Flight Centre Online レビュー 

1,658
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Appalling service received when attempting to change a ticket on the day of travel. Very hard to understand the CSR due to English being her 2nd language. Asked to speak to a manager and again Englis... もっと見る

5つ星のうち5の評価

The flight centre website was easy to navigate. Same as other platforms. The difference was the Flight Centre immediately tells u that a flight u chose is no longer offered by the airline, or that ur... もっと見る

企業が回答しました

5つ星のうち4の評価

Fairly easy to use website. Changing queries and filters a little slow. Ultimately gets the job done. Would be nice if you could see alternative options like fly up on one carrier and return on anothe... もっと見る

企業が回答しました

5つ星のうち5の評価

I was stuck with my immediate travel to the US until when I stumbled onto your Website. Although it was NEW to me I made a few search of REVIEWS for your site and found out to be above average (3... もっと見る

企業が回答しました

企業情報

  1. 旅行情報収集サイト
  2. 航空券代理店
  3. フライト検索サイト
  4. 旅行代理店

Search and compare flights to find the best price.

当該企業による記述

Search and book flights online
Flight Centre is South Africa's leading travel retailer, now bringing you secure online booking for our large range of domestic and international flights.

連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

1658件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(1,658)

過去12か月のレビュー数: 1

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

THANK YOU VERY MUCH FOR YOUR EASY TO…

THANK YOU VERY MUCH FOR YOUR EASY TO USE TO BOOKING WEBSITE. AS IT WAS MY FIRST TIME TO USE IT I FOUND IT TO BE FRIENDLY AND HUSTLE FREE.

2022年3月22日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear Zakhele

Thank you for this lovely feedback and for choosing to book your travel through Flight Centre. We are so happy it was a seamless experience and welcome feedback on how we can ensure it's a 5-star one next time around.

~Emily

5つ星のうち3の評価

Luggage restrictions are not well…

Luggage restrictions are not well explained.

2022年3月22日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Good day

Thank you for taking the time to share your concerns and valuable feedback with us. Our Customer Experience team will look into this matter for you and get in touch directly to ensure we share detailed feedback in this regard.

***Update***
Thank you once again for actively affording us the chance to learn from your insights and to continue to work towards the best booking experience for our customers.

~Emily

5つ星のうち5の評価
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear Linda

Thank you for sharing your 5-star experience with us and for choosing Flight Centre to book your travel. We are so pleased to know that you were well looked after.

If any of our Online Support agents contributed to this rating, we welcome their details so that we may recognise a job well done.

~Emily

5つ星のうち5の評価

Jensen was amazing

Jensen was amazing. He helped me book a flight to London.
He was patient , professional and has great people skills.
Thanks Jensen you are a true star in your company

2022年3月22日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear Philippa

Thank you for taking the time to recognise Jimson from our Online team and for entrusting your travel to Flight Centre. We are so pleased to know the assistance you received was a true reflection of the experience we want fr our customers and we will ensure Jimson is recognised for his service excellence.

~Emily

5つ星のうち5の評価

Excellent service and friendly…

Excellent service and friendly assistance. The only agent I will use in future.

2022年3月22日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear Anita

Thank you for taking the time to rate the service that you received from Flight Centre. We would love to acknowledge the individual responsible for your very positive experience and kindly ask that you share their details by updating this review or emailing us at customer@fctg.co.za.

~Lynette

5つ星のうち5の評価
Flight Centre Online ロゴ

Flight Centre Online からの回答

Good day

Thank you for taking the time to share your experience with us and for choosing to book your travel on the Flight Centre website.

We are so thrilled to know it was a seamless experience and hope to continue offering this experience for many more bookings to come.

~Emily

5つ星のうち5の評価

So far I have had great service just…

So far I have had great service just waiting for my ticket now and I be happy 😊

2022年3月21日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear D.E Kohne

Thank you so much for the positive rating. We take pride in knowing our customers are happy with their online experience. We appreciate your feedback and look forward to assisting with your future travels.

~Chido

5つ星のうち5の評価

Booking through Flight Centre was quick…

Booking through Flight Centre was quick and easy. It will definitely be my "go to" booking website going forward.

2022年3月21日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear Customer

Thank you for rating Flight Centre's website. We strive to provide a seamless online booking tool and we are delighted to know that you benefitted from this. We look forward to being a part of your future travel adventures.

~Lynette

5つ星のうち5の評価

Brilliant

Brilliant Thank you for the great service will use you again

2022年3月21日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear Customer

Thank you for taking the time to review our online service. We are glad that you had a great experience. We appreciate your support and look forward to welcoming you back onto our online platform in the near future.

~Chido

5つ星のうち5の評価

Fantastic service from the online…

Fantastic service from the online consultant Judith Mokagane allocated to our bookings!!

2022年3月20日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear customer
Thank you very much for the 5-star review. We are delighted Judith has provided you with fantastic service. We will be sure to let Judith know that she has received your vote of confidence. ~Thea

5つ星のうち5の評価

Excellent service

2022年3月20日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Good day

Thank you for this lovely feedback and for taking the time to share your experience with us. We always aim to deliver seamless 5-star booking experiences and we hope to be a part of many more travels to come.

~Emily

5つ星のうち5の評価

Super

Excellent tht was 5 star

2022年3月20日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear Customer

Thank for the great review. We are thrilled that you had a 5-star online booking experience. We greatly appreciate your feedback and look forward to many more bookings from you in the future.

~Chido

5つ星のうち4の評価

Good

Reasonable prices, easy to book.

2022年3月20日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear Rebecca

Thank you for rating Flight Centre's website. We are delighted that you found it easy to make a booking. We would like to ensure that you are having 5-star experiences using the Online Booking tool and would love to get your feedback on how we can make this happen for you. You are welcome to email any of your suggestions and thoughts to customer@fctg.co.za.

~Lynette

5つ星のうち5の評価

Simple clear and easy to use flight…

Simple clear and easy to use flight selection and payment

2022年3月20日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear customer
Thank you very much for the positive review. We are delighted you found our online booking platform concise, and user friendly. We look forward to reserving your future travels. ~Thea

5つ星のうち5の評価
Flight Centre Online ロゴ

Flight Centre Online からの回答

Good day

Thank you for sharing this great feedback with us and for entrusting your travel to Flight Centre. We look forward to being a part of many more journeys to come.

~Emily

5つ星のうち4の評価

I had to contact Flight Centre a number…

I had to contact Flight Centre a number of times to receive my tickets.
After a numerous phone calls I have now received the tickets.

2022年3月20日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear Stephen
Thank you very much for the feedback. Please accept our apologies for the delay in obtaining your tickets. We are pleased that the matter is resolved and trust that your next interaction will be a 5-star one. ~Thea

5つ星のうち5の評価

It was really easy to book my flight…

It was really easy to book my flight and got the tickets emailed to fast and promptly. Will definitely use it again

2022年3月19日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear Tasha

Thank you for sharing your experience with us and for choosing to book your travel on Flight Centre's booking tool. We are so pleased to know your user experience was seamless.

~Emily

5つ星のうち5の評価

I AM SATISFIED WITH YOUR FLIGHT BOOKING SERVICE

I was stuck with my immediate travel to the US until when I stumbled onto your Website. Although it was NEW to me I made a few search of REVIEWS for your site and found out to be above average (3.5/5). I decided to take this calculated risk and vows! It worked smoothly:
- Easy of payment by CC
- immediate access to my purchase (the eTicket/Itinerary} and
- Confirmation Email.
I commend your service and would be more than happy to recommend it to someone else. Emmanuel Mauga, Dar es Salaam, Tanzania

2022年3月19日
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear Emmanuel

Thank you for the wonderful recommendation and for entrusting us with you travel. We strive to offer a seamless customer journey when booking via our website and we are thrilled that this was your experience. We appreciate your feedback and look forward to assisting with your future travels.

~Chido

5つ星のうち5の評価
Flight Centre Online ロゴ

Flight Centre Online からの回答

Dear Peggy

Thank you for this shining 5-star review of Flight Centre's Online Booking tool. We are pleased that you found the pricing very competitive. We certainly look forward to making plenty more of your future travel dreams a reality.

~Lynette

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