Better - Penrith Leisure Centre レビュー 

Better - Penrith Leisure Centre からの回答

2025年4月2日

Hi Vivienne

Thank you for your review. 

It's wonderful to hear that you've had the chance to meet the team at the Penrith Leisure Centre and that they are maintaining the centre and gym equipment!

Thank you for choosing Better. 

Kind Regards

Amir

Better - Penrith Leisure Centre からの回答

2025年3月19日

Hi Nigel,

Thank you for taking the time to share your feedback with us!

We are delighted to hear that the program you received after your induction was beneficial for you. It's always our goal to provide resources that enhance your experience. We aim to ensure that our members feel supported and empowered in their fitness journeys.

It’s wonderful to know that the equipment was readily available, well-maintained, and in excellent condition during your session. We take pride in our facilities, and we are glad to see that this aspect met your expectations.

Your input is invaluable to us, as it helps us to continually refine our services. We are committed to maintaining a positive and seamless experience for all our members, and your insights guide us in this mission.

If you have any additional suggestions, concerns, or further feedback, please do not hesitate to reach out. We are always here to listen and assist you in any way we can!

Best regards, 

Charmaine

Better - Penrith Leisure Centre からの回答

2025年3月4日

Hi Jack 

Thank you for your review. 

It's wonderful to hear that the swimming lessons are being enjoyed and that the instructors are delivering excellent sessions.

We hope you attain the confidence and skills you desire in the water.

Kind Regards

Amir

Better - Penrith Leisure Centre からの回答

2025年3月1日

Hi Rebecca,

Thank you for sharing your feedback.

 We are truly sorry to hear that the equipment has not been up to your expectations. Cleanliness is a priority for us, and we will make sure to address this issue with our team to ensure a better experience moving forward. Your satisfaction is important, and we appreciate you bringing this to our attention.

Kind regards,

Charmaine

Better - Penrith Leisure Centre からの回答

2025年2月28日

Hi Merle

Thank you for your review, 

We are very happy to see that you have had the chance to meet our helpful centre staff and that you are finding the booking system on the App and website easy to use.

We hope you enjoy using the facilities at the Penrith Leisure Centre and thank you for choosing Better. 

Kind Regards

Amir

Better - Penrith Leisure Centre からの回答

2025年2月21日

Hi Margaret,

Thanks for your review.

We are so pleased to hear that you are so happy with the service you have received!

Warm Regards

Hazal

Better - Penrith Leisure Centre からの回答

2025年1月8日

Hi Eric

Thank you for your review, 

It is great to see the staff have been able to help and are happy!!

This is wonderful to know!

Please feel free to ask for any further assistance if you need it. 

Kind Regards

Amir

Better - Penrith Leisure Centre からの回答

2024年11月7日

Hi Chris

Thank you for your review. 

We are sorry to see you are having trouble making a booking at our Penrith Leisure Centre. 

All classes are available 6 days in advance, to allow all members an equal opportunity to book the classes they enjoy. 

I have attached a link below to the Fitness Classes available and can see Group Cycle is available. 

Activity booking (https://bookings.better.org.uk/location/penrith-leisure-centre/fitness-classes-c/2024-11-12/by-time)

Kind Regards

Amir

Better - Penrith Leisure Centre からの回答

2024年10月30日 に更新

Good Afternoon Rose,

I hope this message finds you well!

Thank you for taking the time to reach out with your recent review. We truly appreciate your feedback.

It brings us great joy to know that you are enjoying your membership at the Gym. Our team works hard to create a welcoming atmosphere, and we are especially pleased to hear that Adam played a key role in making you feel relaxed during your visit. His friendly demeanour and commitment to customer service truly embody the values we strive for.

Your comfort and satisfaction are very important to us, and we’re excited to hear that you plan to return in the future. If there’s anything more we can do to enhance your experience, please don't hesitate to let us know.

Thank you once again for your kind words!

Best regards, 

Charmaine

Better - Penrith Leisure Centre からの回答

2024年10月3日

Hi Dennis

Thank you for your review. 

We are very pleased to see you are having a great experience at our Penrith Leisure Centre and you the Staff have been able to help with any enquiries you may have had. 

We hope this continues and thank you for choosing Better. 

Kind Regards

Amir

Better - Penrith Leisure Centre からの回答

2024年8月3日

Hi Ni

This is great to see and thank you for leaving a review. 

We hope you enjoy all of the exercises, machines and classes available at our Penrith Leisure Centre. 

Kind Regards

Amir

Better - Penrith Leisure Centre からの回答

2024年8月3日

Good Morning

Thank you for taking the time to leave a review about your experience.

It's wonderful to hear that Karen has delivered excellent service, inspiring you on your fitness journey. We wish you success in achieving your goals and keep up the great work!

Kind Regards

Amir

Better - Penrith Leisure Centre からの回答

2024年5月23日

Hi Rebecca,

Thank you for your review.

We are so glad to hear that the staff at Penrith have been so welcoming and friendly.

Warm Regards

Hazal

Better - Penrith Leisure Centre からの回答

2024年5月10日

Hi N Sellars,

Thank you for your review.

We are pleased to hear you are enjoying Penrith Leisure Centre and have chosen Better for your fitness journey.

Keep up the great work!

Warm Regards

Hazal

Better - Penrith Leisure Centre からの回答

2024年4月19日

Hi Jake,

Thank you for your review.

We are disappointed to hear of the issues you have raised and have passed on your feedback to the centre.

Warm Regards

Hazal

Better - Penrith Leisure Centre からの回答

2023年11月23日

Good Afternoon  Andy,

Thank you for your review.

We are very happy to hear that you are enjoying your membership at the Penrith leisure centre. We hope you continue to enjoy this centre and the great activities they have available.

Kind regards,

Charmaine

Better - Penrith Leisure Centre からの回答

2023年11月8日

Good Evening Gillian,

Thank you for your review.

We are very happy to hear that Karen was friendly and approachable and made you feel at ease when you attended the Penrith leisure centre. We hope you continue to enjoy this facility and the great activities they have on offer.

Kind regards,

Charmaine

Better - Penrith Leisure Centre からの回答

2023年7月7日

Good Morning Suzanne,

Thank you for your review.

We are happy to hear that you are enjoying the Penrith leisure centre and the staff are friendly and welcoming. We hope you continue to enjoy this facility in the future.

Kind regards,

Charmaine

Better - Penrith Leisure Centre からの回答

2023年6月23日

Good Afternoon Lara,

Thank you for your lovely review.

We are delighted to hear that your daughter is enjoying her swimming lessons and starting to show confidence in the water. We hope she continues to enjoy her lessons and I will ensure to pass on your positive feedback for the attention of the centre.

Kind regards,

Charmaine