait to see you again soon. If there’s anything specific you’d like to focus on or any questions you have, please don’t hesitate to reach out. We're here to help you every step of the way!

Best regards, 

Charmaine

Better - Gym Walsall Wood からの回答

2025年3月26日

Hello Mr Singh,

We truly appreciate your kind words! It’s wonderful to learn that you are enjoying the combination of cardio and weights at Walsall Wood gym. We’re glad to hear that you’re able to find everything you need, even during peak hours. Your feedback means a lot to us, and we are excited to keep supporting you on your fitness journey!

We look forward to seeing you at the centre again soon.

Kind regards,

Charmaine

Better - Gym Walsall Wood からの回答

2025年3月19日

Hi Mrs Davinder Batra,

Thank you so much for your thoughtful and detailed review! 

We're thrilled to hear that your experience at Better Gym Walsall Wood has exceeded your expectations. It’s great to know that Ryan made such a positive impression during your first visit and that you’ve been enjoying the spacious facilities, including the sauna and steam room. We’re also glad you’ve had the chance to experience our friendly and helpful instructors, like Helen, who truly make a difference in the gym environment.

We’re also pleased to hear that the membership cost and concessions have been a highlight for you. We aim to make fitness accessible to everyone, and it’s great to know you appreciate the value we offer. Thanks for recommending us, and we’ll continue to work hard to keep up the good work!

We look forward to seeing you in the gym again soon!

Kind regards,

Charmaine

Better - Gym Walsall Wood からの回答

2025年3月12日

Hello,

Thank you immensely for your thoughtful words! We are absolutely delighted to hear that you are enjoying the space we offer, along with the complimentary squash and tea. We truly believe that these little extras make a big difference, and it’s wonderful to know they’ve enhanced your experience.

We also want to extend our gratitude for your feedback regarding the door issue and the class attendance concerns. We sincerely apologise for any inconvenience you've encountered with the door access. Please rest assured that we are actively looking into the matter and are committed to finding a solution that will ease your entry into the facility.

As for the class attendance issue, we understand how important it is for you to have a smooth and reliable experience, and we will address this promptly as well.

Thank you once again for taking the time to share your thoughts with us; your input is invaluable and helps us improve our services.

Warm regards, 

Charmaine

Better - Gym Walsall Wood からの回答

2025年3月3日

Hi Miss Zoe Shorthouse,

Thank you so much for your kind words! 

We're thrilled to hear that you're enjoying your experience at our Walsall Wood location. It's great to know that our team is making a positive impact, and we truly appreciate your recommendation. We look forward to continuing to support your fitness journey! 😊💪

Kind regards,

Charmaine

Better - Gym Walsall Wood からの回答

2025年2月13日

Hi Ray,

Thanks for your review.

We are very sorry to hear you have had a negative experience at Walsall Wood and can confirm we have picked up your complaint and escalated this to the centres management team to investigate.

Warm Regards

Hazal

Better - Gym Walsall Wood からの回答

2025年1月24日

Hi Ian,

Thanks for your review.

It is so great that you have chosen Better Walsall Wood to be the place where you improve your fitness!

Welcome, and we look forward to supporting you on your road to better health!

Warm Regards

Hazal

Better - Gym Walsall Wood からの回答

2024年11月20日

Hi Shaun 

Thank you for your review. 

We are pleased to see the centre staff have been able to help and we appreciate your feedback regarding the Walsall Wood Gym. 

We have passed your feedback on to the General Manager to review and I hope this will assist in improving your experience with us. 

Kind Regards

Amir

Better - Gym Walsall Wood からの回答

2024年11月6日

Good Evening STM,

Thank you for your wonderful review!

We are thrilled to learn that you are finding joy in your membership at Gym Walsall Wood. It’s great to hear that you appreciate the wide variety of resistance machines and free weights available, allowing you to tailor your workouts to your fitness goals. We’re also pleased to know that the atmosphere created by our friendly staff and welcoming members enhances your experience. Lastly, we’re glad that your access to the centre using the QR scanner has been smooth and hassle-free. Your positive feedback means a lot to us!

Warm regards,

Charmaine

Better - Gym Walsall Wood からの回答

2024年9月26日

Hi L

Thank you for your review. 

It is great to see the staff have provided friendly and professional assistance when needed. 

We hope you enjoy your time with Better and please feel free to reach out to the staff if needed. 

Kind Regards

Amir

Better - Gym Walsall Wood からの回答

2024年9月12日

Good Morning David,

Thank you for your review.

We are very happy to hear that you are enjoying your membership at Gym Walsall Wood and the manager made you feel welcome. We are also very happy to hear that you are enjoying the gymnasium and the wide array of equipment they have available for your use. We hope you continue to derive from your membership at Gym Walsall Wood.

Thank you for your kind words.

Warm regards,

Charmaine

Better - Gym Walsall Wood からの回答

2024年8月21日

Dear Liam,

I appreciate the time you took to share your feedback with us.

We are delighted to learn that you found our online membership process convenient and user-friendly. It's great to hear that Maxine provided you with a comprehensive tour of our facilities upon your enrollment. We hope that you are thoroughly enjoying the amenities offered at Walsall Wood Gym.

Warmest regards,

Charmaine

Better - Gym Walsall Wood からの回答

2024年8月1日

Hi Emma,

Thank you for your review.

We are pleased to hear you are enjoying Better Gym Walsall Wood and have passed on your feedback about the stairmaster.

Warm Regards

Hazal

Better - Gym Walsall Wood からの回答

2024年7月13日

Dear Corey,

We sincerely value your positive feedback.

We are delighted to learn that you are enjoying your membership at Walsall Wood Gym and that the facility consistently opens on time, allowing you to complete your workout before heading to work. It is gratifying to hear that the centre maintains a high standard of cleanliness and upkeep. Our commitment to providing well-maintained facilities and exceptional customer service is of paramount importance to us, and we are pleased to hear that you have experienced these aspects of our service firsthand.

Best regards,

Charmaine