Facilities are very good First impression of the Coaches is really good too
企業が回答しました
所在地
所在地を変更61 Meridian Way, N9 0AR London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It would nice if Better Gyms had equivalent equipment as the Aspire Leisure Centre, Wood Lane, HA7 4AP for disabled users. I have had sessions at Aspire Leisure Centre gym and it is so much easier to... もっと見る
企業が回答しました
1. The equipment is strewn all over the place 2. The starting blocks pedals are all worn and need replacing 3. Someone had hurdles over 4 of the lanes upstairs rendering the chance of doing a time... もっと見る
企業が回答しました
The activities was amazing keeping the kids interested in the sport they have chosen I pray this continues.
企業が回答しました
企業情報
当該企業による記述
Lee Valley Athletics Centre is operated by Better, a charitable social enterprise, working in partnership with Lee Valley Regional Park Authority. Lee Valley Athletics Centre offers top-tier gym and athletics facilities for all abilities. With a general fitness gym, strength and conditioning gym, and fitness studios, plus world-class indoor and outdoor tracks, it’s perfect for beginners and elite athletes alike.
連絡先
61 Meridian Way, N9 0AR, London, 英国
4.0
ほぼ満足
10件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Facilities are very good
Facilities are very good
First impression of the Coaches is really good too
2026年4月20日
Better - Lee Valley Athletics Centre からの回答
Hi Victor,
Thank you for your review!
We are so delighted to hear that you are enjoying Lee Valley Athletics Centre!
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Azaria
Better - Lee Valley Athletics Centre からの回答
Hi Frances
Thank you for your review.
We are very pleased to see that the coaches at the Lee Valley Athletics Centre are providing great lessons.
We hope you continue to enjoy your experience with Better.
Kind Regards
Amir
Great equipment and facilities
Great equipment and facilities. Helpful staff and a spacious environment
2025年8月20日
Better - Lee Valley Athletics Centre からの回答
Hi Sajit
Thank you for your review.
We are very pleased to see you are having a great experience at the Lee Valley Athletics Centre and that the staff have been able to assist with any enquiries you may have had.
We hope you continue to enjoy your experience with us, and thank you for choosing Better.
Kind Regards
Amir
Gym Equipment for Disabled
It would nice if Better Gyms had equivalent equipment as the Aspire Leisure Centre, Wood Lane, HA7 4AP for disabled users. I have had sessions at Aspire Leisure Centre gym and it is so much easier to use the equipment. Lea Valley Leisure Centre gym where I go the equipment is the same but slightly different.
2025年5月15日
Better - Lee Valley Athletics Centre からの回答
Hi Nicky,
Thank you for your feedback.
We really appreciate you taking the time to share your experience and highlight the differences in accessibility between our facilities. We're glad to hear that the equipment at an alternative leisure centre has worked well for you, and we understand how important it is to have accessible and user-friendly equipment for all our members.
We'll share your comments with our team and look into how we can better align our equipment and facilities at Lea Valley Leisure Centre—and across Better Gyms more broadly—with the high standards you’ve experienced elsewhere. Ensuring inclusivity and ease of use is a priority for us, and your input helps us move closer to that goal.
If you're open to it, we'd love to hear more about your specific needs or suggestions. Please feel free to speak with a member of staff or reach out to us directly.
Thanks again for your valuable feedback.
Kind regards,
Charmaine
Downstairs gym could do with painting
Downstairs gym could do with painting, some of the older weight discs are quite grubby, the music in the gym sometimes doesn't work, and - you shouldn't need me to tell you this - almost none of the lockers are operational.
2025年4月23日
Better - Lee Valley Athletics Centre からの回答
Hi,
Thank you for taking the time to share your feedback.
We appreciate your honesty and are sorry to hear about the issues you've experienced at the Lee Valley Athletics Centre. We're currently reviewing the condition of the downstairs gym and will look into repainting and deep cleaning the equipment, including the older weight discs. We’re also aware of the ongoing locker issues and are actively working on a solution to get them fully operational as soon as possible. As for the music system, we'll be checking it more regularly to ensure it's consistently working. Your input is incredibly helpful, and we’re committed to improving your experience.
Thank you for your patience and support.
Kind regards,
Charmaine
The staff are nice and friendly
The staff are nice and friendly. The gym is very quiet here, which is a good thing really. Not like other gyms where there’s not enough equipment for the users.
But, the gym just looks like it’s in need of a good clean. Some of the equipment is quite dusty - the ones I’ve used, anyway. The floor is need of a good vacuum and there are cobwebs with those long-legged spiders in the corners. The toilets do not smell very nice, either. I have been here 3 times now and it’s been the same each time.
Why am I still going there? Because it’s the closest one and it’s quiet. Although, that is subject to change.
2024年8月2日
Better - Lee Valley Athletics Centre からの回答
Hi Sheree,
Thank you for your review.
We are glad to hear you are enjoying the centre but sad to hear that it hasn't been as clean as it could be.
We have passed on your feedback to the managers of the centre so they can improve for the future.
Warm Regards
Hazal
Messy Lee Valley
1. The equipment is strewn all over the place
2. The starting blocks pedals are all worn and need replacing
3. Someone had hurdles over 4 of the lanes upstairs rendering the chance of doing a timed 100m impossible.
4. Pop music was playing.... more like a leisure centre than an athletics centre.
5. Not sure why I bought a membership as you can walk in for free.
2023年12月18日
Better - Lee Valley Athletics Centre からの回答
Hi
Thank you for taking the time to leave our Centre a review
We are sorry to hear about your recent experience.
Your feedback has been escalated to the General Manager
I hope this will help
Regards
Amir
Great selection of equipment
Great selection of equipment. 2 large gyms and always free equipment to use.
2023年10月30日
Better - Lee Valley Athletics Centre からの回答
Good Afternoon
Thank you for leaving our centre a review.
We are very pleased to see you enjoying your time there.
We hope you continue to make the most of our gym equipment!
Kind Regards
Amir
Track was unavailable. Money taken and not refunded.
I booked and paid £10 in advance for an athletics session on the better app a few days ahead of my session. Got an email confirmation of my outdoor/indoor athletics booking so I was confident. When I arrived to train at the centre, a competition was taking place on the outdoor track so it was fully off limits. I offered to do some indoor throwing training instead but was informed by the centre staff that the indoor throwing area was being used as the ‘call up’ room for the athletes, which indeed it was. The staff thus said I could not train that day. Weeks ago I emailed Lee Valley/Better email addresses and I was told 10 days ago that ‘Your complaint has been forwarded to the centre manager who will hopefully get back to you soon.’ I have heard nothing since. Lack of communication before the session to tell me the facilities would be mostly off limits and lack of communication afterwards when dealing with my complaint.
2023年8月13日
自発的なレビュー
Better - Lee Valley Athletics Centre からの回答
Good Afternoon Sarah,
Thank you for your review.
I am very sorry to hear that your Athletic session was cancelled due a competition taking place at the centre. I am also very sorry to hear that you are yet to be refunded for the cancelled session. Are you please able to fill out the attached request so I can try to assist you further with this?
Kind regards,
Charmaine
The activities was amazing keeping the…
The activities was amazing keeping the kids interested in the sport they have chosen I pray this continues.
2023年9月8日
Better - Lee Valley Athletics Centre からの回答
Hi June
We are very happy to see the activities are being enjoyed by your kids.
Our Centres have a lot of different activities all year round, these should keep everyone interested and active!
Thank you for taking the time to leave a review, it is much appreciated.
Regards
Amir
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。