Amazing gym. The staff (especially Chris, the manager) are attentive and super helpful. Not to mention lovely and polite! I would recommend it to anyone with my eyes shut. The car park is extra spacio... もっと見る
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所在地
所在地を変更Silvermere Road, SE6 4QX London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fantastic venue and very helpful staff. We come here every year for an event and we are so impressed every time! Highly recommend the team and venue.
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Always on approachable and on time. Both staff very friendly and helpful Equipment in Gym requires updating Track outside needs resurfacing New Equipment needed
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The Alex Yee centre in Ladywell. I've been a member for over ten years and the centre has been consistently good during that time. The venue has a community feel among members and the staff are hel... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
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Silvermere Road, SE6 4QX, London, 英国
4.2
ほぼ満足
7件のレビュー
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Fantastic venue and very helpful staff
Fantastic venue and very helpful staff.
We come here every year for an event and we are so impressed every time!
Highly recommend the team and venue.
2026年6月4日
自発的なレビュー
Better - Ladywell Arena からの回答
Hi Chloe,
Thank you so much for your kind words and continued support.
We’re absolutely delighted to hear that you enjoy the venue and that our team has consistently made a positive impression on your visits. It means a great deal to us that you choose to return each year, and we truly value your recommendation.
We look forward to welcoming you back again soon.
Warm Regards,
Hazal
Love this leisure centre
Love this leisure centre! It got wonderful run track, great staff! Feel comfortable training there!
2026年6月10日
自発的なレビュー
Better - Ladywell Arena からの回答
Hi Tomas
Thank you for your review.
It’s great to hear you're enjoying the running track and that our team have helped create a welcoming atmosphere!
We can't wait to welcome you back.
Kind Regards
Amir
Amazing gym and fabulous staff all around
Amazing gym. The staff (especially Chris, the manager) are attentive and super helpful. Not to mention lovely and polite! I would recommend it to anyone with my eyes shut. The car park is extra spacious and I never have any trouble finding a spot. Highly recommended 5*
2026年6月15日
自発的なレビュー
Better - Ladywell Arena からの回答
Hi Mag,
Thank you so much for your fantastic review!
We’re delighted to hear you’re enjoying the gym and that our team have made such a positive impression, particularly Chris.
It’s great to know you’re finding the facilities convenient too, and we really appreciate your recommendation.
We hope to see you again soon!
Warm Regards,
Kaisha
The (recently renamed) Alex Yee centre in Ladywell.
The Alex Yee centre in Ladywell.
I've been a member for over ten years and the centre has been consistently good during that time.
The venue has a community feel among members and the staff are helpful and engaging.
For the size of the gym there is a good range of free weights and machines.
2026年6月4日
自発的なレビュー
Better - Ladywell Arena からの回答
Hi Peter,
Thank you for your wonderful review!
We're overjoyed to hear that you've been consistently enjoying our facilities for over 10 years.
We're thrilled that you love the community feel we've created with our members, and that our team have been so helpful and engaging during your visits.
It's great to know that you appreciate our gym space and the facilities we offer in this area.
We can't wait to see you again soon!
Warm Regards,
Kaisha
Coach KAC
Always on approachable and on time.
Both staff very friendly and helpful
Equipment in Gym requires updating
Track outside needs resurfacing
New Equipment needed
2026年2月13日
自発的なレビュー
Better - Ladywell Arena からの回答
Hi Juno
Thank you for your review.
We are very pleased to see that the staff at Ladywell Arena are creating a friendly atmosphere and have been able to provide help when needed!
We also appreciate your feedback regarding the running track and gym equipment, and we will pass this on to the team at the facility to review.
Kind Regards
Amir
Going the extra mile
Krzys, Matthew and Steve are a fantastic, friendly team and really went the extra mile to make sure that a recent event at the Arena, the Run Bike Run Mini organised by British Triathlon, was as good as it could be for our son. For reasons beyond their control other children had signed up to an earlier time, and there weren't any other children taking part at the same time. Krzys, Matthew and Steve ensured the event took place anyway and brought tons of energy and good vibes: Matthew laced up his trainers and joined in the run section, Krzys ran the timings and Steve marked out the lanes. Thanks so much for going the extra mile and making it happen. It meant so much! Ben
2025年8月22日
自発的なレビュー
Better - Ladywell Arena からの回答
Hello Bobby,
Thank you for your fantastic review!
We are so delighted to hear that our Customer Service Team were able to assist you.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the agent who assisted you!
Warm Regards
Aaiasa
The centre and everything about it is…
The centre and everything about it is great. I’ve been using it for 15 years . However recently had to convert my membership to a 60+ and the process was clunky and expensive. I had to pay twice for one month and a set up charge . What a rip off
2024年5月16日
Better - Ladywell Arena からの回答
Hi John,
Thank you for your review.
I can see that you didn't change your membership - you signed up again which is why you were charged twice.
I can also see you were issued with a full refund of the payment you made on the new membership.
Hope that clarifies things.
Warm Regards
Hazal
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