Better - Leatherhead Leisure Centre レビュー 

Better - Leatherhead Leisure Centre からの回答

4日前

Hi Adam,

Thank you for your fantastic feedback.

We're delighted to hear that you're enjoying the facilities at Leatherhead Leisure Centre and have noticed the investment made over the past two years. It's great to know that both the pool and soft play are a hit with your children.

We appreciate your understanding that the gym can become busy at times, and we're pleased that the popularity of the centre reflects the positive experience our customers are having.

Thank you for taking the time to share your experience and for your support.

Warm Regards,

Hazal

Better - Leatherhead Leisure Centre からの回答

2026年10月6日

Hi Rob,

Thank you for your kind reviews!

We're delighted to hear that Dylan was able to respond quickly and assist with your enquiry.

We'll be sure to pass on your kind words!

Warm Regards, 

Kaisha

Better - Leatherhead Leisure Centre からの回答

2026年9月21日

Hi Elena, 

Thank you for your fantastic review!

We are so delighted to hear that you are enjoying Leatherhead Leisure Centre. 

We're pleased to hear that you feel our junior membership offers good value and that you've had positive experiences with both our facilities and team.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

Warm Regards

Azaria

Better - Leatherhead Leisure Centre からの回答

2026年9月17日

Good Afternoon,

Thank you for your review!

We're happy to hear that you appreciate the contactless entry, clean changing facilities, and pool environment.

We're also grateful for your comments about accessing our health suite from the poolside changing village.

We apologise for the inconvenience this has caused, and we're more than happy to share this with our wider team for further review.

Thank you again for raising this with us!

Warm Regards, 

Kaisha

Better - Leatherhead Leisure Centre からの回答

2026年9月16日

Hi Heru,

Thank you for your incredible review!

We're thrilled that you're enjoying the improvements we've made since we began operating our Leatherhead Leisure Centre, particularly the new gym equipment and facilities.

We can't wait to welcome you back again soon!

Warm Regards, 

Kaisha

Better - Leatherhead Leisure Centre からの回答

2026年9月10日

Hi Louise

Thank you for your review. 

We are very happy to see that Julie provided a great swimming lesson, with relevant support and encouragement tailored to your needs. 

We hope you continue to enjoy your lessons and reach the level of skill and confidence you desire!

Kind Regards

Amir

Better - Leatherhead Leisure Centre からの回答

2026年9月9日

Hi Michael,

Thank you very much for your 5-star rating, it is good to see.

On joining, the membership shows pending just until the bank details are confirmed and glad to hear our receptionists put your mind at rest.

Leatherhead may be able to issue you a membership card instead of using your phone if that might help.

We hope you enjoy using the facilities at Leatherhead.

Warm regards,

Shirley

Better - Leatherhead Leisure Centre からの回答

2026年9月3日

Hi Nigel,

Thanks for your review!

We are so pleased to hear that the staff at Leatherhead Leisure Centre have been so friendly and helpful!

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

Warm Regards

Azaria

Better - Leatherhead Leisure Centre からの回答

2026年8月26日

Hi Hugh,

Thank you for your wonderful review!

We're thrilled that you find our Membership prices good value, and that you've continuously felt welcomed during your visits.

We hope to see you again soon!

Warm Regards, 

Kaisha

Better - Leatherhead Leisure Centre からの回答

2026年8月20日

Hi Susan,

Thank you for your wonderful feedback! We're delighted to hear that you find the team at Leatherhead Leisure Centre friendly and helpful.

It's especially great to know that Jiaun always takes the time to chat with you and help create a welcoming atmosphere. We're also pleased to hear that Matt was able to clearly explain your membership options and provide helpful support at reception.

We truly appreciate your five-star review and look forward to welcoming you back again soon.

Warm Regards,

Hazal

Better - Leatherhead Leisure Centre からの回答

2026年8月13日

Hi Mrs A

Thank you for your review. 

We are very pleased to see that the staff at Leatherhead Leisure Centre have been able to help with your enquiries. Please do not hesitate to reach out if you have any further questions!

Kind Regards

Amir

Better - Leatherhead Leisure Centre からの回答

2026年8月6日

Hi Lisa,

Thank you for your wonderful feedback!

We're delighted to hear that you've recently joined Better in Leatherhead and are already so impressed with the centre. It's fantastic to know that you've found the facilities clean, the gym spacious, and that you're excited by the wide range of classes available.

We're thrilled to be part of your fitness journey and look forward to supporting you every step of the way. We wish you every success in achieving your health and fitness goals and hope you continue to enjoy everything the centre has to offer.

Warm Regards,

Hazal

Better - Leatherhead Leisure Centre からの回答

2026年7月15日

Hi Eric,

Thank you for your wonderful review!

We're thrilled that you're loving the continuous improvements we've made to our centre.

We also can't wait to welcome you back again soon!

Warm Regards,  

Kaisha

Better - Leatherhead Leisure Centre からの回答

2026年7月9日

Hi Elisabete

Thank you for your review. 

It is great to see that you are enjoying the gym and fitness classes at Leatherhead Leisure Centre, and we appreciate your feedback regarding the Tai Chi classes. 

We will be sure to pass this on. 

Kind Regards

Amir

Better - Leatherhead Leisure Centre からの回答

2026年7月8日

Hi Jonathan 

Thank you for your review. 

We are very pleased to hear you’re enjoying the pool and gym and that you feel your membership offers great value,  

We look forward to seeing you again soon!

Kind Regards

Amir

Better - Leatherhead Leisure Centre からの回答

2026年6月24日

Hi Aimee,

Thank you for your feedback. We’re really pleased to hear you enjoy swimming with us, but we’re very sorry to hear about the condition of the toilets in the ladies’ pool area.

This is not the standard of cleanliness we expect, and we understand how frustrating and unpleasant this must be. Your comments regarding blocked toilets, lack of supplies, and overall cleanliness are very concerning and will be shared with the centre management team so this can be addressed as a priority.

Thank you for bringing this to our attention.

Warm regards,

Hazal

Better - Leatherhead Leisure Centre からの回答

2026年5月14日

Hi Mrs O,

Thanks for your review.

We are so pleased to hear that the staff at Leatherhead Leisure Centre are so great - we agree!

Warm Regards

Hazal

Better - Leatherhead Leisure Centre からの回答

2026年4月22日

Hi William, 

Thank you for your lovely review!

We are so delighted to hear that you are enjoying Leatherhead Leisure Centre!

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

We have also passed on your comments to the centre!

Warm Regards

Azaria

Better - Leatherhead Leisure Centre からの回答

2026年4月22日

Hi Jane,

Thank you so much for your wonderful feedback!

We're really happy to hear you're enjoying the classes, instructors, and facilities. 

It's great to know everything is working well for you and that you find the space comfortable and accessible.

We truly appreciate your support and look forward to welcoming you back soon!

Warm regards,

Azaria

Better - Leatherhead Leisure Centre からの回答

2026年4月17日

Hi Fiona,

Thanks for your review.

We are so pleased to hear that you are enjoying your time at our Leatherhead Leisure Centre!

Look forward to seeing you again

Warm Regards

Tom