Biscuit Clothing レビュヌ 

1,533
•
TrustScore 5段階評䟡の4.5

4.7

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Biscuit is amazing. I’m obsessed with their coolbrands & brilliant sales. Customer service is so helpful & I have returned time & time again to this trusted Scottish boutique. Refunds are slow but ref... もっず芋る

5぀星のうち5の評䟡

I love Biscuit and recently ordered the Yaya Fringed Cardigan and Nooki Free Bird Cream Embroidered Waistcoat. Both are fantastic additions to my autumn/winter wardrobe. As well as stocking great, uni... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Biscuit team always offer helpful sizing advice for online purchases and fabric feel info etc. They offer a great mix of labels, which is great for mixing up styles and prices! I’ve not been disappoin... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Lovely candle set from Plum & Ashby arrived promptly and well packaged. I have tried calling the telephone number listed a number of times to enquire about an item and have only ever got an answe... もっず芋る

䌁業情報

  1. 衣料品店
  2. ベビヌ服店
  3. ゞヌンズ店
  4. ファッション アクセサリヌ店
  5. アりタヌりェア店
  6. 婊人服店

圓該䌁業による蚘述

Biscuit Clothing and Living, three stores and an online webshop for the modern woman in Edinburgh and Glasgow. Womens clothing, gifts, books and accessories from a range of designer brands.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

1533件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(1,533)

過去12か月のレビュヌ数: 1ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Poor customer service

The order came on time but 8 days after returning I have no refund. If orders are prompt then refunds should be too. The emphasis seems to be on selling at the expense of customer service if something does not fit. As the customer pays to return items, Biscuit should be more timely with refunds. I would not order from Biscuit again.

2023幎10月26日
Biscuit Clothing ロゎ

Biscuit Clothing からの回答

Thank you for your feedback however we are disappointed that you have only awarded one star given the order was received promptly and our refunds procedure is clearly outlined online as well as on the order slip received within your parcel. All refunds once received, are checked by our small team before being processed through our system. As stated, this can take up to 10 working days. Once processed an automatic email will be sent to you via email. Your refund will be processed in line with this policy.

5぀星のうち3の評䟡

Staff training required

Biscuit have lovely things. But the staff, imo, are a bit snooty. They take interest in you only if you look like you might spend. I actually ended up buying a coat- but because I liked it rather than the effort of the staff. This was £250 sale. Maybe if they'd paid me some attention it would have been more!

It is a lovely shop though.

2023幎10月25日
5぀星のうち5の評䟡

Always a pleasure and always a delight

Always a pleasure and always a delight! I shop at both outlets and I find that the service, selection and price range are second to none in Edinburgh! I was at Thistle Street today and was assisted by Marie who is great at giving the best and most honest advice on what looks good and what does not on me. I left a very happy customer with my purchase as always, knowing that I bought a great item of clothing.

2023幎10月26日
自発的なレビュヌ
Biscuit Clothing ロゎ

Biscuit Clothing からの回答

Thank you for your review and we are glad to know you had a good time with Marie!

5぀星のうち5の評䟡

Biscuit team always offer helpful


Biscuit team always offer helpful sizing advice for online purchases and fabric feel info etc. They offer a great mix of labels, which is great for mixing up styles and prices! I’ve not been disappointed yet and I discovered them a couple of years ago. Only wish I lived near enough to visit!

2023幎10月9日
Biscuit Clothing ロゎ

Biscuit Clothing からの回答

Thank you so much for this brilliant review and our online team will always be here to give you advice you need and hope we can see you in our shop one day!

5぀星のうち5の評䟡

Great service & very helpful

Great service & very helpful. Also the bag was packaged so nice I didn’t have to wrap it up for a gift.

2023幎10月15日
Biscuit Clothing ロゎ

Biscuit Clothing からの回答

Thank you for your review, we are happy to know you love our packing!

5぀星のうち5の評䟡

Lovely Skirt.

So pleased with my purchase. Arrived quickly! Lovely material with some wool in the skirt so can ware summer or winter!

2023幎9月29日
Biscuit Clothing ロゎ

Biscuit Clothing からの回答

Thank you for your love to our skirt!

5぀星のうち5の評䟡

I love Biscuit's wonderful clothes!

I love Biscuit and recently ordered the Yaya Fringed Cardigan and Nooki Free Bird Cream Embroidered Waistcoat. Both are fantastic additions to my autumn/winter wardrobe. As well as stocking great, unique brands, I love to support independent shops. The customer service team here are also really brilliant.

2023幎10月7日
Biscuit Clothing ロゎ

Biscuit Clothing からの回答

Thank you for taking time to give us 5 star review and we do want to provide customers some unique and high-quality goods, feeling happy to know you really love them.

5぀星のうち1の評䟡

stained order

stained order, sent an email to them to arrange and inform regarding my return, no answer at all

2023幎9月23日
Biscuit Clothing ロゎ

Biscuit Clothing からの回答

Hi there, we do apologise for the mark on your item. As stated in our email correspondence we have spoken to the wider team regarding checking all items before they are posted out and can only apologise that this wasn't done. We have refunded the order in full as well as your return postage cost. Best Regards, Biscuit x

5぀星のうち1の評䟡

Poor customer care

Terrible customer care even if a loyal customer. Disappointing. Recent quality issues too.
I phoned and left a voicemail and emailed. Never had replies to either.

2023幎9月22日
Biscuit Clothing ロゎ

Biscuit Clothing からの回答

Hi Kirsten, many thanks for taking the time to leave a review. It goes without saying that we are very disheartened and disappointed to receive a 1 star review - particularly as we aren't aware of any issues relating to your orders or contact with us. We would love it if you could contact us directly at our usual contact email - shop@biscuit.clothing in order to rectify this. We have sent you emails and subsequently left you a voicemail as we have not heard back from you. From time to time we do have customers report email going into their Junk Folder so would urge you to check there. Many thanks, Biscuit x

5぀星のうち5の評䟡

Bought a couple of t shirts from the


Bought a couple of t shirts from the Red Cross sale what a great thing to do to raise some money for a good cause. Great service arrived in a couple of days very reliable service and lovely clothes very happy.

2023幎9月28日
Biscuit Clothing ロゎ

Biscuit Clothing からの回答

We really appreciate you taking the time to leave us a review and thank you so much for your support to our public event.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報