A warm welcoming atmosphere, flowers and even a tree as you walk through the door. The staff Behind the reception desk are usual quick to respond to the bell on the desk. Lot's of different things to... もっと見る
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所在地
所在地を変更Thames Avenue, SN25 1QQ Haydon Wick, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I have setup an account for my 13 year old daughter to use the Gym. The facilities are great but although paying a joining fee so that my daughter there has been no one on the desk when she went there... もっと見る
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Air conditioning at this time of year would be beneficial. It is not safe for older people to exercise in the heat. I enjoy attending classes but sometimes have to leave early due to the heat.... もっと見る
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The staff at Haydon Centre, Swindon, have been incredibly helpful. When we first signed up and were trying to sort inductions, Rob went out of his way to help us and make us feel welcome - showing us... もっと見る
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企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
連絡先
Thames Avenue, SN25 1QQ, Haydon Wick, 英国
4.0
ほぼ満足
10件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly staff and very helpful
Friendly staff and very helpful. Fitness classes to suit the older generation
2026年8月19日
Better - Haydon Wick Community Leisure Centre からの回答
Hi Jane,
Thank you for your great review!
We're so happy that our team have been so friendly and helpful during your visits.
We also appreciate your feedback about providing a more diverse range of fitness classes, potentially offering senior classes, and we're more than happy to share this with the wider team.
Thank you again for your review!
Warm Regards,
Kaisha
A warm welcoming atmosphere
A warm welcoming atmosphere, flowers and even a tree as you walk through the door. The staff Behind the reception desk are usual quick to respond to the bell on the desk. Lot's of different things to try such as tennis, tai chi, zumba to do. Gym is okay and sports hall is nice and cool during the summer heat.
2026年5月4日
自発的なレビュー
Better - Haydon Wick Community Leisure Centre からの回答
Hi Steve
Thank you for your review.
We are very pleased to see that the team at Haydon Wick Community Leisure Centre are creating a welcoming atmosphere.
It is also great to know that you are enjoying the different fitness classes available, and we hope to see you again soon!
Kind Regards
Amir
Helpful staff members and lots of…
Helpful staff members and lots of equipment in the gym. The gym is always clean and tidy overall great gym
2026年5月21日
自発的なレビュー
Better - Haydon Wick Community Leisure Centre からの回答
Hi Chloe
Thank you for your email.
It is great to know that the team at Haydon Wick Community Leisure Centre has been able to help with your enquiries and keep the facilities in great condition!
We hope you reach your health and fitness goals with us!
Kind Regards
Amir
Nice gym
Lots of improvements to the gym recently, it has everything I need, staff are very helpful
2026年5月12日
自発的なレビュー
Better - Haydon Wick Community Leisure Centre からの回答
Hi Jon
Thanks for your review.
We appreciate you awarding us 5 stars
It is great to hear that you are enjoying the Hayden Wick Community Centre, and we look forward to welcoming you back soon!
Kind regards
Rachel
Facilities OK
I have setup an account for my 13 year old daughter to use the Gym. The facilities are great but although paying a joining fee so that my daughter there has been no one on the desk when she went there and has not been able to book a session.
2026年2月16日
Better - Haydon Wick Community Leisure Centre からの回答
Hi,
Thanks for your review.
We are sorry to hear that there wasn't a staff member available on your last visit.
You are able to book online via the Better UK App or website if you are unable to book at the centre, however, we have forwarded your details to the centre and asked that they contact you directly to book you in.
Warm Regards
Hazal
App needs more work
Everything is all good while training at the Haydon Wick gym, Apart from 1 thing, The app isn't very good, It isn't tracking my workout progress or telling me anything about my workout sessions, I have spoken to staff at the gym and also emailed Better Support team, Even they have no idea why the app isn't working correctly for me. But 1 person said it maybe due to recent changes to the app and said they would look into the issue for me and they'd get back to me ASAP, Still waiting, but it would be nice to be able to track my progress with my gym sessions on the app.
2026年2月12日
Better - Haydon Wick Community Leisure Centre からの回答
Hello Simon,
Thank you for sharing your feedback with us.
We’re very sorry to hear you’ve been having trouble with the app.
We recently updated it to simplify some features and improve user experience. However, if you’re still experiencing issues, I recommend contacting our customer service team directly at customerservice@gll.org, so they can assist you further with this matter.
Kind regards
Save environment to exercise
Air conditioning at this time of year would be beneficial. It is not safe for older people to exercise in the heat. I enjoy attending classes but sometimes have to leave early due to the heat.
2025年8月22日
Better - Haydon Wick Community Leisure Centre からの回答
Hi Cramcaro,
Thank you for your feedback and for being a valued part of our classes.
We completely understand your concerns about the temperature, especially during the warmer months, and the importance of a safe and comfortable environment—particularly for our older participants. Your health and well-being are our top priorities. We're currently reviewing ways to improve air circulation and cooling in the facility and will take your comments into serious consideration as we plan. We appreciate you taking the time to share your experience and hope to continue supporting your fitness journey in a more comfortable setting soon.
Kind regards,
Charmaine
My exI would not recommend this place to anyoneperience at this gym has been…
My experience at this gym has been absolutely terrible. For the money I paid, I endured disrespect, neglect, passive-aggressive behavior, and sarcastic comments. The staff showed no responsibility towards their clients, and on top of that, the gym itself was cold and dirty. Based on my extremely negative experience, I would not recommend this place to anyone.
2024年11月28日
Better - Haydon Wick Community Leisure Centre からの回答
Hi Nadezda,
Thanks for your review.
We are sorry to hear you are unhappy and can see that a member of our team has already escalated your complaint to the centre manager and asked that they investigate and contact you further to discuss your experience.
Warm Regards
Hazal
The staff at Haydon Centre
The staff at Haydon Centre, Swindon, have been incredibly helpful. When we first signed up and were trying to sort inductions, Rob went out of his way to help us and make us feel welcome - showing us around and helping to get an induction booked at a time that worked well for us. On our induction, Travis was friendly and helpful and took care to make sure my 11 and 13 year olds (and I) knew how to use the equipment. All other staff have been pleasant and helpful too.
I’m impressed with the range of equipment, the cleanliness of the facility and the flexibility that the opening times provide. Really pleased with our decision to join!!
2024年10月28日
Better - Haydon Wick Community Leisure Centre からの回答
Hi Sam
Thank you for your review.
We are delighted to see that the staff has made you and your children feel welcome. We hope you can utilize all the information learnt during the induction throughout your time at Better!
We have passed your review on to the centre staff and thank you for choosing Better.
Kind Regards
Amir
Barre Basics
Nadia is such a wonderful teacher, the atmosphere and other participants were just wonderful too. I haven't done Barre for years and it was just as I remembered :). Excellent workout.
2024年5月13日
Better - Haydon Wick Community Leisure Centre からの回答
Good afternoon Michala,
I hope this message finds you well. I wanted to take a moment to sincerely thank you for your recent review.
It brings us immense joy to hear that you are thoroughly enjoying the Barre Fitness Class with Nadia at the Haydon Leisure Centre. Your positive feedback is greatly appreciated and we are delighted to know that you are finding value in our offerings. Thank you for being a part of our community and for sharing your experience with us.
Kind regards,
Charmaine
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