The new equipment that has been installed is wonderful and very needed. Staff as always are friendly and very engaged
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所在地
所在地を変更Conwy Close, RG30 4BZ Reading, GB
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レビュアーのコメントを見てみましょう
I am new to Better but my favourite classes are step aerobics with Sue. She have a lot positive energy that even when is hard and lots of steps are still new for me I still want to do the class. Thank... もっと見る
企業が回答しました
Affordable and all you need. Really lovely, friendly and helpful staff. Also the instructors super encouraging and fun. The pool and changing rooms are regularly cleaned and in very good condition. So... もっと見る
企業が回答しました
Everyone is friendly and inviting. Classes are very enjoyable with a selection of choices. A huge shout out to Jackie at the Meadway, in a very short time I have found amazing results, not only in wei... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
連絡先
Conwy Close, RG30 4BZ, Reading, 英国
3.9
ほぼ満足
38件のレビュー
顧客にレビューを依頼しています
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New equiptment
The new equipment that has been installed is wonderful and very needed.
Staff as always are friendly and very engaged
2026年8月3日
自発的なレビュー
Better - Meadway Sports Centre からの回答
Hi Rob,
Thank you for your wonderful review!
We're delighted to hear that you're enjoying the new equipment and that it has made a positive difference to your visits.
It's also great to know that our staff have been so friendly and engaged during your conversations.
We'll be sure to share your kind comments.
Thank you again for your lovely review!
Warm Regards,
Kaisha
Better - Meadway Sports Centre からの回答
Hi Jayne
Thank you for your review.
We are very pleased to see that you are enjoying the facilities at Meadway Sports Centre, and we hope you reach your health and fitness goals with us!
Kind Regards
Amir
Classe are always full so you cannot…
Classe are always full so you cannot fully take advantage of your membership
2026年7月8日
Better - Meadway Sports Centre からの回答
Hi Miss Berksi,
Thank you for your review!
We're sorry to hear that you've had issues booking our popular classes, which you feel is making it difficult to fully benefit from your membership.
We appreciate your comments regarding this and will be sharing them with the relevant team for further review.
Thank you again for your review!
Warm Regards,
Kaisha
The manager at better meadway Reading…
The manager at better meadway Reading was not going to allow me into aqua aerobics because I was 1minute after the 10mins extra allowed as I had to come from work and the weather was mega hot he was quite rude to me concerning the 1minute that I was late
2026年6月25日
自発的なレビュー
Better - Meadway Sports Centre からの回答
Hi April,
Thank you for your feedback.
We’re very sorry to hear about your experience, and we completely understand how frustrating it must have been, especially given the circumstances of coming straight from work in very hot weather. We also appreciate that being just a minute late can feel particularly disappointing.
While we do have policies in place around session timings to ensure fairness and safety for all participants, we expect these to be communicated in a respectful and understanding manner at all times. We’re sorry if this was not your experience.
Your feedback regarding how this situation was handled will be shared with the management team for review.
Warm Regards,
Hazal
Exceptional swimming teachers
I can't speak highly enough of the incredible teaching staff at Meadway. Katie, Linda, and Ludek stand out for their exceptional talent and precision in their teaching methods. They possess a remarkable ability to connect with the children, demonstrating immense patience and dedication that truly brings out the best in each student.
As a parent of 3 children who are fortunate to be taught by them, I have witnessed first hand the joy they experience in their lessons. Each child has not only developed confidence and safety in the water but has also achieved outstanding technique. It's truly rewarding to see the significant progress they make under the guidance of these wonderful instructors.
I am deeply grateful to Katie, Linda, and Ludek for their hard work and commitment. Their passion for teaching deserves the highest praise! As a teacher myself, I often take students to swimming lessons, and I can confidently say that these 3 are truly exceptional!
2026年6月2日
Better - Meadway Sports Centre からの回答
Hi Joanna,
Thank you so much for your wonderful review!
It's brilliant to hear that Katie, Linda, and Ludek have made such a positive impression - we'll make sure they know how much their dedication means to our members. The teaching team at Meadway work incredibly hard to make every lesson safe, enjoyable, and rewarding, and it's great to know that's coming through.
We hope to see you back at Meadway soon!
Warm Regards,
Abdus
Helpful staff
Helpful staff, quick response on request for change of activity centre and time.
2026年5月7日
Better - Meadway Sports Centre からの回答
Hi Alex
Thank you very much for your positive feedback regarding Meadway Sports Centre.
We are pleased to learn that the team has been supportive and addressed your request promptly.
We trust you will continue to have enjoyable visits.
Kind regards
Rachel
Perfect Kelly and the others help my…
Perfect Kelly and the others help my son with all his needs. Well done keep it up
2026年4月10日
Better - Meadway Sports Centre からの回答
Hi Kevin
Thank you for your review.
We are very pleased to see that Kelly has been able to support your son during his time at Meadway Sports Centre, and we hope this continues!
Kind Regards
Amir
I used the Meadway leisure centre in…
I used the Meadway leisure centre in Reading but have now cancelled my membership. In the 18 months I was using it, I experienced very young children (as young as 5) being left to play alone on the gym equipment. The pool was more often than not, very cold 🥶, the changing rooms every time was dirty and the toilet disgusting. There was only one decent aqua aerobics teacher who got heavily booked up. One of the others thought it was fun to dive in with the customers during lessons, so very unprofessional. The app was in my opinion worse than trying to get an appointment at the doctors. Spoke to management at centre and also head office frequently, no one was interested in the slightest. No-one every asked me why i cancelled, which says it all.
2025年4月4日
自発的なレビュー
Better - Meadway Sports Centre からの回答
We are sorry to hear you left Sammy.
We would like to thank you for sharing your experience with us anyway, as it will help us improve.
We hope you might consider giving us another chance in the future.
Kind Regards
Friendly pool
Friendly and helpful staff. Always greeted with a smile. Clean changing rooms. Tumble dryer for costume. Hair dryers. Well arranged pool and efficient and friendly poolside staff.
2025年10月22日
Better - Meadway Sports Centre からの回答
Hi Customer
Thank you for your review.
We are very pleased to see that you are enjoying the facilities at Meadway Sports Centre and find our team friendly and helpful!
We will pass your feedback on, and we hope to see you soon.
Kind Regards
Amir
Step aerobics
I am new to Better but my favourite classes are step aerobics with Sue. She have a lot positive energy that even when is hard and lots of steps are still new for me I still want to do the class. Thank you Sue for the positivity, your enthusiasm and energy you put into this class.:)
2025年10月7日
Better - Meadway Sports Centre からの回答
Hi Aneta,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying classes at Meadway Sports Centre.
We have also passed on your comments to the centre!
Warm Regards
Hazal
even thought i liked the atmosphere
even thought i liked the atmosphere. but the pilates experience was not what i hoped.
2025年6月25日
Better - Meadway Sports Centre からの回答
Hi Hanady
Thank you for your review.
It is great to see you like the atmosphere at the Meadway Sports Centre, and we are sorry to see you did not have the best experience in the Pilates class.
We hope you take advantage of the other facilities offered and participate in the various fitness classes available.
Kind Regards
Amir
Friendly team
2025年6月2日
Better - Meadway Sports Centre からの回答
Hi Jose,
Thank you for your kind words!
We’re glad you had a great experience with our team. Looking forward to serving you again!
Kind regards,
Charmaine
After a not so good experience at one…
After a not so good experience at one of your health centres we went to Meadway Sports Centre in Reading who were so helpful knowledgeable & made us feel so welcome too, along with information on how to change our home centre, which again was smooth & easy to do so thanks to Luke at Meadway for all his help
2025年5月18日
Better - Meadway Sports Centre からの回答
Hi Ms Heagren,
Thank you so much for sharing your experience!
We're sorry to hear that your initial visit wasn’t ideal, but we're delighted that Luke and the team at Meadway Sports Centre provided you with such helpful and welcoming support. It’s great to know that the process of changing your home centre was smooth and easy. We’ll be sure to pass on your kind words to Luke. If there’s anything else we can do to assist you, please don’t hesitate to reach out!
Kind regards,
Charmaine
Very well managed Meadway Sports…
Very well managed Meadway Sports centre. A lot of classes to choose from.
I dont miss to be there everyday doing something new to keep myself fit.
2025年5月20日
Better - Meadway Sports Centre からの回答
Hi Sangita,
Thank you so much for your kind words!
We are very happy to hear you're enjoying the variety of classes and making the most of your time at Meadway Sports Centre. It's great to know we're helping you stay active and motivated every day. We look forward to seeing you again soon—keep up the great work!
Kind regards,
Charmaine
World needs more Leons!!
Went swimming with my daughter on Friday evening for the first time. Pool was quite busy with a few rowdy teenage lads attempting to spoil everyone's enjoyment but they were stopped by Leon numerous times who was very attentive and made sure my daughter was ok when she was almost kicked in the face by one of the lads. He was mopping the floor when we left and again was super friendly and told us to have a lovely evening. He is a credit to the sports centre keep up the great work Leon!
2025年5月9日
自発的なレビュー
Better - Meadway Sports Centre からの回答
Hi Lisa,
Thank you so much for taking the time to leave this thoughtful review!
We’re thrilled to hear that Leon made such a positive impact on your visit to the Meadway Sports Centre. His attentiveness and friendly nature truly reflect the high standards we aim for at the sports centre. We’ll be sure to pass along your kind words to Leon—he'll be so pleased! We're grateful for your feedback and look forward to welcoming you and your daughter back again soon.
Kind regards,
Charmaine
Dilapidated and dangerous
I've been an on off member here for 12 years. It's the same tired equipment. For the price it's a disgrace and dangerous. A large portion of the kit is damaged or missing pieces. As I write this the smith machine is covered in tape, a bench has been removed as a bolt fell out and the other is on its way out.
It needs investment to justify the cost and to avoid someone getting hurt.
2025年5月3日
自発的なレビュー
Better - Meadway Sports Centre からの回答
Hi Ashley,
Thanks for your review.
We are sorry to hear you are unhappy with the facilities at Meadway and have passed on your feedback so they can improve for the future.
Warm Regards
Hazal
A little frustrating at changeover time
The kids had a great time. The staff were helpful and it was great to have things set up in advance. The only frustration was that we had to wait for the previous party to leave the hall so we could start our party. They were late in leaving which meant our guests had arrived and we all had to awkwardly wait to get into the hall. The staff did not seem to be on hand at this point, coordinating this change over which we felt they could have done to ensure people kept to time. We also felt maybe there should be a 5-10 minute buffer between parties so that this lag did not happen for others.
2025年4月12日
自発的なレビュー
Better - Meadway Sports Centre からの回答
Hi Sarah,
Thank you for taking the time to share your feedback. First and foremost, we’d like to thank you for choosing us to celebrate such an important occasion — we’re so pleased to hear that the children had a great time.
Our team is always looking for ways to improve our services, so we truly appreciate your comments regarding the time between party sessions. We’ll be reviewing this internally to see if it’s possible to add a buffer between bookings to enhance the overall experience.
Thank you again for your valuable feedback, and we thank you for your support.
Kind regards,
Sarah H
We had a great party
We had a great party. The staff were very helpful and couldn't have done more to help us on the day. The birthday boy had 'the best time' (his words not mine).
2025年4月5日
自発的なレビュー
Better - Meadway Sports Centre からの回答
Hi Mrs Textor
Thank you for your review.
We are very pleased to see that the birthday party was enjoyed by all, and the birthday boy had the best time!
It is also great to hear the staff at the Meadway Sports Centre have been able to help and we hope to see you soon!
Kind Regards
Amir
Friendly and supportive staff.
I joined recently. I chose Meadway because I wanted to be able to swim as part of my rehab after surgery. The staff are always friendly and helpful, special shout out to Michael who did my induction and then worked out a plan for me to help get strength and muscle mass back in my knee. His energy was good and he explained it all clearly. I now feel confident in the gym that I’m using the machines properly and I’m actually enjoying it! I haven’t managed a class yet but I plan to book one very soon. Great little centre with everything I need.
2025年4月1日
自発的なレビュー
Better - Meadway Sports Centre からの回答
Hi M Barry,
Thank you so much for sharing your experience with us!
We're thrilled to hear that Meadway has been a great fit for your rehab journey and that our staff, especially Michael, have been helpful in getting you back on track. It’s wonderful to know you're feeling confident using the gym equipment and even enjoying your workouts! We can’t wait to see you in a class soon, and if you need any assistance with that or anything else, just let us know. Thanks again for choosing us, and we're here to support you every step of the way!
Warm regards,
Charmaine
Good Experience at Meadway
The centre as a whole is a clean and welcoming environment. Good range of facilities available such as the gym and the swimming pool. Staff are also friendly too.
2025年3月9日
Better - Meadway Sports Centre からの回答
Hi Josh,
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience at our centre. It's great to know that you enjoyed our facilities and found the environment welcoming. We really appreciate your feedback and look forward to welcoming you back soon!
Warm regards,
Charmaine
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