After 10+ years of excellent service, the catch on our Brabantia roll-top bread bin failed. Then I read what they say about their environmental credentials on their website, so I contacted them t... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå å®¹ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ãç¢ºèªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ãç¢ºèªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
J'ai acheté la nappe de repassage. Elle gondole. La sous-couche est plus grande que le tissu de surface. Il est donc impossible de repasser convenablement dessus. J'ai échangé plusieurs mails avec... ãã£ãšèŠã
Really impressed with Brabantia. Purchased a bin from them in 2017 mostly because it is a Dutch brand (!). While the products are a bit more expensive than alternatives, the product guaruntees make it... ãã£ãšèŠã
2 dérouleurs de papier de table commandés via Amazon sur la boutique Brabantia, arrivés cassés (longue tige en U dessoudée) car non emballés dans la boîte d'origine mais dans un carton souple. M... ãã£ãšèŠã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
Timeless products for kitchen and home: waste bins, cookware, food storage and laundry. Brabantia makes household chores more fun with beautiful designed products. Reliable service.
é£çµ¡å
ãã¬ãã£ããªã¬ãã¥ãŒã«åçããŠããŸãã
ãã®äŒæ¥ã®Trustpilot å©ç𿹿³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èЧãã人ã¯ã以äžã®äŒæ¥ãé²èЧããŠããŸãã
Poubelle de trÚs mauvaise qualitéâŠ
Poubelle de trÚs mauvaise qualité impossible de nettoyer l'extérieur des tâches et coulures qui s'incrustent dans le revêtement, pour le prix ça fait mal....
The customer service was faultless
The customer service was faultless. They replied quickly and were kind and very human. They dealt with my issue, which fell outside the terms of my guarantee and were efficient and respectful. Over and above!
Ik heb een touchbin 60 liter prullenbakâŠ
Ik heb een touchbin 60 liter prullenbak nu is het Slotje defect Hij is net anderhalf jaar oud probeer hun telefonisch te bereiken maar komt niemand aan de telefoon Ik heb via de service mail gestuurd via hun op dit moment zijn we nu ruim 3 weken verder nog geen enkele reactie zeer slecht te bereiken de klantenservice of helemaal eigenlijk ze niet en ik kan nergens nu iets doen de deksel wil niet dicht Ik vind dat zeer kwalijk dat er geen reactie komt of telefonisch niet te bereiken Ik bel zeg maar net paar minuten over negen en dan krijg je op het laatste horen er is niemand beschikbaar probeer het later weer of sturen e-mail hopelijk gaat ze nu een keer reageren want ik weet ook niet bij welke winkel ik nog heen kan voorheen was het de Blokker
Superfijne service!
Voor de tweede maal een garantieaanvraag gedaan! Fijne communicatie & super service.
Alles goed opgelost wederom!
Mvg,
Joyce
My ironing board broke after 4 yearsâŠ
My ironing board broke after 4 years with a
10 year guarantee, replaced with no hassle
Great customer service
I would like to thank JO
I would like to thank JO (THE FRONT FACE OF BRABANTIA) as with communicate with them and asking about their products, it has infact lead to a sale of one of their Rotary Driers,
which they did say was their ESSENTIALS BRANDED ONES, but I was inform after saying what my requirements was (EG WIDE ENOUGH BETWEEN TO ARMS FOR KING SIZE BEDDING), It has come and I will admit, the pole is narrower than my previous, (45 to 35 mm) but you do get the plastic support tube which enables this rota drier to rotate, which I have done the old trick of wrapping some plastic lawn edging I had left round the external of their tube like a sausage roll effect and made it fit into my previous rotary driers ground hole/anker point.
Ik heb de drinkbeker met rietjeâŠ
Ik heb de drinkbeker met rietje gespaard en gekocht bij Albert Heijn. Vond het niet echt goedkoop, maar vond het makkelijk,nou dus niet.
Ik vind het jammer dat er geen rekening wordt gehouden met mensen die linkshandig zijn.
Nu zal er wel gedacht worden,waar heb je het over. Maar voor mij en misschien meerdere mensen is het vreemd om het rechts vast te houden.
Dat is net zo als je je brood moet smeren of iets moet knippen,dat lukt me niet met rechts.
Het rietje had misschien beter in het midden geplaats kunnen worden.
The bin I had for years which my daughter gave meâŠ
The bin I had which my daughter gave me years ago and served me well the bin lid stopped shutting properly.
I liked the bin but couldnât afford a new one as an OAP now. So I ordered a new lid. Was very clear which one to order. Was very reasonably priced and arrived within couple days of ordering. Great value. And have just been told thereâs a 10 year guarantee on the new lid. Result. Great service. ðð
J'ai acheté la nappe de repassage.
J'ai acheté la nappe de repassage.
Elle gondole. La sous-couche est plus grande que le tissu de surface. Il est donc impossible de repasser convenablement dessus.
J'ai échangé plusieurs mails avec le service aprÚs-vente. AprÚs plusieurs questions, on m'a demandé de repasser ma nappe de repassage ð¯ Les ondulations ont été remplacées par des plis ð
Je demandais un remboursement. Non, ils pouvaient me l'échanger ð¡ ou me faire un bon d'achat ð€¬
Ne pas acheter ðââïž
Useless Warranty
The rotary washing line was OK until the pole snapped off. I made a claim under their "5 year warranty" and was told that it was my fault that their product failed and they could not help me. Brabantia warranty is great until you have a faulty item and try to claim.
Kopen kopen mag maar geen klachten indienen
Een pan kopen mag bij Brabantia. En als de pan dan na twee maanden scheef is en aanbakt dan krijg je vragen of je hem niet te heet hebt gebakken. Fotos bonnetje sturen. Daarna nog veel meer foto's en hoor je niets meer. Prima bij mij nooit Brabantia meer.
Drinkbeker Brabantia
Vandaag de drinkbeker van Brabantia gekocht bij Albert Heijn met punten. Maar de drinkbeker is allesbehalve handig. Het schuifje moet je open zetten om het rietje erin te doen. Dus drank kan eruit lopen en/of koud worden. Bovendien zit de greep links als je wil drinken terwijl meerderheid rechtshandig is. Als je de greep rechts houdt dan zit het rietje aan de andere kan van de beker. Erg onhandig. Voor mij is het zeker niet de drinkbeker die ik ga gebruiken. Had meer verwacht van een ontwerpafdeling van Brabantia
Société non professionnelle!
2 dérouleurs de papier de table commandés via Amazon sur la boutique Brabantia, arrivés cassés (longue tige en U dessoudée) car non emballés dans la boîte d'origine mais dans un carton souple.
Mon avis a été refusé sur Amazon car, selon eux, câest la boutique Brabantia qui s'y oppose.
Conclusion à propos de la boutique Brabantia:
-manque total de professionnalisme
-Refus de leur responsabilité
-mépris des clients.
à fuir!
Ironing board cover
Excellent response to a problem I had with ironing board cover. Offered to send replacement within a few days .
I had a problem with a BrabantiaâŠ
I had a problem with a Brabantia kitchen bin which was resolved when I was informed that it was covered by a 10 year warranty! Quite exceptional help from the customer advisor in dealing with the matter and the replacement part was placed on order for delivery in 3-5 days. 5 Star service !!
A Heartwarming Story - Replacement Bread Bin Catch
After 10+ years of excellent service, the catch on our Brabantia roll-top bread bin failed. Then I read what they say about their environmental credentials on their website, so I contacted them to see if spare parts were still available.
They immediately sent me a complementary catch. This arrived safely, the next day; fitting proved straightforward and it now works perfectly.
I would have been happy to pay for a new catch, so they went way beyond my expectations. I wish more companies were like this, especially given our planet has such tough environmental challenges!
The prompt and without questioningâŠ
The prompt and without questioning nature of the way they dealt with my issue
Bin lid cracked
Bin lid cracked; nearly five years old. Contacted the company with pic showing damage. Response next day and new bin lid being sent, no charge.
Brabantia: a name to trust.
Excellent service
I sent an email.It was immediately answered, and I managed to sort everything else.Very great service, even though it was expensive.But was well worth it
Brabantia - Stellar CRM ...... on a 13 year old product!
Called Brabantia when the closure on my bin broke.
I told them it was a 13 year old product - 'No Problem!
They a new closure by mail within 2 days - No Cost!
What a CRM story! - a great company 'walking the extra mile" and delighting a long time Customer
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ãããç¢ºèªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çްã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çްã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çްã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã








