Better Health Walthamstow Stadium leisure centre is my favourite leisure centre of all time and I've been to some. Anything is possible if you communicate with Eithan or James. They support you to und... もっと見る
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所在地
所在地を変更Chingford Road, E4 8SJ Waltham Forest, GB
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What attracted to this gym was the atmosphere, the people and more importantly the equipment that was available to use. The staff are friendly in general and are approachable when any situations d... もっと見る
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I have been in 3 of their centres, all very dirty, we can not even change our daughters inside because there is no clean space. Also very bad customer service, we are trying to cancel our memberships... もっと見る
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I’d normally give this centre a 5 star review, mainly due to the fabulous staff who work there. I find the staff on the reception area pleasant, friendly, helpful and nothing is too much trouble. I ha... もっと見る
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企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
連絡先
Chingford Road, E4 8SJ, Waltham Forest, 英国
4.3
優良
45件のレビュー
顧客にレビューを依頼しています
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Excellent service from start to finish…
Excellent service from start to finish at Better Walthamstow stadium
2026年5月25日
Better - Gym Walthamstow Stadium からの回答
Hi Malek
Thank you for your review.
We are very pleased to see that you are happy with the service provided by the team at Better Gym Walthamstow Stadium, and we will be sure to pass your feedback on!
Kind Regards
Amir
Better - Gym Walthamstow Stadium からの回答
Hi Hilary,
Thank you for your lovely review!
We're so happy to hear that the team have been so friendly, welcoming and offers clear advice.
It's amazing to hear that you're also having great fun during your visits.
We can't wait to see you again soon!
Warm Regards,
Kaisha
Better - Gym Walthamstow Stadium からの回答
Hi Arben,
Thank you for your lovely review!
We're so happy to hear that you appreciate the cleanliness around our gym space at Better Gym Walthamstow Stadium.
It's also amazing to know that our team are always friendly during your visits.
We hope to see you again soon!
Warm Regards,
Kaisha
Walthamstow Stadium is so friendly &…
Walthamstow Stadium is so friendly & the staff are great nothing is to much trouble
2026年4月28日
Better - Gym Walthamstow Stadium からの回答
Hi Janice,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Better Gym Walthamstow Stadium!
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Azaria
What’s happened to the music?
I’d normally give this centre a 5 star review, mainly due to the fabulous staff who work there. I find the staff on the reception area pleasant, friendly, helpful and nothing is too much trouble. I have been a regular visitor to the centre for well over a year and attend aqua aerobics twice weekly. Both regular aqua instructors, Viktoriia and Siana are great and they work hard to make our routines enjoyable. However, of late, the music which they have used during the class is very uninspiring and it doesn’t allow for the brilliant, individual routines which they prepare for us. This has taken away a lot of the enjoyment of the class. Is this to be a permanent change? I really hope not as the classes are far less enjoyable than they used to be and I am not alone in thinking this. Can you please revert to allowing the instructors to choose their own music for their classes.
2026年3月10日
自発的なレビュー
Better - Gym Walthamstow Stadium からの回答
Hi Sheila,
Thanks for your review.
We are so happy to hear that the staff are so fabulous - we agree!
In reference to the music, we’re aware that there has been some concern and confusion about the changes to music licensing in our fitness classes from this Spring
In late 2025 we became aware that the cost of our current music license that covers all our 250 leisure centres and gyms across the UK would increase significantly. As a charitable social enterprise focused on community benefit, we carefully reviewed our options to ensure we continue to invest our resources responsibly and sustainably.
Following this review, we asked our fitness instructors to transition to PPL pre-cleared, royalty-free music. This approach allows us to manage rising costs while continuing to deliver the high-quality classes you expect.
In practical terms, all instructors are being provided with free access to Power Music; one of the most widely used fitness music platforms. Power Music enables instructors to create their own playlists using professionally recorded studio tracks (not AI-generated), giving them flexibility while ensuring full compliance with licensing requirements.
We hope this provides reassurance and clarity about why we have made this decision, the care we have taken to engage with and support our instructors and our commitment to maintaining your class experience. As we implement these changes we will continue to monitor feedback and engage with staff and customers.
Warm Regards
Hazal
5 Star Gym- Worth every penny
Better Gym- Walthamstow Stadium is a fantastic gym. The staff are friendly, welcoming and genuinely care about their members The classes are my favourite aspect with excellent quality and energy led by fantastic instructors with lots of time options to fit any schedule. I went from never going to the gym in my life to spending most of my time there. Better Gym is a lovely little community that you build with both staff and members
Huge shout out to Eithan who is an outstanding instructor. He’s helped and advised me on a condition and injury and he always goes above and beyond for members. He leads some of the best and most popular classes in the gym and brings incredible support and motivation every time. The membership is 100% worth it
2026年2月2日
自発的なレビュー
Better - Gym Walthamstow Stadium からの回答
Hi,
Thank you so much for your fantastic review!
We’re thrilled to hear how much you’re enjoying the gym, fitness classes, and the community we’ve built here at our Better Gym Walthamstow Stadium.
We're so happy to hear about the positive impact that Eithan has had, especially with the amount of support, guidance, and motivation they've provided.
It’s great to hear that you’ve gone from never going to the gym to spending so much time with us, and that your membership package has been worthwhile.
We can't wait to see you again!
Warm Regards,
Kaisha
Better Health Walthamstow Stadium…
Better Health Walthamstow Stadium leisure centre is my favourite leisure centre of all time and I've been to some. Anything is possible if you communicate with Eithan or James. They support you to understand what can or cannot be done whatever it is and they follow it up. (Unlike other places I could mention). They help you in their fitness classes, your fitness journey, your ideas for fitness classes. Eithan and James are the best which explains why their classes are always full up which is why I plan the week ahead. Debbie ⭐⭐⭐⭐⭐
2026年1月17日
自発的なレビュー
Better - Gym Walthamstow Stadium からの回答
Hi Debbie,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Better Gym Walthamstow Stadium.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
Warm Regards
Hazal
Rating for Better Gym 🏋️♀️
Great place, Great team, Great machines, Great atmosphere and most importantly Efficient for a good workout. Respect to Maryam for being a great team member also. Michael!
2026年1月14日
自発的なレビュー
Better - Gym Walthamstow Stadium からの回答
Hi Olufunmi,
Thanks for your review.
We are so pleased to hear that you are enjoying Gym Walthamstow Stadium!
Warm Regards
Hazal
So glad I joined this gym
So glad I joined this gym! Such lovely staff and community. Staff are knowledgable and genuinely supportive in your gym journey! I’ve had classes with Eithan and he pushes you to your best potential - definitely recommend. Mariam is also so helpful and keeps the place routinely clean xx
2026年1月14日
自発的なレビュー
Better - Gym Walthamstow Stadium からの回答
Hi Anika,
Thanks for your review.
We are so delighted to hear that the staff at Gym Walthamstow Stadium have been so supportive, knowledgable and friendly!
Warm Regards
Hazal
I bought the most expensive membership…
I bought the most expensive membership without any discounts thinking it will allow me to take my daughter to soft play as part of Crèche.
1. The website or app does not specify that the soft play is not included in crèche and that this center does not even have crèche.
2. The gym is always supper busy and the toilets are dirty as if we are in some £20 a month gym!
3. The leg workout machines are all out of balance.
2025年12月16日
Better - Gym Walthamstow Stadium からの回答
Hi Mati
Thank you for your review.
We are sorry to hear that you are not enjoying your experience at Gym Walthamstow Stadium, and we appreciate your feedback.
Each membership we offer includes details about the facilities available with that membership option, which can be reviewed before making a purchase.
We will also forward your feedback regarding the facilities to the General Manager for review, and we hope this will help improve your experience with us.
Kind Regards
Amir
Nice Atmosphere
Nice atmosphere, particularly like the parking facility.
I would have given a 5 star but I noticed in the gym there is no Leg Curl equipment
2025年11月17日
Better - Gym Walthamstow Stadium からの回答
Thank you very much for your feedback, Pauline.
We appreciate that you took your time to share your experience and your thoughts with us.
Kind Regards
Avoid, very dirty
I have been in 3 of their centres, all very dirty, we can not even change our daughters inside because there is no clean space.
Also very bad customer service, we are trying to cancel our memberships for more than 1 month as we cannot figure it out in my account which one is what. We got 3 parking charges although we paid the parking via their app. Worst company I have ever deal with.
2025年11月1日
自発的なレビュー
Better - Gym Walthamstow Stadium からの回答
Hello Carmen,
Thank you for sharing your feedback.
We’re truly sorry to hear about your experience at our centres and the inconvenience caused regarding cleanliness, customer service, membership cancellation, and parking charges. This is not the standard we aim to provide.
We’ve escalated your concerns to our management team for immediate review.
Please email us at [customerservices@gll.org] with your membership details and parking charge references so we can resolve these issues promptly.
Your feedback is invaluable, and we’ll take steps to improve our facilities and processes to ensure a better experience for all customers.
Thank you for bringing this to our attention.
In need of several changes
Staff at gym polite and helpful. Slow to respond to online queries. Membership write ups are misleading. Poor quality equipment. Equipment repairs take far too long.
2025年7月9日
Better - Gym Walthamstow Stadium からの回答
Hi Derek,
Thank you for your feedback.
We're glad to hear that you found our staff polite and helpful—that’s something we take pride in. We sincerely apologise for the delays in responding to online queries and any confusion caused by our membership descriptions. Your comments about equipment quality and repair times are also taken seriously, and we’re actively working to improve these areas. We appreciate your honesty and hope to provide a better experience moving forward.
Thank you for your feedback as this helps us to improve on areas where we may fall short.
Kind regards,
Charmaine
I love this place
I love this place. The sense of community spirit and support from both the staff and the other gym-goers is second to none. Quite literally 'my happy place' :-)
2025年5月9日
Most comfortable gym I’ve ever been to!
I’ve been coming to this gym since it opened in 2019, for me finding a gym where I feel comfortable and has a good vibe and good energy is super important. Everyone that goes to this gym is so easy going and friendly, they just get on with it but also make everyone feel welcoming. The classes are great and the location is super convenient for me, I’ve been coming religiously for 6 years and I’ve gone to many gyms in the past even super high end ones and this has been my favourite :) staff and trainers are lovely and friendly also! Thanks guys :)
2025年5月9日
自発的なレビュー
Better - Gym Walthamstow Stadium からの回答
Hi Andrea,
Thank you so much for your wonderful review!
We're thrilled to hear that you've felt so comfortable and welcomed at Gym Walthamstow over the past six years. It’s great to know that our gym’s vibe and community have been a perfect fit for you. We really appreciate your kind words about the staff, trainers, and classes — it means a lot to us! We're excited to continue being part of your fitness journey.
Thanks again for being such a valued member of our gym family! 😊💪
Kind regards,
Charmaine
Great community gym
Great community gym.
It is not too crowded, everyone is friendly and respectful.
Music could be better but everyone has different taste. You could use AI to put music depending on the age range. I hate capital FM.
2025年5月9日
自発的なレビュー
Better - Gym Walthamstow Stadium からの回答
Hi Mario,
Thank you for your kind words!
We're thrilled to hear that you enjoy the community atmosphere at the Walthamstow Stadium and find the gym friendly and respectful. We understand that music preferences vary, and we appreciate your suggestion! We'll definitely take it into consideration as we continue to improve the experience for everyone.
Thanks again for your feedback, and we look forward to seeing you at the gym soon!
Kind regards,
Charmaine
The gym is one of best in the aria .
The gym is one of best in the aria .
Ola open every morning and welcome you into the gym with a smile.
Love the gym
2025年5月9日
自発的なレビュー
Better - Gym Walthamstow Stadium からの回答
Hi Mr Ibrahim,
Thank you so much for the kind words!
We're thrilled to hear that you love the gym and that Ola's warm welcome makes a positive impact. We always strive to create a great environment for our members, and your feedback means a lot to us. See you at the gym!
Kind regards,
Charmaine
Great gym and facilities
Great gym and facilities. All staff extremely helpful and give guidance when working out, also reasonably priced compared to rival gyms
2025年5月9日
自発的なレビュー
Better - Gym Walthamstow Stadium からの回答
Hi Ryan,
Thanks for your review.
We are so happy to hear that you are enjoying Better Gym Walthamstow Stadium!
Warm Regards
Hazal
Helpful and very accommodating
Helpful and very accommodating
Staff
Facilities are brilliant especially knowing they have a spa and treatments area and sufficient parking is definitely a plus
2025年4月16日
Better - Gym Walthamstow Stadium からの回答
Hi Faz,
Thank you so much for your wonderful feedback!
We're delighted to hear that you've found our staff helpful and accommodating, and that you're enjoying the brilliant facilities.
It's great to know the spa, treatment area, and ample parking have added to your positive experience — those little extras really do make a difference!
We truly appreciate your support and look forward to welcoming you again soon.
Amazing place
Amazing place . Very clean and friendly staff . I joined 2 weeks ago and enjoy going there .
2025年4月10日
Better - Gym Walthamstow Stadium からの回答
Hi Zahira,
Firstly, thank you for choosing Better as your fitness provider! We’re always thrilled to hear that new joiners are having such a positive experience. It’s great to know that our team at the Walthamstow Stadium Centre is creating a friendly and inclusive environment for all our customers.
Thank you for your support, and we look forward to seeing you again very soon!
Kind regards,
Sarah H
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