Boots Hearingcare - Belfast レビュー 33

Lynne clearly explained the whole process which made me feel comfortable.
She made the experience pleasant rather than worrying.

The audiologist was professional. She communicated clearly, I didn’t feel rushed. I felt very much at ease.

Staff extremely helpful and kind at boots. I have had issues with wax for years. And I have to say Boots hearing care in Belfast has been so very helpful with me. I appreciate all the advice and they really care about working with your ears.

Sarah

I needed to update my hearing aids around end of June, and was seen by Lynne. Absolutely fantastic and totally delighted with them. Lynne was so knowledgeable and helped me pick the type of hearing aids that were best suited to my needs. Went on holidays for 2 weeks in July, but 1 of the hearing aids stopped working on the 2nd day. On my return, got an appointment almost immediately. I seen Lynne again, and she was so helpful and sorted everything out in minutes. I can't thank her enough !! Now I'm back to great hearing again and can not fault Boots Hearing Care in anyway, a great service.

I had an in-depth assessment with someone who really understood my needs. Very patient and helpful and put me at ease

Attended appointment to get new hearing aids. Turned out the new aid was faulty. No meaningful apology.

Great experience with Boots hearingcare Belfast. So easy to get an appointment and very little time to wait. From the hearing test to fitment of my new hearing aids was done in a very timely manner. My consultant Esther was excellent, very knowledgeable and extremely professional. Time was taken to explain all aspects of my hearing needs and the range of options available to me. In addition the frequent reviews and adjustments, where necessary, were very reassuring. Also the cost was very competitive and several options of payment were made available. I can’t praise the service provided high enough. Thank you!!! :)

listened and understood my hearing issues. Genuinely felt that my issues were taken on board and correctly reviewed, with a view to tailoring a solution which would greatly improve my hearing and general contact with other people.

Fantastic service. 😊👏🏻👏🏻👏🏻

My husband had a fantastic experience with Esther Moore on the 13th December.
We were very impressed with her professionalism, calm manner and patience. Her knowledge and skills were very evident.
Very grateful for this excellent service.

Comfortable surroundings and an empathetic audiologist made me confident that I would get the best solution for my hearing loss.
Testing was straightforward, followed by a comprehensive explanation of my hearing limitations and the various levels of sound management options possible, to suit my lifestyle. The 3 month 'test drive' period to see if I've made the right choice is really helpful.
Several days later, the fitting session was a thorough and re-assuring introduction to wearing, cleaning and charging my new hearing aids.
The Hearingcare clinic is in the city centre. When I arrived home, in the suburbs, I heard a volume of birdsong which I must have been missing for a number of years.

Aftercare very good and staff attentive and helpful.

I received superb service at boots today in Belfast from Karen and Esther. They could not have looked after me better. It was a very last moment appointment as my hearing aid had stopped working and I was going to be away with no functioning hearing aid. I was so relieved they helped me out and I can now hear and be part of the world again!

Your booking system is poor.
Your audiologists are superb
Very professional and communicate very well.

Every thing went smoothly and very professionally.

So easy to book. Audiologist was so helpful and explained everything so well. Really made me feel comfortable. Can't wait to get my hearing aids on Tuesday. Would highly recommend 👌

The consultant was really lovely and explained everything n a way that was easy for me to inderstand

Very good service my mother was happy the girl was great and patient with her as she would get very unsettled