Visited black todays to buy rucksacks for my children for our approaching holiday to India. I was greatly assisted by Ethan at the hull store who was incredibly patient and knowledgable. He was friend... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Following a horrific experience a few months ago at the same store, my faith was restored when Charlotte helped me select the right jacket at the right price. No pushy sales tactics, just great custo... もっと見る
企業が回答しました
The staff member who served me was good. She deserves five stars for helpfulness. The only reason I have given four stars is because the stock at the branch is limited by size. Catherine, who served... もっと見る
企業が回答しました
We went to the Blacks, Hull store to buy walking boots. Jess and Stuart gave great customer service. They were friendly and approachable. They advised on size and had excellent product knowledge resul... もっと見る
企業が回答しました
企業情報
Blacks - Hull について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
Jameson Street, HU1 3JX, Hull, 英国
- 01482 427387
4.9
優良
305件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff were very pleasant and…
Staff were very pleasant and accommodation during my recent store visit and subsequent purchase
2022年11月29日
自発的なレビュー
Blacks - Hull からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
The staff are helpful and cheerful and…
The staff are helpful and cheerful and very efficient would recommend 👌
2022年11月28日
自発的なレビュー
Blacks - Hull からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Blacks - Hull からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Had a great time visiting this store in…
Had a great time visiting this store in Hull, bought myself a nice rab jacket that will hopefully see me through winter in the north east. The service was brilliant, I could not fault it. Top marks.
2022年11月22日
自発的なレビュー
Blacks - Hull からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Excellent service and a discount too
Excellent service and a discount too. Very happy
2022年11月22日
自発的なレビュー
Blacks - Hull からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Poles apart
Chose a pair of walking poles for a gift and was directed to rubber ferrules for the points. A neccessary
addition.
Thanks
2022年11月22日
自発的なレビュー
Blacks - Hull からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Very good Staff
Very good Staff. Very helpful. Company has a good range of stock for everyone.
2022年11月20日
自発的なレビュー
Blacks - Hull からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Great boots and speedy delivery.
2022年11月11日
Blacks - Hull からの回答
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Blacks Customer Care Team
Great service and very helpful staff
2022年11月12日
自発的なレビュー
Blacks - Hull からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
How shopping should be
Very good service when trying on boots, a good product range and there was 25% off all Berghaus. Friendly and helpful staff.
2022年11月5日
自発的なレビュー
Blacks - Hull からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
The staff are so nice and helpful
2022年10月24日
Blacks - Hull からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Excellent staff and choice
Great experience today shopping for hiking boots for my teenager. Great selection of boots at a variety of prices. Helpful, friendly, professional staff. I will definitely return to this store because of the service. Also, thank you Blacks for supporting the Blue Light card 💙
2022年10月28日
自発的なレビュー
Blacks - Hull からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Blacks - Hull からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Very pleasant experience knowledgeable…
Very pleasant experience knowledgeable staff excellent prices
2022年10月21日
自発的なレビュー
Blacks - Hull からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Blacks - Hull からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Staff was brilliant
Staff was brilliant, great layout of the shop, some very creative displays on show, everyone definitely went above and beyond for me, brilliant shop and service for all of your outdoor essentials!
2022年10月20日
自発的なレビュー
Blacks - Hull からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
the staff that assisted me today was…
the staff that assisted me today was very pleasant and was very helpful
2022年10月4日
自発的なレビュー
Blacks - Hull からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
JD Customer Care Team
Very helpful staff as always
Very helpful staff as always, in there advice of buying the product I purchased,
2022年9月27日
自発的なレビュー
Blacks - Hull からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Friendly knowledgeable staff
Been before and got really good advice and merchandise. This time I took my wife to get some walking boots. Again I received great advice and support from in store member Stuart. 👍. Thank you again.
2022年9月24日
自発的なレビュー
Blacks - Hull からの回答
Hi David,
Thank you so much for the positive review.
We're pleased to see that you gave us 4 stars and hope you choose to shop with us again soon.
Wayne
Blacks Online Reviews Team
Friendly knowledgeable staff
Friendly knowledgeable staff
I have been to this store many times because its well laid out easy to find what your looking for and the quality is what I like
2022年9月20日
自発的なレビュー
Blacks - Hull からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。