Better - Templemore Baths レビュー 

Better - Templemore Baths からの回答

2025年7月11日

Hello CollectPlus,

Thank you for your feedback.

We take great pride in delivering exceptional customer service and are pleased to know that your experience has reflected this commitment.

Better - Templemore Baths からの回答

2025年6月27日

Hi Siva,

Thank you for taking the time to share your lovely feedback with us.

We’ll be sure to pass your kind comments along to our instructors at Templemore Baths—they’ll be thrilled to hear that their classes are making such a positive impact.

Thank you again for your support. We look forward to seeing you again soon!

Kind Regards,

Sarah H

Better - Templemore Baths からの回答

2025年6月27日

Hi Barbara

Thank you for your review and recommendation. 

We are very pleased to hear that you're enjoying the energy and motivation from our instructors; that's exactly the vibe we strive for!

It means a lot to know you feel inspired and part of the community, and we hope you enjoy all the facilities available at the Templemore Baths.

Kind Regards

Amir

Better - Templemore Baths からの回答

2025年6月12日

Hi Paula,

Thank you for your feedback! 

We're so glad to hear you had a brilliant stay at the Templemore Baths. We do apologise for the inconvenience with the pool temperature — we understand how that can impact your experience, and we're glad to hear it was being addressed during your visit. We appreciate your understanding and hope to welcome you back soon for an even better experience!

Kind regards,

Charmaine

Better - Templemore Baths からの回答

2025年6月4日

Hi Sara,

Thank you so much for your kind words! 

We're thrilled to hear you had a positive experience and enjoyed the venue. Our team works hard to provide great service, so it's wonderful to know their efforts made a difference. We hope to welcome you back again soon!

Kind regards,

Charmaine

Better - Templemore Baths からの回答

2025年5月16日

Hi Weesadie,

Thank you so much for your thoughtful and encouraging words! 

We are absolutely delighted to learn that you had an incredible experience at Templemore Baths. Your support truly means the world to us, as it motivates our team to continue providing the best possible service and care. We genuinely appreciate you taking the time to share your feedback. We can’t wait to welcome you back soon and ensure that your next visit is even more memorable! If there’s anything specific you’d like to see or do during your next visit, please don’t hesitate to let us know.

Warm regards, 

Charmaine

Better - Templemore Baths からの回答

2025年5月15日

Hi Stephen,

Thank you so much for your kind words! We're thrilled to hear that our staff made you feel welcome at the Templemore Baths and that you found everything convenient. We look forward to serving you again soon!

Kind regards,

Charmaine

Better - Templemore Baths からの回答

2025年5月8日

Hi Philip,

Thank you for sharing your feedback. 

We're sorry to hear that you were disappointed with your experience at the Templemore Baths. We understand how important amenities like the pool and gym are, and we apologise for any inconvenience caused. We’re currently working on improvements and will take your comments into consideration as we strive to enhance our guests' experience. We hope you’ll give us another opportunity to exceed your expectations in the future.

Kind regards,

Charmaine

Better - Templemore Baths からの回答

2025年3月27日

Hi Sian 

Thank you for your review. 

It is great to see you had a lovely experience at the Templemore Baths and you have had the opportunity to meet the centre staff. 

We hope you continue to enjoy your time with us and thank you for choosing Better!

Kind Regards

Amir

Better - Templemore Baths からの回答

2025年3月27日

Hi Riyanshi,

Thank you so much for sharing your feedback! 

We're thrilled to hear that you had a good experience at Templemore Baths. We always strive to create positive and memorable interactions, so it’s great to know we hit the mark. If there’s anything specific that stood out to you or any suggestions for improvement, feel free to share – we’d love to hear more! 

Looking forward to serving you again soon!

Kind regards,

Charmaine

Better - Templemore Baths からの回答

2025年3月14日

Hi Mark,

Thank you so much for your kind words! 

We’re thrilled to hear that you and your students have had such a positive experience at Templemore Swimming Baths. It’s fantastic to know that the booking process and our staff support exceeded your expectations. We’re grateful for your recommendation and are so pleased that your pupils have enjoyed their time with us. 

We look forward to welcoming you all again in the future!

Kind regards,

Charmaine

Better - Templemore Baths からの回答

2025年2月28日

Hi Roselene

Thank you for your review. 

We are delighted to hear that you are pleased with the new gym and equipment at Templemore Baths, and that the staff have been able to assist you with any enquiries you may have had.

We hope you continue to enjoy your experience with us and thank you for choosing Better. 

Kind Regards

Amir

Better - Templemore Baths からの回答

2025年2月24日

Dear Robert,

Thank you for your valuable feedback.

We are pleased to learn that you found our website beneficial. We sincerely appreciate your observations regarding the spa rooms. We will ensure that the specific areas you highlighted are addressed to provide a cleaner and more enjoyable experience for all patrons. Your suggestion regarding deep cleaning with bleach has been duly noted, and we will explore opportunities to enhance the maintenance of those facilities. 

Once again, thank you for sharing your insights with us.

Kind regards,

Charmaine

Better - Templemore Baths からの回答

2025年1月8日

Good Evening Carl,

Thank you for taking the time to provide us with your review. We greatly appreciate your input as it helps us improve our services.

I would like to kindly remind you that we highly encourage all our customers to book their sessions in advance through our online platform. This not only guarantees a time slot for the activity they wish to participate in but also helps us manage capacity during peak hours.

I sincerely apologize for any inconvenience you may have experienced with the pool being particularly busy during your visits. Our swim sessions are indeed very popular, and we strive to accommodate as many guests as possible while ensuring a safe and enjoyable experience for everyone.

If you have any further concerns or suggestions, please feel free to reach out. Your satisfaction is important to us.

Best regards, 

Charmaine

Better - Templemore Baths からの回答

2024年10月30日

Hi Sam,

Thanks for your review.

We are sorry to hear you are unhappy with the opening times of the healthsuite at Templemore.

Due to cleaning and time needed for the sauna and steam to heat up, there can be reduced hours in comparison to other activities in the centre.

We encourage all customers to book slots, as there is only so much space in the healthsuite and we want to ensure all customers who wish to attend have the opportunity to use the facilities.

Warm Regards

Hazal

Better - Templemore Baths からの回答

2024年10月30日

Hi Olivia

Thank you for your review. 

It is great to see you are enjoying your experience at the Templemore Baths and are pleased with the gym equipment available!

We hope you get the chance to try out all the other facilities!

Kind Regards

Amir

Better - Templemore Baths からの回答

2024年10月20日

Hi Janet

Thank you for your review

We are delighted to see you enjoying your time at the Templemore Baths. It’s great that you have had the chance to try the fitness classes, and the instructors are providing excellent sessions.

Thank you for choosing Better

Kind Regards

Amir

Better - Templemore Baths からの回答

2024年9月18日

Good Afternoon Julia,

Thank you for your recent email.

I am very sorry that you were given incorrect information by a member of staff at the Templemore Baths. If you wish to make a formal complaint in regards to this matter please do this via the below link and we can then escalate this to the centre manager on your behalf.

Better | Contact Us (https://www.better.org.uk/contactus)

Hope this helps.

Charmaine

Better - Templemore Baths からの回答

2024年9月14日

Good afternoon Parent,

I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for your thoughtful review.

It brings us immense joy to learn that your children are thoroughly enjoying their swimming lessons at the Templemore Fitness Centre. Knowing that they are having a positive and enriching experience brings great satisfaction to all of us here at the centre.

Furthermore, we are incredibly proud to hear that our swimming instructor demonstrated not only patience but also a high level of professionalism while guiding your children through their lessons. Their dedication to fostering a positive and supportive learning environment is truly commendable, and we are grateful for the positive impact they have had on your children's swimming journey.

Thank you once again for sharing your experience, Kodi. Your kind words serve as a source of motivation for our team to continue delivering exceptional service to all our valued members. If there is anything else we can do to enhance your experience with us, please do not hesitate to reach out.

Warm regards,

Charmaine

Better - Templemore Baths からの回答

2024年9月4日

Good Afternoon Michelle,

Thank you for your review.

We are delighted to hear that your child is enjoying their lessons at the Templemore Baths. 
Our swimming instructors undergo rigorous training to ensure that they can provide high-quality swimming lessons tailored to individuals of all ages and skill levels. We sincerely hope that your child continues to benefit from our swimming program. 
Furthermore, we are delighted to hear about your positive experience with the well-maintained facilities. We hope you continue to enjoy the swimming lessons at the Templemore Baths.

Kind regards,

Charmaine