Boston Wardrobes レビュー 

279
•
TrustScore 5段階評価の3

3.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

“Bait and switch” Purchased a sweat shirt and was sent a garment not even close to the advertised display. They ghosted me after reaching out for a return request. UPDATE finally two weeks plus went... もっと見る

5つ星のうち3の評価

The reviews are confusing. I was looking for Boston Wardrobe in NZ, and clothing company. Reviews are talking about a totally different product. This is confusing and worth nothing.

5つ星のうち4の評価

We're thrilled with the service we received from Boston Wardrobes. Lee stepped us through our options and provided expert knowledge and advice which really helped shape our somewhat vague brief. We... もっと見る

5つ星のうち5の評価

Boston Wardrobes never disappoint. Right from the start with the visit by the lovely and talented Bonnie through to the installation of their very high-end quality product. Even at close inspection, t... もっと見る

企業情報

  1. ホーム センター
  2. ・
  3. ドア専門店
  4. 家具職人

Boston Wardrobes について

当該企業による記述


連絡先

3.0

まあまあ

TrustScore 5段階評価の3

279件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.0

すべてのレビュー

(279)

過去12か月のレビュー数: 3件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I first visited the showrooms at Boston…circa April, returned to book in June

I first visited the showrooms at Boston Wardrobes around April of this year, and was able to get some ideas on how to fit out the bedroom wardrobes and other cupboard spaces in my recently refurbished 2 bedroom townhouse.
I was able to take a few photos of some setouts that caught my eye and also take some measurements as a guide. Bonnie was the person in the showroom that day and she showed me around some of the displays, pointing out features that are less obvious, such as retracting jewel drawers and dress mirrors.
After some thought, I made some sketches and returned again to the showroom - this time Venessa was the contact. She was helfpul and upon looking at the sketches I had done was able to give constructive advice as to how to make the finer details work, eg: leaving enough space to gain access to shirt /trouser slider rails that occupy an end of space cubby hole. Having worked out enough detail for a quote to be prepared, she took all the necessary details and advised me of lead times (about a week for initial quote, then a site measure, and then a month or so for maunfacture to install). All of these times were adhered to.
I made one small adjustment to the first set of plans and after a day or so, the final set of plans were sent back with official quote and request of confirmation to proceed. Again, all to prompt timing.
The install was done in one working day. Very impressive - my house is not that large, but some of the spaces needed to be fitted quite precisely.....I was very pleased with the end result. I now have 2 very tidy looking bedrooms, as well as 2x fitted hall cupboards and a wire shelving setout for the airing cupboard.

2021年8月30日
Boston Wardrobes ロゴ

Boston Wardrobes からの回答

Thank you for taking the time to leave us a review, Peter. We appreciate the positive feedback and are so pleased you are satisfied with our service and product. All the best!

5つ星のうち5の評価

Installer arrived early and was very…

Installer arrived early and was very good couldn't have asked for better. This is a huge bonus for any company to have a trades person turn up on time and with a well organized van / working environment - hes a credit to Boston wardrobes

2021年8月26日
Boston Wardrobes ロゴ

Boston Wardrobes からの回答

Thank you, Karen. We are so glad you had a great experience with our installer. We hope your wardrobe is just as satisfactory!

5つ星のうち5の評価

I can not comment on the use of the…

I can not comment on the use of the shelving because we have not used them yet. As for the ordering, delivering and installing processes of your firm, we are very satisfied with your job.
Thank you.

2021年8月25日
Boston Wardrobes ロゴ

Boston Wardrobes からの回答

Thank you for taking the time to leave a review, we appreciate it

5つ星のうち5の評価

Very happy and Profesional job done from Boston Wardrobes

Very happy with all services from Boston wardrobes.Easy to talk with consultant and very fast installation.Very profesional and quality of job was done to make our Wardrobes to look amazing.Thank you Boston Wardrobes team.I will recommend this Company Boston Wardrobes to everyone.

2021年8月23日
Boston Wardrobes ロゴ

Boston Wardrobes からの回答

Thanks so much for the lovely review!

5つ星のうち4の評価

Overall very good job and good…

Overall very good job and good services. Only small spot of scratched seen on one side of the mirror.

2021年8月23日
Boston Wardrobes ロゴ

Boston Wardrobes からの回答

Hi Nabil, thank you for leaving a review. It's unfortunate there is a scratch on your mirror. Feel free to get in touch with us on 09 377 5799 or info@boston.co.nz to see how we could resolve this for you.

5つ星のうち5の評価

15A Ayr St:

15A Ayr St:

The team was great to deal with from first enquiry to final install. Clear communication and a personable service characterized our experience.
We would definitely use Boston Wardrobes again.

2021年8月23日
Boston Wardrobes ロゴ

Boston Wardrobes からの回答

Thank you, Grant, we really appreciate the wonderful review

5つ星のうち5の評価

New wardrobes with mirror doors

We had 3 bedrooms with new wardrobes installed, all sliding with built in hangers and drawers. The team were so helpful and the wardrobes all look amazing. Really happy with them. Thanks Rebecca for your help

2021年8月20日
Boston Wardrobes ロゴ

Boston Wardrobes からの回答

We're happy you're happy, Cassey! Thank you very much for the review

5つ星のうち5の評価

All good

All good. Although the company changed their range and no longer have my colour shelves which was frustrating as it was a standard line at the time

2021年8月18日
Boston Wardrobes ロゴ

Boston Wardrobes からの回答

Hi Rebecca, thank you for leaving us a review. The discontinuing of the colour must have been disappointing, please accept our apologies.

5つ星のうち5の評価

We love our new wardrobe

We love our new wardrobe. After pricing a kit set at a hardware store we were pleasantly surprised about how affordable it was in comparison, considering price included installation. Just sorry we didn't do this sooner!

2021年8月16日
Boston Wardrobes ロゴ

Boston Wardrobes からの回答

Thank you for choosing Boston Wardrobes, Marlize. We guarantee you made the right choice :)

5つ星のうち1の評価

A waste of $9.2k. Shop elsewhere!

My initial interaction with Boston Wardrobes was good - they were prompt to design and quote. I paid $9,200. Install was 3 weeks longer than initially quoted - post installation, there was no follow up, until I was contacted to see if my wardrobe could be photographed. I explained that I was unhappy with the service and the product - the wardrobe/dressing room had ‘snags’ scratched surfaces etc and other parts weren’t to the agreed plan. The Sales Manager promptly came out and agreed to remedy the issues. Four weeks later, the snags were fixed. The installer arrived with no idea what he was there to do/fix.
That was one week ago. Since the installer left (I wasn’t home) there has been zero follow up.
The drawer handles haven’t been installed correctly, however I simply cannot be bothered to contact Boston Wardobes again.
Overall, I would not recommend Boston Wardobes - the service and product simply aren’t worth it.

2021年8月14日
Boston Wardrobes ロゴ

Boston Wardrobes からの回答

Hi Laura, thanks for taking my call yesterday. Again I would like to apologise for the service you were provided. It clearly did not meet the level you expected, and it did not meet the levels we would expect.

Your feedback was appreciated and as a result we will be improving our processes to ensure better internal communication as well as with clients in this type of situation.

Regards
Dave Wenham,
Managing Director, Boston Wardrobes

5つ星のうち5の評価

Great local service!

Good advice, clear communication and quick production and installation time. They came back and corrected something that was not perfect. Great to use a local company. Thanks!

2021年8月11日
Boston Wardrobes ロゴ

Boston Wardrobes からの回答

You're welcome, Amanda. We love to see you happy!

5つ星のうち5の評価

Excellent service

Excellent service overall from initial consultation to final installation. Fast service and great quality of work. Highly recommended.

2021年8月11日
Boston Wardrobes ロゴ

Boston Wardrobes からの回答

Thank you for the review, we're glad to be of service

5つ星のうち5の評価

From when I submitted a request for…

From when I submitted a request for Boston to come and view our wardrobes and give a plan to the actual instalment of the systems I have been very happy with them. Each person I have dealt with in the company have been friendly, helpful and the final product is of a very high standard. Thank you Boston :)

2021年8月10日
Boston Wardrobes ロゴ

Boston Wardrobes からの回答

You are so welcome, Debra. Thank you for taking the time to write a review!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報