Very good reception team at morden leisure centre not only for my kids who are learning to swim but also for my clients (disabled) who have genuinely inclusive experience. Harley at reception is excep... もっと見る
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所在地
所在地を変更London Rd, SM4 5HE Morden, GB
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Easy to set up swimming lessons. Swim leader was very friendly and welcoming. The swim teacher took time with our daughter to see what level of water confidence she was at.
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Women's changing room is very dirty, wet floor, lots of hair on the floor, very old style and dirty lockers and no hangers in the lockers. You need to dump your cloths down on the lockers! I've heard... もっと見る
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The company Better at Morden leisure are a friendly bunch of people. Nothing is too much always there to help you enjoy your gym experience. Changing rooms are an ongoing need of a deep clean and one... もっと見る
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企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
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London Rd, SM4 5HE, Morden, 英国
4.1
ほぼ満足
86件のレビュー
顧客にレビューを依頼しています
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Crowded pool
The over60s swim is over subscribed. The pool is very crowded . I enjoy seeing regular swimmers there and the staff are very helpful . We just need more over 60s sessions.
2025年8月5日
Better - Morden Leisure Centre からの回答
Hi Kathleen
Thank you for your review.
We are very pleased to see you are enjoying the Over 60's swim sessions and appreciate your feedback.
We will pass your feedback on to the General Manager at the Morden Leisure Centre to review, and hope you enjoy the other swim sessions available.
Kind Regards
Amir
Better - Morden Leisure Centre からの回答
Hi Beatrice,
Thanks for your review.
We are so pleased to hear that the teacher at Morden Leisure Centre is amazing!
Warm Regards
Hazal
Friendly team at Morden leisure
The company Better at Morden leisure are a friendly bunch of people. Nothing is too much always there to help you enjoy your gym experience. Changing rooms are an ongoing need of a deep clean and one shower has been out for repair for months. Fitness instructors for aqua are the best. Great work outs to music. Lovely friendly coffee bar to share experiences with friends after your exercise.
2025年7月29日
Better - Morden Leisure Centre からの回答
Hello Derek,
Thank you very much for your comments and Feedback.
We will pass on the issues raised to the centre.
Kind Regards.
Better gym morden
Plenty of gym equipment, clean, friendly staff, swimming pool good, changing rooms clean and shower’s, and class choice’s, good.
2025年7月14日
Better - Morden Leisure Centre からの回答
Hi Alan
Thank you for your review.
We are really glad to hear you're enjoying the gym equipment, pool, classes, and that our team and facilities are meeting your expectations.
We hope this continues, and thank you for choosing Better.
Kind Regards
Amir
Back to fitness
Eventually I was able to arrange renewal of a membership, now as a ‘Senior’
2025年7月9日
Better - Morden Leisure Centre からの回答
Good Evening Vincent,
Thank you for your feedback!
We're glad to hear that you were able to successfully renew your membership under the Senior category. If you have any suggestions on how we can make the renewal process smoother, we’d love to hear them. We appreciate your continued support and look forward to seeing you again soon!
Kind regards,
Charmaine
Better - Morden Leisure Centre からの回答
Hello Mrs Smith,
We greatly appreciate your kind feedback! It brings us joy to know that you found our service valuable and had a wonderful experience with our team at the Morden Leisure Centre. Your support means a lot to us, and we eagerly anticipate the opportunity to assist you again in the near future!
Kind regards,
Charmaine
Swimming Lessons
I attended swimming lessons for the first time with my twin daughters. They were really nervous and the swimming teacher and manager of the swimming school could not have been kinder. They both went out of their way to make my children feel comfortable and I am really grateful for their genuine kindness. I would recommend Morden swimming lessons to everyone after this experience. I really can’t praise them enough!
2025年3月31日
Better - Morden Leisure Centre からの回答
Hi Poppy,
Thank you so much for your kind words!
We're thrilled to hear that your first experience with us was such a positive one. It's wonderful to know that our swimming teacher and manager were able to help your daughters feel comfortable and supported. We always aim to create a welcoming environment for everyone, especially when it’s their first time. Your recommendation means the world to us, and we can’t wait to see your daughters continue their swimming journey with us.
Thank you again for sharing your experience!
Warm regards,
Charmaine
Better - Morden Leisure Centre からの回答
Hi Annabel,
Thank you so much for your kind words!
We're thrilled to hear that you enjoyed the facility, our team, the classes, and the views from the gym. We always strive to provide the best experience for our members, and your feedback truly means a lot to us.
We look forward to seeing you again soon at the Morden Leisure Centre.
Kind regards,
Charmaine
Very clean facilities
The whole centre in particular the changing facilities are all kept very clean, and the staff are all very cheerful and helpful.
2025年3月26日
Better - Morden Leisure Centre からの回答
Hi Steven,
Thank you so much for your kind feedback!
We are very happy to hear that you appreciate the cleanliness of the Morden Leisure Centre and the friendly, helpful nature of our staff. We'll be sure to pass on your compliments to the team!
We look forward to welcoming you back soon!
Kind regards,
Charmaine
Morden Better
It's lovely!
Only really really shame that Morden Better doesn't have sauna. Would be lovely to have a small one at least.
Also - swimming lanes. Maybe would be nice if staff could control the lanes, as sometimes people who more improved swims together at the slow lane.
:)
2025年3月11日
Better - Morden Leisure Centre からの回答
Hi Dovile,
Thank you so much for your feedback! We're really glad to hear you enjoyed your experience.
We completely understand your point about the sauna, and we’ll definitely take that into consideration for future improvements. As for the swimming lanes, we appreciate your suggestion, and we'll look into how we can better manage them to ensure everyone has a great experience based on their swimming abilities.
Thanks again for sharing your thoughts, and we hope to welcome you back soon!
Warm regards,
Charmaine
Showers are not designed for tall…
Showers are not designed for tall people they are not very high . Plus if you’re only going to have one leg extension machine at least make sure it’s working . Larger area for stretching would be good . On the whole very clean .
2025年3月3日
Better - Morden Leisure Centre からの回答
Hi Mr Turner,
Thank you for your feedback!
We appreciate you taking the time to share your thoughts. We're sorry to hear that the shower height wasn't ideal for you and that the leg extension machine wasn't working properly. We’ll look into that and make sure it gets addressed. Your suggestion for a larger stretching area is also noted, and we'll consider it as we continue to improve our facilities. We're glad to hear you found the space clean, and we’ll strive to make your experience even better next time.
Thanks again for your input!
Warm regards,
Charmaine
Decent Little Gym
Pretty good gym, very welcoming and lots of machines available. Weightlifting area is the main attraction and nearly always full but a good little range for basic needs. Staff are friendly, needs to be someone on the walk in counter at all times and you do have to wait a bit to be seen or speak to someone about an enquiry. Changing rooms are a little more disappointing but have basics again; lockers, showers, one hair dryer that works, toilets etc. toilets could be more hygienic but fine other wise. Studio room is lovely, strobe lights and 4 surround sound speakers, brilliant for classes. Swimming is always booked out for kids lessons so hard to get a slot. Would be nice if there was a sauna in the gym changing rooms or even swimming room, feels like would be a good touch especially after a long gym session. Opening and closing times should be a little more expandable but other wise pretty good. Memberships price I think is a little over priced just because you don't get that many services but fairly priced as you do get free classes and help from the PT there
2025年2月19日
Better - Morden Leisure Centre からの回答
Hi Willow,
Thank you for taking the time to leave such a detailed review!
We’re glad to hear you enjoy the welcoming atmosphere, the variety of machines, and the weightlifting area. We appreciate your feedback on areas where we can improve.
We will definitely take your comments about having someone at the walk-in counter at all times into consideration, as well as the need for cleaner toilets and perhaps expanding opening hours. We’re also happy to hear you enjoy the studio room for classes — it’s great that the strobe lights and surround sound enhance your experience!
We understand the challenges with the swimming slots and the desire for more amenities like a sauna. Those are great suggestions, and we’ll consider them for future improvements. As for the membership pricing, we aim to provide great value with our free classes and personal training support, but we’re always looking for ways to offer more.
Thank you again for sharing your thoughts — we truly value your feedback and will work to make your next experience even better!
Kind regards,
Charmaine
Nice & clean
2025年2月28日
Better - Morden Leisure Centre からの回答
Hi B. Sanker,
Thank you so much for your kind words!
We are delighted to hear that you found everything to be nice and clean during your stay. Ensuring our guests have a pleasant experience is our top priority, and your feedback truly motivates our team. We look forward to the opportunity to welcome you back soon for another enjoyable visit!
Best regards,
Charmaine
Friendly and helpful staff.
Friendly and helpful staff.
Well informed.
Bright and well-equipped gym.
2025年2月21日
Better - Morden Leisure Centre からの回答
Hi Michael,
Thank you so much for your kind words!
We’re absolutely delighted to hear that you had such a positive experience with our staff. Our team takes great pride in being both friendly and knowledgeable, and it’s wonderful to know that this made a difference during your visit.
We’re also thrilled to hear that you enjoyed our bright and well-equipped gym. We strive to provide a welcoming and motivating environment for all our guests, and it’s gratifying to know that you found it to your liking.
We truly appreciate your feedback and hope to see you again in the near future! If there’s anything specific you’d like to share about your visit or any suggestions for improvement, please feel free to reach out.
Best regards,
Charmaine
Great gym and really friendly staff
Great gym and really friendly staff. The swimming pool is perfect for me and my family too.
2025年1月30日
自発的なレビュー
Better - Morden Leisure Centre からの回答
Good Morning Gio,
Thank you for sharing your feedback.
We are pleased to know that you are having a great experience at the Gym at the Morden Leisure Centre. It’s wonderful to hear that our staff have been welcoming and attentive during your visits. We are also excited to learn that you and your family are enjoying the pool. We encourage you to explore the other fantastic activities we offer at the Morden Leisure Centre.
Thank you once again for your kind words, and we look forward to seeing you at the centre soon.
Kind regards,
Charmaine
Better - Morden Leisure Centre からの回答
Good Evening Claudia,
Thank you for your review.
We are thrilled to hear that you are finding pleasure in our Fitness Classes at the Morden Leisure Centre. We take pride in the quality of our instructors and their ability to foster an enjoyable and supportive learning environment.
We strive to create a welcoming atmosphere for all our members, and your feedback reinforces our commitment to providing excellent service.
Thank you once again for your thoughtful comments. We look forward to seeing you at the centre soon!
Best regards,
Charmaine
Great gym and facilities in Morden.
Great gym and facilities in Morden.
Staff were very kind and offered me a token for the locker when I forgot to bring a coin
Clean facilities and abundance of gym equipment
2025年1月21日
Better - Morden Leisure Centre からの回答
Good Evening Rory,
Thank you for taking the time to share your review with us.
We are thrilled to hear that you are having a positive experience with the gym facilities at the Morden Leisure Centre. Our team works hard to maintain a welcoming and well-equipped environment, and it’s rewarding to know that our efforts have made a difference in your visits.
Additionally, we’re delighted to hear that our staff was able to assist you when you forgot your coin for the locker. Providing excellent customer service is a top priority for us, and it’s wonderful to know that our team was accommodating and helpful during that moment.
If you have any further feedback or suggestions on how we can enhance your experience even more, please feel free to reach out.
Best regards,
Charmaine
Helpful staffs
2025年1月4日
Better - Morden Leisure Centre からの回答
Good Afternoon Gurung,
I hope this message finds you well.
I wanted to take a moment to sincerely thank you for your thoughtful review. It's wonderful to hear that our staff at the Morden Leisure Centre consistently meet your expectations with their helpfulness and professionalism. We take great pride in delivering excellent service, and it’s rewarding to know that our efforts are making a positive impression on our valued patrons like you.
If there are any specific experiences or suggestions you would like to share, please feel free to do so. Your insights are invaluable as we strive to enhance our services further.
Thank you once again for your kind words!
Best regards,
Charmaine
I had a full hour induction session…
I had a full hour induction session with Mr. George from Better Gym at Morden Leisure Centre. He was a fantastic trainer who guided me through my fitness goals, frequency of visits, and created a personalized workout plan based on my preferences and comfort level. He is truly a skilled professional trainer.
2024年11月11日
Better - Morden Leisure Centre からの回答
Hi Shilpa,
Thanks for your review.
We are so pleased to hear you had a great induction at Morden and hope you enjoy working out with us!
Warm Regards
Hazal
Better - Morden Leisure Centre からの回答
Hi Santiago,
Thanks for your review.
We are pleased to hear that you have found the facilities at Morden to be excellent!
Warm Regards
Hazal
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