I was with Big Fish Group for several years and Donna Lloyd was my allocated worker and she was always amazing. Quick to respond and helped me with anything I needed. Thank you Donna!
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Was with BigFish for 3 years and I could not praise them enough! Very helpful with everything, always going above and beyond for us! The only reason why I am changing is because my agency has now star... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
I have worked with BigFish since April 2025 on an umbrella contract. I have been paid on time every week and expenses paid. The staff are always prompt with responses when I need something via email o... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Ben is the best customer service person I have ever dealt with in the past. Heâs such a nice guy professionally, excellent in explaining things to your understanding, heâs such a genus in his job. I... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
Big Fish Group - an authentic, dedicated & compliant payroll company that you can trust. Big Fish Group Limited provides umbrella PAYE payroll, CIS and accountancy support services for contractors and UK recruitment agencies. We are a well-established and credible umbrella company that challenges the traditional stereotype of what an umbrella company does. We go about our business with a smile on our faces and a genuine passion for what we do. A female owned business who together have over 28 combined years of experience in the sector. We understand that credibility, reliability and compliance are the critical elements that contractors, agencies, and end clients need from an umbrella company. Weâre a friendly yet straight-talking business committed to providing the services our contractors and agency partners need. We appreciate the things that matter to our customers, and weâll do whatever we can to ensure we deliver. No matter what day or time it is. We live life to the full and work with a spring in our step and a glint in our eye, but weâll never compromise on quality or compliance. Contractors can rest assured that our contractor payroll services ensure they get paid correctly and on time. Our agency partners can trust us to provide their contractors with unrivalled customer service and support, especially out of hours/ over the weekend. Our accreditation with Professional Passport means that we are independently audited each year to ensure our processes and systems comply with UK tax law and associated legislation. Our contractors and recruitment agency partners can rest assured that your welfare and reputation will always be our priority.
é£çµ¡å
Frodsham Business Centre, Bridge Lane, WA6 7FZ, Frodsham, è±åœ
- 01925 989800
- cs@bigfishgroup.co.uk
- www.bigfishgroup.co.uk
4.7
åªè¯
415件ã®ã¬ãã¥ãŒ
æè¿ã®ã¬ãã¥ãŒäŸé Œã®èšé²ã¯ãããŸãã
ãã®äŒæ¥ã¯æè¿ã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããªããããã¬ãã¥ãŒãå šäœã®æèŠãåæ ããŠããªãå¯èœæ§ããããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã«åçããŠããŸãã
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Would use again
Very good at breaking things down and explaining things in the simplest of terms. Always responsive and helpful. Would definitely use this company again.
2025幎1æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a fantastic experience with our team. Providing friendly, professional, and dedicated service is what we strive for every day.
Really quick- helpful and easy team toâŠ
Really quick- helpful and easy team to deal with.
2025幎1æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you for your wonderful review! Weâre so pleased to hear that you had a positive experience with us. Our team works hard to provide the best service possible, and itâs always rewarding to know weâve met your expectations.
Excellent service
Excellent service, quick to answer any queries. All round good company
2025幎1æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you so much for taking the time to share your experience! Weâre thrilled to hear that youâre happy with the service you received. Our team is dedicated to ensuring every interaction is seamless and positive, and itâs wonderful to know we achieved that for you.
Very good and friendly customerâŠ
Very good and friendly customer assistance, easy to reach. Very quick payroll processing.
2025幎1æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
We appreciate you leaving a review for Big Fish Groupâyour words inspire us to keep delivering great experiences!
Donna is fantastic
Donna is fantastic. Nothing is too much trouble for her.
True 5âïž lady.
2024幎12æ30æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
We appreciate you leaving a review for Big Fish Groupâyour words inspire us to keep delivering great experiences!
Friendly staff and always punctual ifâŠ
Friendly staff and always punctual if any problems need sorting
2025幎1æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you for taking the time to share your experience with Big Fish Groupâwe truly appreciate your feedback!
[Really helpful] staff they go above andâŠ
Really helpful staff they go above and beyond to help you at short notice would definitely recommend them first class and very professional.
2024幎12æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you so much for sharing your kind words on Trustpilotâit truly means the world to us!
Big Fish Group ããã®åç
We truly appreciate you taking the time to leave a review on Trustpilot! Hearing about your positive experience means the world to us.
Donna at Big Fish has been extremelyâŠ
Donna at Big Fish has been extremely helpful recently in regards to any questions around my wages. She is always available to contact and responds in quick time, putting me at ease and assuring me efficiently in regards to questions I may have asked
2024幎12æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
We truly appreciate you taking the time to leave a review on Trustpilot! Hearing about your positive experience means the world to us.
Absolute fantastic service
Absolute fantastic service . Get paid on time and pay slip always arrives . Customer service brilliant if need to query anything . Would recommend very highly and have to friends
2024幎12æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you so much for leaving us a Trustpilot review! ð Your feedback means the world to us and helps us keep doing what we love. ð
Great umbrella company
Great company, I have been under them for more than a year, really happy with their operating system, and their staff. (Very responsive and prompt when required)
Dona she is a great staff member for Big Fish ð«
2023幎12æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
We sincerely appreciate you taking the time to share your experience on Trustpilot. Your feedback means the world to us and helps us continue to improve. Thank you for your support!
The girls in the office were fantastic
The girls in the office were fantastic
Very helpful and sorted the wages out weâre as the company I worked for took its time the girls helped us
2024幎12æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you so much for taking the time to leave us a Trustpilot review! Your feedback means the world to us and helps us continue to improve. We truly appreciate your support!
Jennie was very helpful
Jennie was very helpful, she made setting up my account super easy.
2024幎12æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you so much for taking the time to share your experience on Trustpilot. Your feedback means a great deal to us and helps us continue to improve and provide the best possible service.
Salary payments
Salary payments always on time and no issues
2024幎12æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you so much for taking the time to leave a review on Trustpilot. We truly appreciate your feedback and are thrilled to hear about your positive experience with us. Your support helps us continually improve and deliver the best service possible.
So helpful and straight forward
So helpful and straight forward. Always happy to help.
2024幎12æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you so much for taking the time to leave a review on Trustpilot. We truly appreciate your feedback and are thrilled to hear about your positive experience with us. Your support helps us continually improve and deliver the best service possible.
Well organised and staff were helpful
Well organised and staff were helpful
2024幎12æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you so much for taking the time to leave a review on Trustpilot! ð Your feedback means the world to us, and weâre thrilled to hear about your positive experience.
Duplicating expenses
I steady put my expenses, including travel postcodes, mileage and receipts in via the employer so itâs frustrating I have to do the same with the umbrella company to not be taxed twice.
2024幎12æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you for your feedback. We understand itâs frustrating to re-enter expenses, especially after submitting them to your employer. However, as an umbrella company, weâre required by HMRC to independently verify all expenses to ensure compliance and prevent overtaxing.
Weâre continually working to streamline our processes and would welcome any suggestions. Please feel free to contact our team at 01925 989800 if you need further assistance.
Lauren dealt with my account in aâŠ
Lauren dealt with my account in a friendly and professional manner , having had very bad experiences with Umbrella companies my faith is restored and I will have no hesitation in using BigFish Group again .
Liz
2024幎11æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you for leaving a review on Trustpilot. We truly value your feedback, and it means a great deal to us that you took the time to share your experience.
Professional and supportive
Staff are helpful and deal with any issues in a timely manner.
2024幎11æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you so much for taking the time to leave us a review on Trustpilot! Your feedback means the world to us and helps us continue to provide the best possible service.
Customer service is very good
Customer service is very good, any issues are quickly resolved. Would recommend Big Fish Group if you are looking for reliable, ethical and compliant Umbrella company!
2024幎11æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you so much for taking the time to leave us a review on Trustpilot! Your feedback means the world to us and helps us continue to provide the best possible service.
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã