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Blue Banana レビュー 

5,589
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had my nose repeierced with el she is so kind and helpful and we had a lovely conversation all the staff at blue banana are truly the loveliest people you could ever meet. El went over things in suc... もっと見る

企業が回答しました

5つ星のうち5の評価

Absolutely AMAZING experience, Daisy done my son’s piercing today . Made him feel so comfortable and brave , would highly recommend if anyone wants any piercings . This place is extremely clean and s... もっと見る

企業が回答しました

5つ星のうち5の評価

I had my eyebrow pierced by Heather and she was so lovely and explained how it works and when I felt dizzy she helped out and we had a lovely conversation about tattoos and peircings. All the other st... もっと見る

企業が回答しました

5つ星のうち5の評価

I tend to be apprehensive of buying things online but blue banana has been just lovely! I bought two pairs of tights and a stunning claw clip- which with shipping totaled to just over £16 which I was... もっと見る

企業が回答しました

企業情報

  1. 衣料品店
  2. ボディ ピアス ショップ
  3. ファッション アクセサリー店
  4. 毛髪製品店
  5. ヴィンテージ クローズ専門店

Blue Banana について

当該企業による記述

This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!

Helpful Links

Please use the links below to get Customer Service support or to take a closer look at the products we offer.

Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye

Shop Piercing

Customer Service Opening Hours

These hours are when we have agents in the office to answer the phone and respond to tickets & emails.

  • Mon to Fri (USA - PST: 12:30am - 8:30am)
  • Mon to Fri (UK - GMT: 08:30am – 16:30pm)
  • If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.

    Fashion With An Edge!

    当該企業による記述

    Want to Return or Exchange Your Items?
    Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
    Get In Touch
    If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
    Something For Everyone!
    At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.

    We Promise to Give Top Quality Service.

    We care about each and every customer.

    We care about each and every customer.
    We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.

    連絡先

    4.7

    優良

    TrustScore 5段階評価の4.5

    5589件のレビュー

    5つ星
    4つ星
    3つ星
    2つ星
    1つ星

    顧客にレビューを依頼しています

    この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

    ネガティブなレビューの 100%に回答しています

    通常48時間以内に回答

    この企業のTrustpilot 利用方法

    レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

    4.7

    すべてのレビュー

    (5,589)

    過去12か月のレビュー数: 637

    レビューを書く
    Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

    5つ星のうち5の評価

    Had an absolutely amazing time in your…

    Had an absolutely amazing time in your Plymouth store, Liam and the team are an asset to you, loving the fresh new look it’s easier to shop but but but what has happened to the music ?!? Bought some cool biker backpacks, clothes and jewellery

    2026年5月19日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,

    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    BB Team

    5つ星のうち5の評価

    Ordered a hoodie for my partner

    Ordered a hoodie for my partner. Service overall was very good, and quick delivery.

    2026年5月9日
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,

    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    BB Team

    5つ星のうち5の評価

    Very personal service.

    I honestly would not go anywhere else to have a piercing than the Cardiff store, the staff on the counter were so lovely and even joked with me about having to come back to have the second one done. I felt like they totally understood peoples decision, Robyn who did my piercing the first time also did the one when I returned and honestly like the first time made me feel comfortable and said how well I had looked after the first one which was really encouraging. Would recommend the Cardiff store to anyone looking to get a piercing, what genuinely love people and Robyn was perfect, thank you.

    2026年5月19日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,

    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    BB Team

    5つ星のうち5の評価

    Nose piercing!

    Got my nose pierced today and had a wonderful experience. Im a wimp when it comes to needles but my piercer, Billie, was lovely and talked to me the whole time. Luckily didn't pass out, lol!

    2026年5月18日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,
    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    5つ星のうち5の評価

    Reading Branch

    Visiting the reading branch today was a really pleasant trip, Staff are really friendly and helpful ,polite .We couldn't get a tshirt in store so ordered it on line for us .The staff make the store a friendly welcome place to shop .Managers you should be proud of you staff.

    2026年5月18日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,

    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    BBTeam

    5つ星のうち5の評価

    Best piercing place ever the staff are…

    Best piercing place ever the staff are so kind and are the best at they’re job 10/10 !!!

    2026年5月17日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,
    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BBTeam

    5つ星のうち5の評価

    Emmie Very helpful and chatty to help…

    Emmie Very helpful and chatty to help with nerves

    2026年5月17日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,
    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BBTeam

    5つ星のうち5の評価

    AMAZING SERVICE AND CARE

    ive been to bluebanana in Leeds City Centre twice now, and the care and professionalism in their consultations for anatomy analysis and piercing is unreal! Yesterday I got 3 piercings and felt abit dizzy after, but Grace was super caring and calm, offered me water, and kept me comfy until i was ready. Would 100 percent recommend getting pierced here. Staff is super friendly and helpful too :)) the piercing look fabulous

    2026年5月15日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,
    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BBTeam

    5つ星のうち5の評価

    Happy Customer

    Purchased a gorgeous pair of Doc sandals at a great price. The website is simple to navigate and not 'glitchy'. The checkout is simple and quick. Because I ordered before 3pm yesterday, my delivery arrived today. I cannot comment on 'customer service interaction', because this transaction was absolutely seamless (obviously due to the 'behind the scenes customer service)... well played Blue Banana!

    2026年5月16日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,
    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BBTeam

    5つ星のうち5の評価

    I came in for a flat it was an amazing…

    I came in for a flat it was an amazing experience with amazing staff and I love the result

    2026年5月16日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,
    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BBTeam

    5つ星のうち5の評価

    Perfect Place For First Time Piercings!!

    I had the pleasure of taking my daughter for her 1st ever piercing at 19 to BB Leicester store for her navel and treated myself to a sternum whilst waiting.
    We had the lovely Skye doing the honours. Skye was welcoming and could instantly see my daughter who has ASD was comfortable in her presence. She took the time to level up the markers perfectly not rushing which for me made me feel that she was going above and beyond to make this a positive first experience for my girl. Throughout both of our treatments Skye was chatty down to earth but remained professional and informative. I've had many piercings in my time and I must say that Skye was one of the best. I love my new sternum piercing and was great to see how pleased Skye was with her own work which shows passion for her skill
    Thank You for a great all round experience xx

    2026年5月15日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,
    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BBTeam

    5つ星のうち5の評価

    Piercing

    Visited today for a piercing. Freindly, helpful staff in the shop were happy to explain everything.
    Hannah did my piercing. She was very reassuring and professional. The piercing was incredibly quick and (almost) painless.
    Highly recommend.

    2026年5月14日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi there,

    Thank you for taking the time to leave a five-star review! We're glad to hear you enjoyed your product and the range of colours available. We hope to welcome you back soon!

    Blue Banana

    5つ星のうち5の評価

    Fantastic customer service when my…

    Fantastic customer service when my product proved to be faulty. Very impressed and would definitely buy again.

    2026年4月27日
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi there,

    Thank you for taking the time to leave a five-star review. We hope to welcome you back soon!

    Blue Banana

    5つ星のうち1の評価

    Not the best fist impression

    Bought some shoes online, the next day I got an email saying my order was cancelled as they don’t have the shoes I ordered? Somehow they took the money anyways and then refunded and now I’m stuck in a cycle waiting for the money to go back in to my account week later! I’ve not used this company before and I’m really disappointed!

    2026年5月6日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi there,

    We're sorry to hear that you experienced this issue. If have not received your refund more than five working days after customer services contacted you to let you know your order was refunded, please get in touch with our customer service team with more details so that we can provide further support.

    Once again, we apologise for the system error that listed the Dr Martens available when they were out of stock.

    Kind regards,
    Blue Banana

    5つ星のうち5の評価

    Great product..

    Great product... As described, well wrapped and quick delivery.

    2026年4月24日
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,
    Thank you so much for your review! We're glad that you had a 5-star experience with us. We hope to welcome you back to our website soon!
    Kind regards,
    BB Team

    5つ星のうち3の評価

    Very unsanitary

    One piercing that I got yesterday had fallen out (different shop) so went to bb to get it sorted. Upstairs staff really nice but the piercer who sorted me out didnt wear gloves and I didnt see them wash their hands either after dealing with a previous client although they took the time to clean the bench. They cleaned the pierced area but not the bar I had been holding in my hand for abt 15 minutes (I wouldn't even care if they used the same antiseptic wipe) Then once the bar I had was back in they proceeded to say that I needed a longer bar. Won't be getting any piercings done there unless there's another emergency situation like this. I only went because I thought it would be cleaner than me doing it myself but turns out it wasn't.

    Edit: the piercer did not wear gloves or clean the jewelry before hand

    2026年5月10日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi Parker

    We are very sorry to hear that you did not have a good experience in our Birmingham Branch.

    We passed on your review to our Regional Manager, who has disputed your comments.

    They have confirmed that the piercer followed all hygiene practices, including hand washing, wearing gloves and cleaning of the jewellery. The piercer also asked if you had a latex allergy before putting on the gloves.

    They also confirmed that the establishment that you went to for the piercings initially did not use the correct jewellery. Our piercers' advice was that you change the jewellery to one that is less likely to reject or fall out again. That advice was not followed, and no new jewellery was purchased.

    The service was completed free of charge as a gesture of goodwill by our in store team.

    We are very sorry your expectations were not met during this experience.

    Kind regards,
    Blue Banana

    5つ星のうち5の評価

    A decent price

    A decent price, a quick sale, recived quickly

    2026年4月30日
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,
    Thank you so much for your review! We're glad that you had a 5-star experience with us. We hope to welcome you back to our website soon!
    Kind regards,
    BB Team

    5つ星のうち5の評価

    Brilliant place and staff

    Blue Banana Nottingham .. yet again you’ve treated us with care attention and made the whole process brilliant !
    My Daughter took advantage of the current offer of Buy one piercing and get the second half price , she had 2 high Cartlidge piercings  . Staff upstairs sorted all she needed with ease and professionalism . Went down stairs and this time she was pierced by Tiggs ( Tegan) who we have talked to many many times when she’s upstairs ! Thank you Thank you Thankyou for your help and patience and professionalism in sorting where she wanted them doing and sorry she bled :) your a credit to Blue Banana Tiggs !! the whole experience again was fantastic ! See you all soon :) .
    Grace & Julz x

    2026年5月7日
    自発的なレビュー
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,
    Thank you so much for your review! We're glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    5つ星のうち5の評価

    Excellent service

    Excellent service

    2026年4月22日
    Blue Banana ロゴ

    Blue Banana からの回答

    Hi,
    Thank you so much for your review! We're glad that you had a 5-star experience with us. We hope to welcome you back to our website soon!
    Kind regards,
    BB Team

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