Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good range of stock and priced competitively. Tom was very helpful with figuring out the best choices for an upcoming trip - pointing me to the right choice, rather than just the most expensive choice... もっと見る
企業が回答しました
Kelly was truly amazing. Having tried on just about every pair of size 11 and 12 trail shoe options taking best part of an hour whilst dealing with several other customers at the same time. Came up wi... もっと見る
企業が回答しました
Kelly was super helpful. Looking for a waterproof coat with fleece liner for a teenager whose outgrown kids sizes. Thought it was going to cost a lot more to buy adult size but she found us some optio... もっと見る
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企業情報
Blacks - Yeovil について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
22 Middle Street, BA20 1LY, Yeovil, 英国
- 01935 314156
5.0
優良
765件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Blacks Yeovil
I’ve shopped in Blacks in Yeovil for several years. The staff, particularly Hazel, are always very helpful and professional. It’s a pleasure to visit the shop.
2025年1月21日
自発的なレビュー
Blacks - Yeovil からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Staff very helpful
Staff very helpful, excellent service, purchase was value for money. I will call again
2025年3月20日
自発的なレビュー
Blacks - Yeovil からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Satisfaction
Wide range of products and all sizes in stock. Great advice and suggestions from staff members encountered. Would like to give an extra mention for Hazel and Duncan. Thank you very much
2025年3月18日
自発的なレビュー
Blacks - Yeovil からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Went in today and bought x2 1/4 zips…
Went in today and bought x2 1/4 zips and very happy with them and Hazel served me and was lovely and gave us a great service. 😌
2025年3月10日
自発的なレビュー
Blacks - Yeovil からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Blacks - Yeovil からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Salesman👏👏👏👏😁😁😁
Service was great, especially from a nice young man named Will who helped me to try on some hiking boots. Excellent advice and knowledge.
Thank you Will
2025年3月2日
自発的なレビュー
Blacks - Yeovil からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Black's Yeovil.
A very good choice of stock. The lady who assisted me, Hazel, was very professional, polite, and friendly in her demeanor.
Will definitely visit again.
2025年2月17日
自発的なレビュー
Blacks - Yeovil からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Always great service and communication…
Always great service and communication in Yeovil Blacks. We visit this store often, we have dog and love the outdoor life. So when we are greeted by Ben Saywell, we know we are going to get someone knowledgeable and friendly.
2025年2月8日
自発的なレビュー
Kelly was absolutely wonderful
Kelly was absolutely wonderful. She was so knowledgeable about all the different hiking boots, and so helpful.
She had to get out masses of pairs in differing sizes but was cheerful and happy all the time.
Brilliant service in every way.
2025年2月7日
自発的なレビュー
Hazel was very helpful and friendly
Hazel was very helpful and friendly, pointing out other offers I was entitled too that I had missed
2025年2月3日
自発的なレビュー
Excellent
Kelly couldn't have been more helpful or patient whilst helping me make my purchase.
2025年1月31日
自発的なレビュー
Brilliant!
Brilliant!! So good to deal with a person. Got personal service and great advice. Got the right shoe and the tight size.
2025年1月29日
自発的なレビュー
Excellent store in Yeovil
Excellent store in Yeovil, Kelly and Tom were extremely helpful I would recommend this store and Black's in general
2025年1月29日
自発的なレビュー
Great service and good prices
Attentive service from Kelly and plenty of choice. I needed a new pair of walking shoes and got a pair of Merrell's for a good price.
2025年1月28日
自発的なレビュー
Louise was really helpful and…
Louise was really helpful and persevered to get me the right fitting boots. Very happy
Thanks
2025年1月24日
自発的なレビュー
Store had items in stock
Store had items in stock, and served by a very helpful happy Hazel
2025年1月21日
自発的なレビュー
Blacks - Yeovil からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
The lovely Louise
The lovely Louise, again, afforded me her time, patience and experience in supporting a well informed purchase. Thank you.
2025年1月19日
自発的なレビュー
Great experience!
Didn't get the staff member's name but she was very helpful, without pressure, and as a result I got what I was hoping to buy! So good to be able to try a variety of footwear in an actual shop rather than wasting time online, great prices too, very competitive. Thank you number 006 on my receipt, whoever you are!
2025年1月7日
自発的なレビュー
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