Better - Pancras Square Leisure レビュー 

47
TrustScore 5段階評価の3.5

3.6

5 Pancras Square, N1C 4AG London, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Large, bright gym with an excellent range of equipment in a fantastic location. Great value for money.

企業が回答しました

5つ星のうち3の評価

It depresses me how so much is broken in this place and never fixed. The lovely light display on the pool wall, the middle shower in in the ladies wet changing room, the silly 30p token rip off and t... もっと見る

企業が回答しました

5つ星のうち5の評価

Was my first visit since membership started. The water in the pool is clean, not too cold, it wasn't busy and two lifeguards - on a Sunday in August! Fantastic experience

企業が回答しました

5つ星のうち3の評価

When you get out of the pool in St pancras its freezing in the female changing room. there are not enough showers and they are not that hot either. I went to the gym first and put a token in the loc... もっと見る

企業が回答しました


企業情報

  1. レジャー センター
  2. フィットネス センター
  3. 体育館
  4. 屋内プール
  5. 図書館
  6. 屋外プール

当該企業による記述

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


連絡先

  • 5 Pancras Square, N1C 4AG, London, 英国

3.6

まあまあ

TrustScore 5段階評価の3.5

47件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.6

すべてのレビュー

(47)

過去12か月のレビュー数: 5,229

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5つ星のうち3の評価

Good class selection but facilities need improving

This is probably the best of Better gyms locally but some things desperately need improving. Firstly, there have been some days where the ladies' swimming changing rooms had loads of flies and reeked really badly of sewage-like smell. Other days it's been better but overall they need a proper and more regular clean.

Lockers - as others have said, it's not fair that members are forced to pay 30p each time to use/open a locker. Why should members of this gym be forced to do so when the same system does not exist in any other Better gyms in the local/surrounding boroughs? All the other gyms require a £1 or 20p coin, which you can retrieve at the end of your session.

The pool is lovely and not horribly overcrowded if you get there at the right time.

There's a good mixture of classes and decent availability, so you don't have to frantically book a week on advance like with some other Better gyms. Class leaders are mostly friendly and very motivating.

Poor member etiquette - one thing I've noted in the St Pancras gym classes is lack of friendliness from other members if you're not a regular member/familiar face. In one such instance, a class teacher was running late to a weight training class, and a few attendees decided they wanted to do some running around the room. Myself and several others had our weights and mats already laid out, then another class member came up to me and abruptly ordered me to put my equipment away. I was somewhat taken aback by this, especially as I was mid-responding to a work email on my phone, and she was so brazen as to interrupt and order around a perfect stranger. Also, this was a weight training class, not a member-instated running track. I politely told her I was responding to an email and she once again ordered me to put my equipment away. Not being one to take orders from rude strangers, I didn't acknowledge her, to which she stormed off and started loudly proclaiming to other class members how rude "I" was! This was extremely embarrassing and completely unnecessary and didn't make me want to stick around the class, or indeed return. Perhaps this lady of a certain vintage was having an off month and wanted to take it out on a perfect stranger. Good luck to the next poor person who finds themselves on the receiving end...

2024年3月1日
自発的なレビュー
Better - Pancras Square Leisure ロゴ

Better - Pancras Square Leisure からの回答

Good Morning

We appreciate you taking the time to write a review

We apologise for any inconvenience you faced during your visit and we have forwarded your feedback to the Centre for improvement.

It is great to see that you have enjoyed some of our fitness classes and got to know our Fitness instructors.

Kind Regards

Amir

5つ星のうち5の評価

Pancras Square

Really friendly staff and great facilities. Showers could be cleaner and slightly warmer.

2024年1月6日
Better - Pancras Square Leisure ロゴ

Better - Pancras Square Leisure からの回答

Good Evening Tarek,

Thank you for your review.

We are very happy to hear that you are enjoying the staff and the facilities at the Pancras Square leisure centre. We are disappointed to hear that the cleanliness of the shower areas are below standards so I will ensure to forward this feedback onto the centre manager so they can resolve this issue. We hope you can continue to enjoy your membership at the Pancras Square leisure centre.

Kind regards,

Charmaine

5つ星のうち5の評価

Great

Enthusiastic instructors
Kind and smiley staff
Tidy facilities

2023年11月3日
Better - Pancras Square Leisure ロゴ

Better - Pancras Square Leisure からの回答

Hi Maria,

Thank you for your review.

We are happy to hear you are enjoying Pancras Square Leisure.

Warm Regards

Hazal

5つ星のうち2の評価

My sons first gym induction was cancell…

My sons first gym induction was cancell with short notice

2023年8月16日
Better - Pancras Square Leisure ロゴ

Better - Pancras Square Leisure からの回答

Hi Mohammed,

Thank you for your review.

We are sorry to hear that your booking was cancelled.

Please contact the centre directly to reschedule or you can re-book via the app/website.

The email address for Pancras Square is: pancras.square@gll.org

Warm Regards

Hazal

5つ星のうち5の評価

I'm attending at Better in Pancras…

I'm attending at Better in Pancras Square and I the clases that they offer and the facilities are great.
But most of all I love the customer service, they are attentive and very supportive.
Jade.

2023年7月1日
自発的なレビュー
Better - Pancras Square Leisure ロゴ

Better - Pancras Square Leisure からの回答

Hi Jade​,

Thank you for taking the time to leave us a 5-star review.

We are happy to hear that you are happy with the facilities on offer and the level of classes being delivered by our brilliant staff.

We hope you continue enjoying of facilities.

Thank you for choosing Better.

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