Bourne Home Furniture レビュー 

208
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This is how it should be done. Amazing prices and incredibly helpful staff. I've saved an absolute fortune on my cooker and washing machine, plus no surprises with 'sorry Sir, it's out of stock, bu... もっと見る

企業が回答しました

5つ星のうち5の評価

Found Bourne Home Furnishings online and went to their showroom. Very friendly service from Chris without any pressure. I was able to get some furniture and recon washing machine all sorted and... もっと見る

5つ星のうち5の評価

Love our new American fridge freezer, hoover washing machine and condenser dryer. Highly recommend Bourne home furnishings. Highly recommend this place as staff are friendly highly knowledgeable of th... もっと見る

5つ星のうち5の評価

Purchased a 10k washing machine. Great communication, Great product, happy friendly people. Offered to deliver tor free but we had a trailer which they loaded for us. Warranty given. A week later w... もっと見る

企業情報

  1. 家具店

Bourne Home Furniture について

当該企業による記述

Here at Bourne Home Furniture we pride ourselves on outstanding service and quality every time.

We provide our customers with the best alternatives to new appliances with brands like Beko, Hoover, Candy, Hotpoint, Hisense and more.

We stock over 200 products at any time so will be sure to have something to suit your needs! Our friendly team have years of experience in our products and have expert knowledge to help you choose.

From Washing Machines and Tumble dryers to Cooking products and Cooling products we have what you need at discounted rates.

We can deliver, install and recycle your old product all in one easy, friendly visit, taking all the hard work away from you.

We are open Monday-Saturday 9am - 5.30pm and our live chat online on our website is available most hours.

Our sofas are made to order in your favourite styles, fabrics and colours with a very exceptional 4-6 weeks manufacturing time. Although you can always buy one of our pre made designs straight from our show floor!

Buy now, Pay Later available across our product ranges with ClearPay now available in store and online. We also use Snap Finance for longer term finance arrangements, you can apply in store or online from the comfort of your own home, if you need any assistance please contact our friendly team who will always be happy to help!

連絡先

4.8

優良

TrustScore 5段階評価の5

208件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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4.8

すべてのレビュー

(208)

過去12か月のレビュー数: 0

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5つ星のうち5の評価

Brilliant service from the moment we…

Brilliant service from the moment we walked in the shop. Informative and fast paced. Ordered items paid and delivered the next day. Polite and friendly staff. Have already recommended and will call for something else soon. Many thanks..

2021年12月5日
自発的なレビュー
5つ星のうち5の評価

Great Service

Found Bourne Home Furnishings online and went to their showroom. Very friendly service from Chris without any pressure. I was able to get some furniture and recon washing machine all sorted and delivered as expected.

Delivery guys were very professional, even taking their shoes off each time they came in to house. 10/10 for that alone.

Great service and highly recommended

2021年11月9日
自発的なレビュー
5つ星のうち5の評価

Very professional and competitive pricing.

I found the company very professional. Prompt replies to my initial email requesting a quote and kept me fully informed throughout the process of design, measuring and installation.

Good choice of colours and we are very happy with the finished verandah/raised decking and steps. Competitive pricing.

We wouldn't hesitate to use them again for similar work.

2021年10月6日
自発的なレビュー
5つ星のうち1の評価

Ordered a bed and blanket box

Ordered a bed and blanket box. Bed delivered 21.9.21 and while putting together the bolt snapped off. Tried to contact for a few days no reply when I eventually got through they offered a replacement part which they were posting to myself. 5.10.21 yet to receive the replacement part and once again answer while ringing them. I’m not to scared to sleep in the bed Incase it collapses! Very very rude bad customer service on their part!

2021年10月5日
自発的なレビュー
Bourne Home Furniture ロゴ

Bourne Home Furniture からの回答

Hi Carly, sorry to hear you have had a bad experience with one of our products.

I can confirm the part was posted to you and since we hadn’t heard back from you naturally assumed you had received it. I can only apologise if we have missed your call and can assure you it is not intentional we are very busy and attempt to get back to everyone as quickly as we can.

To avoid any delay we did ask you to collect the replacing broken part to which you said you couldn’t as you didn’t have time. We have made every effort to rectify the issue and have not asked for any payment for the part you broke on the bed.

I will ask the team in the morning to post another replacement part to you and will follow up with you ensure you receive it.

5つ星のうち5の評価

Tumble dryer

Called their yesterday tumble dryer had stopped working. Staff very helpful, help me to pick new tumble dryer that suited my needs. Tumble dryer was delivered later same day can't fault the service.

2021年10月3日
自発的なレビュー
5つ星のうち5の評価

Excellent service

I bought a refurbished fridge freezer, staff were very helpful and offered me an upgrade warranty which they registered for me. Service was amazing and delivery drivers contacted me to let me know when they were on the way. Will definitely use this company again and recommend to friends.

2021年10月2日
自発的なレビュー
5つ星のうち5の評価

Dryer died BHL to the rescue

Dryer died. Needed one asap. A quick internet search and found Bourne Home Furniture. We could have had it delivered but we are only 30 miles away and woosh it was back in the house. The service was great and the product is excellent for the price. We are now looking at replacing other items.

2021年9月14日
自発的なレビュー
5つ星のうち5の評価

Great service

Great service, easy to order and quick delivery. Setting up finance with them was simple and quick. Delivery men were polite and helpful. Over all am very pleased.

2021年8月3日
自発的なレビュー
5つ星のうち5の評価

Purchased an AEG double oven as…

Purchased an AEG double oven as described over phone by staff as grade 1. Very happy to find upon delivery that the only damage was a small dent to the rear housing that is obviously hidden once fitted in kitchen cabinet. The delivery staff were courteous and very helpful and the oven now fitted works perfectly. I would not hesitate to purchase from them again. To summarise; excellent product, fantastic value for money, swift delivery and polite staff.

2021年7月5日
自発的なレビュー
5つ星のうち1の評価

bought grade 1 , received grade 3 ,

machine i bought was advertised on ebay as grade 1 and clearly showed a grade 1 sticker , they took payment by card and sent me a machine marked grade 3 ,badly scratched and noisey on spin , clearly not the one i agreed to buy , theyre not willing to replace it with the one i bought ,im demanding a full refund and will take legal action if needed

2021年6月13日
自発的なレビュー

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