Blacks - Holborn レビュー

254

•

4.9

アウトドア衣料・用品店

レビューを書くウェブサイトにアクセス

レビューを書く

所在地

所在地を変更

10-11 Holborn, Westgate House, EC1N 2LL Holborn, GB

•

02071 676791

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

Awesome deal on camping storage

企業が回答しました

We made an order on a Friday and paid extra for 24 hour delivery. At 08.00am Saturday morning we were woken by a telephone call to say that the delivery was started. I was not amused. 8 days later... もっと見る

企業が回答しました

I've been going to Blacks- the Holborn branch, for about 10 years now. The staff at this store have always been so helpful, friendly and perlite and as a result, I've picked up a wealth of additiona... もっと見る

企業が回答しました

I visited the Holborn/Chancery Lane store (sadly due to close soon) and I was greeted by Henna in a very friendly & professional manner. I needed to exchange a backpack for a larger size and nothing w... もっと見る

企業が回答しました

企業情報

Blacks - Holborn について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

10-11 Holborn, Westgate House, EC1N 2LL, Holborn, 英国
02071 676791

4.9

優良

254件のレビュー

5つ星

4つ星

3つ星

2つ星

1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

この企業を閲覧した人は、以下の企業も閲覧しています。

GO Outdoors

www.gooutdoors.co.uk

4.6

(27万)

Millets

www.millets.co.uk

4.5

(10万)

JD Sports

www.jdsports.co.uk

3.8

(36万)

Cotswold Outdoor

www.cotswoldoutdoor.com

2.7

(2752)

Alpinetrek.co.uk

www.alpinetrek.co.uk

3.5

(2851)

Tiso

www.tiso.com

4.7

(1万)

SportsShoes.com

www.sportsshoes.com

4.5

(11万)

Mountain Warehouse

www.mountainwarehouse.com

4.1

(2万)

4.9

すべてのレビュー

(254)

過去12か月のレビュー数: 3,181件

レビューを書く

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

回答に AI 支援を利用する場合があります詳細を表示

2022年6月7日

Great service

Lee was great, good knowledge of all stock and offered me very practical advise and options. Very happy with my purchases and service would definitely go back there.

2022年6月7日

自発的なレビュー

Blacks - Holborn からの回答

2022年6月8日

Hello Kirsty,

Thank you for taking the time to leave your review.

I am glad to hear that you are pleased with the helpful service and advice provided by our in-store team member, Lee, and that you are happy with your purchase.

We look forward to seeing you shop with us again soon.

Thank you,
Diana
Blacks Online Review Team.

2022年6月7日

Amazing customer service from Yasmin…

Amazing customer service from Yasmin and Team. Very helpful and professional. Henna and Karen are also very friendly and helpful.

Thanks

2022年6月7日

自発的なレビュー

Blacks - Holborn からの回答

2022年6月8日

Hello Abderrazak,

Thank you for taking your time to leave us this amazing review!

I am delighted to hear that you are happy with the level of customer service that you have received by the staff at one of our branches as they were all very friendly and helpful while assisting you.

We hope to see you shopping with us again soon.

Many thanks,
Araiz
Blacks Online review team.

2022年6月2日

Went to Holborn store and was helped by Gavin

Went to Holborn store and was helped by Gavin. What a surprise, a salesperson who had deep product knowledge, who challenged me and made me think about what I wanted and needed and who offered that most precious of things - advice based on experience. I'll go back there for the sole reason to get his help again in the future.

2022年6月2日

自発的なレビュー

Blacks - Holborn からの回答

2022年6月3日

Hi Philip,

I appreciate you taking the time to leave us this review.

I am pleased to hear that in your recent visit to our Holborn store Gavin provided excellent help in ensuring you got the right product you need and that you are satisfied with the advice you received from Gavin.

We hope you had a great experience with us and we look forward to seeing you again soon.

Thanks,
Moahmed,
Blacks Online Review Team.

2022年6月1日

Fantastic service by Rhiannon in the…

Fantastic service by Rhiannon in the Holborn branch! She helped me find everything I needed and also showed me some discounts I hadn’t noticed. 5*

2022年6月1日

自発的なレビュー

Blacks - Holborn からの回答

2022年6月2日

Hello,

Thank you for taking your time to leave us a review.

We are happy to hear that you are pleased with the service you received from our colleague, Rhiannon, and she was able to assist you in finding everything you needed.

We hope you shop with us again soon.

Cheers,
Saanyah,
Blacks online reviews team.

2022年6月1日

Thanks for all your help Rhiannon in…

Thanks for all your help Rhiannon in store at Holborn branch - so helpful

2022年6月1日

自発的なレビュー

Blacks - Holborn からの回答

2022年6月1日

Hi Darren,

Thank you for taking the time to leave a review.

I am pleased to hear you are happy with the level of service you have have received by Rhiannon within our store.

We hope to see you shopping with us in future.

Thanks,
Danielle,
Blacks Online Review Team

2022年5月31日に更新

Great customer service from Gavin & Yas

Great customer service from Gavin and Yas. We went in to buy replacements for a pair of Brasher trousers (found by Yas and purchased in store) and two Berghaus Cornice jackets (found by Gavin online at a sale price and Yas put the order through by for us in store for delivery to our home two days later). Our jackets arrived on time. Many thanks to both Gavin and Yas for their great customer service.
Also, good work to the selecting, packing and delivery teams. You delivered when the email said you would. Can't ask for more than that!

2022年5月31日

自発的なレビュー

Blacks - Holborn からの回答

2022年6月1日

Hello Bob,

Thank you for leaving a review.

It's great to hear that you received excellent customer service from Gavin and Yas, who helped you source the item's you were wanting both instore and online. it's good to hear that your jackets were delivered right on time and when they were expected.

We look forward to having you shop with us again soon.

Emma B,
Blacks Online Review Team.

2022年5月26日

Had a very experienced salesman who…

Had a very experienced salesman who went out of his way to help us, ie he measured our feet and got us the right size shoes. And when we realized that they were not waterproof, he went and got us the waterproof ones. Not only that, when we asked for a discount as we had bought many items, we were given a discount. All in all, it was a very satisfying experience.

2022年5月26日

自発的なレビュー

Blacks - Holborn からの回答

2022年5月26日

Hi Julia,

Thank you for taking the time to leave a review.

It is great to hear you are happy with the level of service provided within our store and you have enjoyed your shopping experience.

We hope you enjoy your new products.

Thanks,
Danielle,
Blacks Online Review Team

2022年5月24日

Great customer services and very…

Great customer services and very competitive price, can’t beat any other stores. The manager who served me was exceptionally skilled and approachable.

2022年5月24日

自発的なレビュー

Blacks - Holborn からの回答

2022年5月25日

Good afternoon,

Thank you so much for taking the time to leave us a lovely review!

I'm absolutely delighted to hear that you received great customer service in our store and that you were impressed with our prices.

We hope to see you shop with us again soon.

All the best,
Charlotte,
Blacks Online Review Team.

2022年5月24日

Great to have such excellent personal…

Great to have such excellent personal service. Footwear has to be right and getting the full attention of skilled and knowledgeable staff is a real pleasure and reassurance

2022年5月24日

自発的なレビュー

Blacks - Holborn からの回答

2022年5月25日

Hello Philip,

We appreciate you for taking the time to leave us this review!

I'm really glad to hear you've had a positive in store shopping experience with us.

Also it's brilliant to read the right attention and knowledge is provided by staff.

We hope you continue to enjoy shopping with us.

Thanks,
Jasmine,
Blacks Online Review Team.

2022年5月23日

I was Served by Henna who was amazing

I was Served by Henna who was amazing, She was able to find everything that I needed.
She is a credit to the Blacks store in Holborn.
Excellent customer service!

2022年5月23日

自発的なレビュー

Blacks - Holborn からの回答

2022年5月23日

Hi Lee,

Thank you for taking the time to leave your positive review.

I'm happy to hear that you have had a great experience with Henna in our store, and the great care and help provided as well as the purchase made.

We look forward to you shopping with us again soon.

Have a nice day!
Molly
Blacks Online Review Team

2022年5月10日

自発的なレビュー

Blacks - Holborn からの回答

2022年5月10日

Good morning,

Thank you for leaving a review.

It's great to hear that you have found our team to be very professional and very helpful. We look forward to having you shop with us again soon.

Emma B,
Blacks Online Review Team.

2022年5月2日

Excellent service

Excellent service. Karen and Georgie answered my questions and helped me purchase the items I needed.

2022年5月2日

自発的なレビュー

Blacks - Holborn からの回答

2022年5月2日

Hi Raj,

Thank you for taking the time to leave us this great review.

I am glad to hear that you are satisfied with us and that you had a great experience with Karen and Georgie in our store.

I hope you enjoy your products.

Cheers,
Olga,
Blacks Online Review Team.

2022年5月1日

I needed a wide fitting walking boot…Gavin is the man.

I needed a wide fitting walking boot and had a budget. Gavin at the Holborn Shop was very knowledgeable, offered great advice and a number of options at varying prices.
Great service, definitely my shop of choice.

2022年5月1日

自発的なレビュー

Blacks - Holborn からの回答

2022年5月2日

Hello Steve,

Thank you for leaving a review.

It's great to hear that Gavin at out Holburn store was such a help while shopping for some wide fitting walking boots.

We do look forward to having you shop with us again soon.

Emma B,
Blacks Online Review Team.

2022年4月29日

Gavin at Holborn branch will make your day

Gavin at Holborn branch has been brilliant helping me choose the boots, offering different options based on my requirements, preferences and feet size. Will definitely be back

2022年4月29日

自発的なレビュー

Blacks - Holborn からの回答

2022年4月29日

Hi Mira,

Thank you for your great review.

I am glad to hear that Gavin was able to assist you and that you are happy with the product that you purchased.

We hope that you shop with us again.

Regards,
Alfie
Blacks Online Review Team.

2022年4月28日

Gav in the Holborn branch in London…

Gav in the Holborn branch in London juggling three customers and keeping everyone happy, excellent service, plus bonus sale in progress on the boots I bought!

2022年4月28日

自発的なレビュー

Blacks - Holborn からの回答

2022年4月28日

Hi Jeremy,

Thank you so much for taking the time to leave us a fantastic review!

I'm absolutely delighted to hear that Gav was so efficient and helpful.

We hope to see you shop with us again soon.

All the best,
Charlotte,
Blacks Online Review Team.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュープロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは当社のガイドラインに反します。

詳細情報