Better - St Austell Leisure Centre レビュー 

Better - St Austell Leisure Centre からの回答

2025年8月22日

Hi Julie

Thank you for your review. 

It is great to see you are finding it easy to use the Better App and you are having a good experience during a busy time at the St Austell Leisure Centre.

We hope you continue to enjoy using the Better facilities!

Kind Regards

Amir

Better - St Austell Leisure Centre からの回答

2025年8月7日

Hi David 

Thank you for your review. 

It is great to see the staff at the St Austell Leisure Centre are creating a happy and friendly atmosphere!

We will pass your feedback on to the staff to view. 

Thank you for choosing Better. 

Kind Regards

Amir

Better - St Austell Leisure Centre からの回答

2025年8月7日

Hi,

Thanks for your review.

We are happy to hear that the staff at St Austell Leisure Centre have been so helpful and polite and that the soft play is clean!

Warm Regards

Hazal

Better - St Austell Leisure Centre からの回答

2025年7月17日

Good Evening Papa121,

Thank you so much for your wonderful review! 

We’re thrilled to hear that you and your wife are enjoying the gym and swimming pool at the St Austell Leisure Centre, and that our staff have been helpful. It’s great to know you’re making the most of our fitness classes and leisure activities, too. We hope you continue to have a fantastic experience, and don’t hesitate to reach out if you need anything. 

Looking forward to seeing you both again soon!

Warm regards,

Charmaine

Better - St Austell Leisure Centre からの回答

2025年7月17日

Hi Sue

Thank you for your review. 

We are very pleased to hear our staff were able to help when you had trouble registering online, and that you found the booking process straightforward.

Using Flip-flops around the pool is a great idea as it can be slippery.

We hope you continue to enjoy your experience with Better. 

Kind Regards

Amir

Better - St Austell Leisure Centre からの回答

2025年7月5日

Hi Ammeg

Thank you for your review. 

It’s wonderful to see that the staff at St Austell Leisure Centre were available to assist you with your parking permit, and we hope you enjoy using the facilities.

If you have any further questions, please feel free to reach out.

Kind Regards

Amir

Better - St Austell Leisure Centre からの回答

2025年5月8日

Hi Matt,

Thank you for your feedback! 

We're glad to hear that you've noticed the improvements in the cleanliness of our toilets and that our reception staff has been helpful. We apologise for any inconvenience caused by the parking permit information not being clear earlier, but we’ll make sure to highlight it better moving forward. 

We truly appreciate your support and look forward to welcoming you again soon!

Warm regards,

Charmaine

Better - St Austell Leisure Centre からの回答

2025年5月7日

Hi Abby,

Thank you for taking the time to share your feedback with us!

We’re delighted to hear that you found our staff to be helpful and attentive during your visit to the St Austell Leisure Centre. We sincerely apologise for the wait you experienced and want you to know that we truly value your comments. We will certainly take them into consideration as we work to optimise our staffing during our busiest hours, ensuring that your experience is even more seamless in the future. Your patience and understanding mean a lot to us, and we eagerly look forward to welcoming you back soon to provide you with an even better experience!

Kind regards,

Charmaine

Better - St Austell Leisure Centre からの回答

2025年4月14日

Hi Heather,

Thank you for sharing your feedback with us. We’d love the opportunity to help you with booking sessions via the app.

Our dedicated Customer Service Team is here to support you—please feel free to email them directly at customerservice@gll.org. They’ll be happy to assist in resolving any issues you may be experiencing.

Kind regards,

Sarah H

Better - St Austell Leisure Centre からの回答

2025年4月11日

Hi Kevin,

Thank you so much for your wonderful review! 

We’re thrilled to hear that you’re enjoying your experience at our St Austell Leisure Centre. It’s fantastic that the friendly and knowledgeable staff, as well as the quality of our facilities, have been able to support your fitness goals. We truly appreciate your recommendation and are so glad that you’re finding great value in your membership. We look forward to continuing to provide you with everything you need to stay active and healthy. 

Thanks again for taking the time to share your feedback!

Warm regards,

Charmaine

Better - St Austell Leisure Centre からの回答

2025年4月3日

Hi Jackie,

Thank you so much for your kind words! 

We're thrilled to hear that you found the app easy to use and that our staff made your experience positive at the St Austell Leisure Centre. We'll be sure to pass along your feedback to the team at your local centre. We appreciate your support!

Warm regards,

Charmaine

Better - St Austell Leisure Centre からの回答

2025年4月2日

Hi Ewa

Thank you for your review. 

It is great to see the staff and members creating a friendly, supportive atmosphere at the St Austell Leisure Centre, and we hope you enjoy using the facilities!

Thank you for choosing Better. 

Kind Regards

Amir

Better - St Austell Leisure Centre からの回答

2025年3月12日

Hi Vivian

Thank you for your review, 

We are very pleased to hear that you've had such a positive experience at Better St Austell. It's great to know that you've been enjoying the variety of classes, the swimming pool, and the friendly staff have been able to provide help when needed. 

It's great you are finding it easy to use the App and we hope you continue to enjoy your time with Better. 

Kind Regards

Amir

Better - St Austell Leisure Centre からの回答

2025年3月4日

Hi Claire

Thank you for your review,

We are very pleased to see you had a great experience at the St Austell Leisure Centre and the staff have been able to assist with any enquiries you may have had!

We hope your enjoyment continues and you have the chance to try out all the different facilities available. 

Kind Regards

Amir

Better - St Austell Leisure Centre からの回答

2025年2月28日

Hi Suzanne 

Thank you for your review. 

We are delighted to know that you are having a great experience at the St Austell Leisure Centre and that you have had the chance to interact with the centre staff, who have been able to help with any questions you might have.

Thank you for choosing Better. 

Kind Regards

Amir

Better - St Austell Leisure Centre からの回答

2025年2月28日

Hi Oliver 

Thank you for your review,

We're thrilled to hear that you were impressed with the professionalism of our staff, the cleanliness, and the overall operation. 

We appreciate your feedback and are so glad you had a positive experience. 

Kind Regards

Amir

Better - St Austell Leisure Centre からの回答

2025年2月24日

Hi Steven,

Thank you for taking the time to share your feedback with us! We’re thrilled to hear that you enjoy the size of the St Austell gym and the variety of equipment we have available. It's always encouraging to know that our efforts to create a welcoming and well-equipped space are appreciated.

We also truly value your interest in our bike classes and understand why you might feel disappointed with their current scheduling. Your input is invaluable as we continually strive to enhance our program offerings. We are currently reviewing our class schedules to see how we can better accommodate everyone’s interests and preferences.

We hope that you’ll have the opportunity to try one of our bike classes soon, as they can be a fantastic addition to your fitness routine. If you have any specific suggestions regarding class times or formats, please don’t hesitate to let us know. We’re here to listen and would love to hear more of your thoughts.

Thank you once again for your feedback, and feel free to reach out if you have any further questions or suggestions!

Best regards, 

Charmaine

Better - St Austell Leisure Centre からの回答

2025年2月21日

Hi Jan,

Thank you so much for your thoughtful and kind words!

We are absolutely thrilled to learn that you had such a positive experience during your visit to the St Austell Leisure Centre. It's wonderful to know that you found our staff to be friendly and welcoming; we believe that a warm atmosphere makes all the difference in making our guests feel at home. We're also pleased that you appreciated the cleanliness of our facility, as we take great pride in maintaining a pristine environment for all our visitors.

Additionally, it's fantastic to hear that our booking system met your expectations and was easy to navigate. We aim to make the entire process as seamless as possible for our guests, and your feedback reinforces our efforts.

Thank you once again for sharing your thoughts with us. We genuinely look forward to welcoming you back soon for another great visit!

Warm regards, 

Charmaine

Better - St Austell Leisure Centre からの回答

2025年1月30日

Hi Finley,

Thanks for your review.

We are so pleased to hear that the staff at St Austell are so amazing and caring and that they have been so supportive of your family!

Warm Regards

Hazal

Better - St Austell Leisure Centre からの回答

2025年1月29日

Hi Princess Gail

Thank you for taking the time to leave a review, 

It is lovely to see you are enjoying your experience at the St Austell Leisure Centre and the staff are creating a friendly atmosphere for all members. 

We hope this continues and thank you for choosing better. 

Kind Regards

Amir