How refreshing to walk into a shop to buy walking shoes and to find staff who are there, so helpful, and also extremely knowledgeable! Alex couldn’t have been better, recommending which brand would pr... もっと見る
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所在地
所在地を変更Meadowhall Shopping Centre, 2 The Arcade, S9 1EH Sheffield, England, GB
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I bought two pairs of Merrell trainers from Blacks Meadowhall store on 4/8/26. The assistant who helped me was Alex. He was attentive, patient and professional. He was friendly and welcoming and did n... もっと見る
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Recently purchased a pair of walking trainers from Blacks in Meadowhall. Peter was very friendly and helpful. He gave very good advice in helping me choose my shoes. I would also like to mention Oliv... もっと見る
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The staff were great. Alex really helped us, recommending and guiding us based on our specific needs. Fantastic service by Alex, highly recommend the shop.
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企業情報
Blacks - Meadowhall について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
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Meadowhall Shopping Centre, 2 The Arcade, S9 1EH, Sheffield, England, 英国
4.9
優良
81件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Lovely visit to Blacks in Meadowhall.
Lovely visit to Blacks in Meadowhall.
Plenty of stock, Incredibly helpful & knowledgeable staff.
A shout out to Scott who went over and above to make sure all my expectations were met. 👍🏻
2026年6月29日
自発的なレビュー
Blacks - Meadowhall からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Blacks Customer Care Team
What a great shop with really helpful…
What a great shop with really helpful and knowledgeable staff. Olivia was friendly and knew what she was talking about re boots.
Thank you for a nice experience!
2026年6月29日
自発的なレビュー
Blacks - Meadowhall からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Initial telephone call with Scott re…
Initial telephone call with Scott re the product and stock availability. Service in the by Ellie who who approached us in the store and gave us time to explore the product . All round good service great communication. Thankyou
2026年6月29日
自発的なレビュー
Blacks - Meadowhall からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Great service with Scott making sure we…
Great service with Scott making sure we purchased the right gear.
2026年6月27日
自発的なレビュー
Blacks - Meadowhall からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Amazing service from Alex
Amazing service from Alex - absolute legend - fantastic customer service
2026年6月28日
自発的なレビュー
Blacks - Meadowhall からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Blacks - Meadowhall からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
Very knowledgeable and friendly staff…
Very knowledgeable and friendly staff (Alex) with a good range of goods. Looked and discussed several alternatives before deciding on the most suitable product for me
2026年6月12日
自発的なレビュー
Blacks - Meadowhall からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Alex and Ellie Meadow Hall
Both Alex and Ellie were amazingly helpful to me & my daughter on friday May 8th in the meadowhall store. They were so friendly and knowledgeable giving me confidence in my purchase. i’m very happy with my new boots, thank you ! 🤩
2026年5月8日
自発的なレビュー
Blacks - Meadowhall からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Well stocked store
Kasper is a pleasant, helpful young man, offering to get different sizes of the walking shoes I was interested in for me to try. Nothing too much trouble. He is an asset to your store
2026年6月10日
自発的なレビュー
Blacks - Meadowhall からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Very helpful staff!
Very helpful staff member Scott & easy to navigate the store.
Helped to make the right choice.
2026年6月8日
自発的なレビュー
Blacks - Meadowhall からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Blacks Customer Care Team
Scott was very knowledgeable about the…
Scott was very knowledgeable about the coat I chose. He offered us freebies & explained how these were to be used.
Very polite & pleasant.
2026年6月6日
自発的なレビュー
Blacks - Meadowhall からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Excellent visit
Went into store. Scott handled the sale. Very good. Not pushy. Perfect.
Hence leading us to make purchase of good quality items to the tune of a paramo coat and a fleece top. £500
We came into the store as it looked clean. Well stocked and modern.
Thanks.
2026年6月6日
自発的なレビュー
Blacks - Meadowhall からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Lovely clean shop
Lovely clean shop, sale assistants very attentive, friendly and helpful. We were served by Alex, he was able to advise us and recommend stuff that we needed.
2026年6月5日
自発的なレビュー
Blacks - Meadowhall からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
Alex really helped a lot
Alex really helped a lot! He basically told me everything I need to know to pick my first pair of hiking boots.
2026年6月4日
自発的なレビュー
Blacks - Meadowhall からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Shela who served me was very polite and…
Shela who served me was very polite and nothing was too much trouble she served me quickly and efficiently
2026年6月3日
自発的なレビュー
Blacks - Meadowhall からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Blacks Customer Care Team
We got served by a young lad called ry …and Alex
We got served by a young lad called ry And the reason for me returning to this shop was because of Alex , he really knows his knowledge when it comes to personal preference. These guys really are extremely helpful and go above and beyond to make sure the customer is satisfied. Much appreciated, Meadowhall Sheffield
2026年5月30日
自発的なレビュー
Blacks - Meadowhall からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Blacks Customer Care Team
Scott and Ellie were so helpful and knowledgeable helping me to choose walking shoes
Bought some walking shoes today the staff were so helpful and knowledgeable
2026年5月29日
自発的なレビュー
Blacks - Meadowhall からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Very informative and great advice from…
Very informative and great advice from Ellie!
2026年5月26日
自発的なレビュー
Blacks - Meadowhall からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
Nice looking shop with alot to offer
Nice looking shop with alot to offer, the best part was our server Alex who gave us alot of detail on what to buy and why really showing he knows his stuff, he was very friendly and made the experience 10x better than it wouldve been. 5 starts for a reason.
2026年5月24日
自発的なレビュー
Blacks - Meadowhall からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Awesome feedback from me
Awesome feedback from me, great relaunch event, great stock available, great music, and AF refreshments, and bagged a deal. Will be back
2026年5月22日
自発的なレビュー
Blacks - Meadowhall からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Blacks Customer Care Team
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