Better - The Plumstead Centre レビュー 

Better - The Plumstead Centre からの回答

2026年10月8日

Good morning Sheona,

Thank you for your lovely feedback! We’re pleased to hear you enjoy Li’s spin classes and find them fun. 

We appreciate your comments regarding the bikes and ventilation, and we’ll make sure your feedback is passed on to the team. 

We hope to see you back in class soon! 

Kind regards,

Ellis

Better - The Plumstead Centre からの回答

2026年10月8日

Hi Sonia,

Thank you for your wonderful feedback. 

We’re delighted to hear that you find our staff friendly, welcoming and helpful, and that you enjoy the atmosphere! 

We also appreciate your comments about the gym being busy in the early mornings and the availability of equipment in classes.

Thank you again for your kind words and support, we look forward to welcoming you back soon! 

Kind regards,

Ellis

Better - The Plumstead Centre からの回答

2026年10月6日

Hi Angela,

Thank you for your feedback.

We're delighted to hear that you enjoy using The Plumstead Centre and that you've found the staff friendly, helpful, and welcoming. It's also fantastic to know that you're enjoying the classes and have such positive things to say about the instructors.

We appreciate your comments regarding the size of the gym and your suggestion for a wider variety of classes with earlier start times and later evening options. Feedback like this is invaluable and will be shared with the centre management team for consideration when reviewing future programming and facility developments.

Thank you again for your kind comments and continued support.

Warm Regards,

Hazal

Better - The Plumstead Centre からの回答

2026年10月6日

Hi Fran,

Thank you for taking the time to share such detailed feedback.

We're delighted to hear your kind comments about the team at The Plumstead Centre. It's wonderful to know that our staff are consistently friendly, helpful, and willing to support members with advice, equipment guidance, and resolving any concerns. We'll be sure to share your feedback with the team, especially our early morning colleagues.

We also appreciate your constructive comments regarding gym capacity, equipment provision, and the fitness studio environment. Your suggestions for additional gym equipment, more heavy hand weights, extra fans in the studios, and more spin bikes for popular classes will be shared with the centre management team for review.

It's fantastic to hear your recognition of classes such as Li's Group Cycle sessions and Hugo's Body Conditioning and Circuit classes. We're pleased these sessions are such a valued part of your membership experience.

Thank you again for your support and for taking the time to provide both positive feedback and helpful suggestions.

Warm Regards,

Hazal

Better - The Plumstead Centre からの回答

2026年10月6日

Hi Cat,

Thank you for your feedback.

We're delighted to hear that you love using The Plumstead Centre and that you've found the staff friendly and the classes enjoyable.

We also appreciate your comments regarding the spin bikes. We're sorry to hear that the number of available bikes impacted your experience, and we'll be sure to share your feedback with the centre management team for review.

Thank you for your support, and we're pleased that you're enjoying the centre overall.

Warm Regards,

Hazal

Better - The Plumstead Centre からの回答

2026年10月6日

Hi Titi

Thank you for your review. 

We are very pleased to hear that you see the centre as a hidden gem and appreciate its friendly atmosphere!

We also appreciate your feedback regarding the expansion, and we will be sure to pass this on. 

Kind Regards

Amir

Better - The Plumstead Centre からの回答

2026年10月6日

Hi Jia

Thank you for your review. 

We are delighted to hear that you found The Plumstead Centre and that our team were helpful, and we hope to see you again soon!

Kind Regards

Amir

Better - The Plumstead Centre からの回答

2026年10月6日

Hi Tochi,

Thank you for your wonderful feedback.

We're delighted to hear that The Plumstead Centre is your favourite place to start the day and that it plays such a positive role in your mind and body rejuvenation.

It's fantastic to know that you value our great staff, instructors, and well-maintained equipment. Comments like yours are a real boost for the team and help recognise the hard work they put in every day.

Thank you for your continued support and kind recommendation.

Warm Regards,

Hazal

Better - The Plumstead Centre からの回答

2026年10月6日

Hi Amalia,

Thank you for taking the time to share your feedback.

We're delighted to hear that your son's party at Better, The Plumstead Centre Soft Play was such a success. It's wonderful to know that George was accommodating, helpful, and kept everything well organised throughout the process.

We'll be sure to pass on your kind comments to George. Great communication and making special occasions run smoothly are things we strive for, so it's fantastic to hear that your son's birthday was such a memorable day.

Thank you for choosing to celebrate with us and for your recommendation.

Warm Regards,

Hazal

Better - The Plumstead Centre からの回答

2026年9月28日 に更新

Hi Babajide,

Thank you for taking the time to share your feedback.

We appreciate your suggestion regarding the closing time and understand how extended opening hours could benefit visitors with different schedules and needs. We will ensure your comments are passed on to the relevant team for consideration.

Thank you again for sharing your thoughts and helping us improve our services.

UPDATE:

Hi Babajide,

Thank you for getting in touch and for sharing your feedback regarding the Open Café Space at The Plumstead Centre.

The café space is made available for customers to enjoy until 4pm, alongside its usual operations. We’re pleased to be able to offer this additional space for customers to relax and make use of while visiting the centre.

We appreciate your suggestion regarding extending access until 6pm and thank you for taking the time to share your feedback with us.

Kind regards,
Suheera

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2026年8月17日

Hi Caroline,

Thank you for your wonderful feedback! We're delighted to hear that our team made such a positive impression and that you enjoyed using the Summer Room. It's great to know that the space was well prepared for your activities and that our friendly and helpful staff helped make your visits enjoyable.

We will be sure to share your kind comments with the team at The Plumstead Centre, who will be thrilled to hear them.

Warm Regards,

Hazal

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2026年8月1日

Hi Carly,

Thank you for your wonderful review.

We're delighted to hear that you enjoy the friendly community atmosphere and that our team has made such a positive impression. Creating a welcoming environment where everyone feels supported is incredibly important to us, so it's fantastic to know that our staff helped make your experience a great one.

We really appreciate you taking the time to share your feedback and look forward to welcoming you back again soon.

Warm Regards,

Hazal

Better - The Plumstead Centre からの回答

2026年6月29日

Hi Olabode,

Thank you for your kind feedback.

We’re really pleased to hear you found our team courteous and friendly, and that you enjoyed the welcoming atmosphere and cleanliness of the facilities. It’s great to know you had a positive experience with us.

We hope to welcome you back again soon.

Warm Regards,

Hazal

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2026年6月15日

Hi Omonigho

Thank you for your review. 

We are very pleased to see that you are enjoying your experience so far, and we hope this continues!

Kind Regards

Amir

Better - The Plumstead Centre からの回答

2026年6月15日

Hi Shade,

Thank you so much for your review of The Plumstead Centre!

It's fantastic to hear that Gyani and Adam have been so approachable and professional — knowing they go above and beyond to ensure safety and provide great service is exactly the kind of team we're proud to have. We'll make sure they both hear your kind words.

We hope to see you back again very soon!

Warm Regards,

Hazal

Better - The Plumstead Centre からの回答

2026年6月15日

Hi Ejikeme

Thank you for your review. 

It is great to see that you are enjoying the facilities at The Plumstead Centre, and that Adam has been able to enhance your experience with us!

We hope this continues, and we will be sure to pass your feedback on!

Kind Regards

Amir

Better - The Plumstead Centre からの回答

2026年6月14日

Hi Sally, 

Thank you for your kind feedback.

We’re glad you found Plumstead Centre clean and welcoming, and that the Enas was helpful during your visit. 

We’ll also pass on your comments about the café.

We really appreciate you taking the time to share your experience.

Warm regards 

Azaria

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2026年6月12日

Hi Jane,

Thank you for your lovely review!

We're so happy to hear that the atmosphere we've created with our members is so friendly.

We're also thrilled that you've been enjoying our fitness classes and find our instructors great.

We can't wait to see you again soon!

Warm Regards, 

Kaisha

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2026年6月14日

Hi Bhawana, 

Thank you for your lovely feedback.

We’re really pleased to hear you enjoy visiting Plumstead Centre and that it feels like home for you. 

It’s great to know you’re happy with the service, and we hope to see you again soon!

Best wishes 

Azaria

Better - The Plumstead Centre からの回答

2026年6月16日

Hi Rubika,

Thank you for your fantastic review!

We are so delighted to hear that you are enjoying The Plumstead Centre.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received from Enas.

Warm Regards

Hazal