Better - West View Health Leisure Centre レビュー 

Better - West View Health Leisure Centre からの回答

2026年8月30日

Hi Adele,

Thank you for your 5-star review and taking the time to do this.

We are really pleased to hear Mark has been so helpful with directing you to a membership to save you money on your visits.

We will be sure to let him know and hope you continue to enjoy the facilities at West View.

Kind regards,

Shirley

Better - West View Health Leisure Centre からの回答

2026年8月19日

Hi Georgia,

Thank you for taking the time to share your feedback.

We're delighted to hear that you enjoy the welcoming atmosphere at West View Health Leisure Centre and that you're making the most of the range of fitness activities available.

We also appreciate your comments regarding equipment maintenance. We're sorry to hear that you've encountered gym equipment that was out of service and broken straps on the rowing machines. We understand how frustrating this can be when it impacts your workout, and we will ensure your feedback is shared with the relevant team so that these issues can be reviewed.

Thank you again for your valued feedback and for highlighting both the positive aspects of your experience and the areas where improvements can be made.

Warm Regards,

Hazal

Better - West View Health Leisure Centre からの回答

2026年8月19日

Hi Sharmin,

Thank you for taking the time to share your feedback.

We're sorry to hear that your experience at West View Health Leisure Centre has not fully met your expectations. While we're pleased that the ladies-only area enables you to use the gym, we understand your frustration regarding the limited equipment, ventilation, and overall comfort of the space.

We're also disappointed to hear your concerns about cleanliness and the condition of the facility. Providing a clean, comfortable, and welcoming environment for all our customers is important to us, and we appreciate you bringing these issues to our attention.

Your comments will be shared with the centre management team for review as we continue to look for ways to improve our facilities and the experience we provide.

Warm Regards,

Hazal

Better - West View Health Leisure Centre からの回答

2026年8月13日

Hi there,

Thank you for taking the time to share your feedback about West View Health Leisure Centre.

We are delighted to hear that you enjoy using our centre and that you would recommend us to others looking for a gym membership. Receiving such positive feedback from our customers is greatly appreciated.

Thank you for your support and for choosing Better.

Warm Regards,

Hazal

Better - West View Health Leisure Centre からの回答

2026年6月5日

Hi Hasan,

Thank you for your kind review!

It's great to hear you're enjoying the facilities at West View Leisure Centre and that our team have made you feel so welcome. 

We look forward to seeing you again soon!

Warm Regards,

Abdus

Better - West View Health Leisure Centre からの回答

2026年5月20日

Hi Kevin

Thanks for your review.

We are so pleased to hear that the staff at West View Leisure Centre have been supportive and that you have enjoyed the facilities on offer.

Kind Regards

Rachel

Better - West View Health Leisure Centre からの回答

2026年5月7日

Hi David, 

Thank you for your fantastic review!

We are so delighted to hear that you are enjoying West View Health Leisure Centre!

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

Warm Regards

Azaria

Better - West View Health Leisure Centre からの回答

2026年4月30日

Hi Paul, 

Thank you for your feedback!

We’re really pleased to hear your first few weeks at Westview have gone so well and that the team were able to make getting started with your membership straightforward. 

It’s great to know you’re already making use of the facilities and finding everything you need.

We really appreciate you taking the time to share this and look forward to seeing you again soon.

Best wishes 

Azaria

Better - West View Health Leisure Centre からの回答

2026年3月17日

Good Afternoon,

Thank you for your review!

We're saddened to hear about the issues your little one has experienced with the pool temperature at our West View Health Leisure Centre.

We're more than happy to raise this with the wider team to see if there are any issues with this.

We're also sorry that you're now looking for an alternative location to have her swimming lessons due to these issues.

Thank you again for your feedback!

Warm Regards,

Kaisha

Better - West View Health Leisure Centre からの回答

2026年2月20日

Hi Stephen,

Thank you for your lovely review!

We're thrilled to hear that our concierge team at reception were so helpful during your visit to our West View Health Leisure Centre.

We can't wait to see you again!

Warm Regards,

Kaisha

Better - West View Health Leisure Centre からの回答

2026年1月16日

Hi Sonia

Thank you for your review.

This is great to see, and we hope to see you again soon!

Kind Regards

Amir

Better - West View Health Leisure Centre からの回答

2025年11月5日

Dear Ola,

Thank you for recognizing our efforts to ensure that everyone can enjoy a great environment with amazing and friendly staff. We truly appreciate your kind words.

Warmest regards,
Sara

Better - West View Health Leisure Centre からの回答

2025年9月27日

Hi Moss,

Thanks for your review.

We are so pleased to hear that the staff at West View Health Leisure Centre have been so supportive and we hope you enjoy your membership!

Warm Regards

Hazal

Better - West View Health Leisure Centre からの回答

2025年8月30日

Hi Deogracious

Thank you for your review.

We are very pleased to see that you are a happy member, and thank you for choosing Better!

We hope you are utilising all the facilities available at the West View Health Leisure Centre.

Kind Regards

Amir

Better - West View Health Leisure Centre からの回答

2025年8月15日

Hello CW,

Thank you for your Feedback.

We appreciate you providing us with this valuable feedback as this helps us improve.

We apologise that you have not had a positive experience with us and hope we can get better.

We have forwarded your comments to the centre and have asked that they investigate the issues you have raised.

Kind regards
Aaiasa

Better - West View Health Leisure Centre からの回答

2025年8月8日

Hi Sidra,

Thanks for your review.

We are so pleased to hear that you are enjoying West View Health Leisure Centre!

Warm Regards

Hazal

Better - West View Health Leisure Centre からの回答

2025年6月27日

Hi Shakila

Thank you for your review. 

We are delighted to learn that you appreciate our pricing and the variety of classes, and particularly that our women-only activities enhance your experience.

We hope to see you soon for some more fitness classes!

Kind Regards

Amir

Better - West View Health Leisure Centre からの回答

2025年6月18日

Hi Maya 

Thank you for your review and your feedback. 

We are very pleased to see you are enjoying the facilities at the West View Health Leisure Centre and we will pass your feedback regarding the ladies only sessions and pool temperature on to the General Manager to review. 

Kind Regards

Amir

Better - West View Health Leisure Centre からの回答

2025年4月2日

Hi Eva,

Thank you for sharing your feedback! 

We're glad to hear you had a positive experience with our sports hall at the West View Leisure Centre. We strive to provide a comfortable and well-equipped space for everyone to enjoy their activities. If you have any suggestions on how we could make your experience even better, please feel free to share. 

We look forward to welcoming you back soon!

Kind regards,

Charmaine

Better - West View Health Leisure Centre からの回答

2025年2月28日

Hi Summayya

Thank you for your review. 

We are sorry to see you are not happy with the changes at the West View Health Leisure Centre and will pass your feedback on to the centre staff.

Upon looking at your membership, you also have access to the Fulwood Leisure Centre, we hope you have the opportunity to visit and enjoy the facilities at this location. 

Kind Regards

Amir