Brady Solicitors レビュー 

Amazing experience dealing with bradys Solicitors and in particular Andrea who was very helpful throughout the whole process of my lease extension.
I would highly recommend bradys to anyone looking to any lease related help or advice.
I will certainly be using them again.

Much appreciated once again!

Kind Regards
Andrew S

I had a very positive experience with “ Brady Solicitors” for my lease extension. The communication was clear and timely and they explained the process well . Lizzie was a great point of contact for any issues or clarification .
I will be using them in future for my legal needs and can wholeheartedly recommend them.
Dr Animesh ( Ash) Tripathi

We have just used Brady’s to extend the lease on our apartment, they took all the stress out of the process and dealt with everything in a timely and professional manner, everyone we have dealt have been excellent and all correspondence has been responded to promptly, highly recommend this company

If I could give zero stars I would. Over the last 3 years I have had an absolutely horrific experience working with this firm and I deeply regret trusting them. I would advise steering clear of this company!

Extending a Flat Lease and found the whole process stress free, professional and speedy. Grace Hardy was my point of contact and she was brilliant. Replied swiftly to all of my queries. As this process was also done under a Power of Attorney (POA) did not complicate or slow the process down. Very professional, proficient and knowledgeable about process and law

Although I had several changes of people dealing with my lease extension application, they were all very well informed, efficient and helpful.

Very helpful team who guided me through getting the leasehold for my flat would recommend their services
Thank you for all your help

Disgraceful, threatening, unprofessional, intimidating, inaccurate. Just some of the words that could be used to describe this firm. I had the displeasure of dealing with Olivia Cook and her manager Lanella Tomlie. The former provided me with factually incorrect information which in turn allowed them to charge me for unneeded services. I made a formal complaint to Lanella and it took 3 prompts to receive any form of response. The nature of which was to deny all wrong-doing, and deflect any responsibility because I'm, "not their client and they're acting on behalf of someone else." I also made numerous attempts to contact the owner Clare Brady to no avail - clearly she doesn't care how her employees are operating her business. Disgusting that a firm should be allowed to operate in this way. A number of similar situations from previous reviews on this page. AVOID THIS FIRM AT ALL COSTS.

I used Brady's to manage my flat lease extension in Portishead. They excelled in expertise, integrity and communication (responsiveness, clarity, frequency and politeness). Pricing very fair. I would not hesitate to use them again.

EDIT (5/10/23, after receiving Brady's reply):
Brady asserts my comments to be "misleading and inaccurate." Unfortunately for them, every fact I wrote is backed up by documentary evidence. If they maintain there are untrue statements in my review, then I challenge them to sue me for defamation and/or malicious falsehood. I won't be holding my breath though.

To provide another insight into how this "award-winning" ensemble operates, they tried to have my review here on TrustPilot yanked. TrustPilot, to its credit, reached out to me and asked me for proof of my claims, which I provided. They then labeled my review as "Verified," meaning it is an authentic experience of Brady's handiwork.

ORIGINAL REVIEW--
I have grave concerns about this company's ethics as well as its adherence to the regulatory standards.

I am one of a couple hundred leaseholders in a Liverpool complex. Most of us are small-time investors, and many are elderly. The complex was a total mess from the start, with the developer/freeholder going bankrupt, leaving us with all kind of costs and legal chaos.

In late 2020 the development was bought by a new freeholder. That freeholder emailed us (remember this for later: EMAILED us) all ground rent bills for 2021 and again for 2022, and we duly paid those bills.

In the second half of last year, it emerged that this law firm has been mailing (note: mailing, NOT emailing!) many leaseholders threatening letters claiming backdated ground rent going back up to five years. Those letters were sent on behalf of said new freeholder either to the apartments at the complex or to the lessees' Land Registry addresses. Both Brady and the freeholder knew fully well that 1. almost no leaseholders are live-in tenants, and 2. the Land Registry's records are typically out of date because people move but do not think to update their addresses there. Further, the freeholder had neither mailed nor emailed any of us any ground rent bills for the period in question (pre-2021) in the format prescribed by the law. Without such a bill being received, there is no ground rent to pay.

In several cases Brady even initiated lawsuits to recover this supposed debt, without the leaseholders in question ever knowing anything about any of this. These people now potentially face their apartments being seized by the freeholder to pay off this supposed debt, which does not even exist.

In other words:
* Brady knew valid bills had never been issued.
* Brady knew the letters it was sending would almost certainly never reach the intended leaseholders.
* Brady, consequently, knew that most tenants would neither pay nor contest the bills, because they would never know they had been contacted about any of this to begin with.

I personally emailed Brady twice to advert to the above problems and warn them their conduct was unethical and potentially even criminal. They never replied.

It is clear that they were mailing hard-copy letters, rather than emails, in order to rack up costs and assist the freeholder in slyly effectively stealing the leaseholders' property, all completely unbeknown to them.

STAY AWAY FROM THIS OUTFIT!

I agree with all the recent reviews below (except for the adverse one complaining about rudeness).
Great service at all times and considerably cheaper than our own local solicitors. Shoutouts to Lizzie, Andrea, Maddy and Grace who were extremely helpful and professional throughout the 8 month process of extending our lease.
Only thing I didn't like was the stringent ID verification checks required apparently to counter money laundering and fraud. I never did pass their test but they still managed to accommodate us to bring matters to a successful conclusion.

Rude and unhelpful staff. Asked 2 reasonable questions and received aggressive and rude responses that did not answer the question. Also ignored a chain of email for weeks despite saying 7 day response time.

I was not convinced by my initial case handler but then I was looked after by Grace and she was very good. My application had to be expedited and this was done in time for me to be able to remortgage so I am very happy. Overall I can recommend Brady Solicitors. They are knowledgeable, courteous and helpful.

I very recently used the services of Brady Solicitors for a lease extension and can only highly recommend them in light of the brilliant service they provided: professional and very efficient – clear, fast, responsive, thorough -– as well as very friendly. I am extremely satisfied with their work and would not hesitate to use them again.

I found Brady's via a recommendation. I dealt with Andrea White, a senior paralegal, who I would definitely recommend. She was always polite and professional and took the time to explain matters to me in an 'easy to understand' way. If I have any lease requirements in the future I would absolutely contact Andrea again.

We used Brady solicitors to extend the lease on a flat. From the first contact to the last, they have made the whole process very straightforward. The team kept us updated and completed the process in a timely, friendly and professional manner. I will definitely use again and would recommend the company, particularly Lizzie.

Brady Solicitors were clear, proactive and professional. A reassuring support who I will not hesitate in using again in the future.

Brady Solicitors looked after the legal work for my lease extension. I’d already agreed an informal deal with the freeholder so the work required was minimal. When Brady Solicitors asked me to leave a review on this site I gave them five stars. At that time the lease extension had gone through but I hadn’t yet received my copy of the paperwork. Since receiving the legal paperwork I decided to revisit the review and change the five stars to one. The reason for this is that I cannot believe the rubbish they’ve provided as ‘legal’ paperwork. The document is full of mistakes, including my name. They’ve crossed out the mistakes, pencilled the correct word in and initialled it. This garbage has then had a legal seal put on it. It’s a piece of work that any office should be ashamed of turning out. I didn’t get an apology from them, they never say sorry. They told me they’d asked the freeholder’s solicitor if he would accept it and he said yes but they didn’t ask me. As happens with leasehold extensions, I’ve had to pay my legal costs and the freeholder’s too, so I think at least they should have asked my opinion on something costing me several thousand pounds. I can never show the document to anyone, they’d think it was a joke.

07/02/2023

To Brady Solicitors

Your disappointment at my one star review doesn’t compare to mine when I had sight of the document. The fact that the solicitors working for the freeholder and the Land Registry accepted this shoddy piece of work shows how low their standards have become.

Since you were working for me and I was paying everyone’s fees, you should have informed me that a mistake had been made and I would then have asked you to ensure that the document was scrapped and a new one produced.

Brady solicitors are extremely efficient in helping my parents with their lease extension. They kept us informed of the progress every step of the way. Pricing is also reasonable , I would not hesitate to recommend them to anyone as I would certainly use their services again in the future