BrandRep レビュー 1,132

Good Company And People Professional
i would Recommend Look Forward to Improve My Google Rankings Needed

Brand rep will hold face lie to you. They got my company suspended from google and never let me know. I found out when a customer told me they couldn’t find me. I was a customer for 4 years. They were good up until google began checking variations. Brand rep told me I was verified but I came to find out they never did verify my business. It’s my opinion they are not up to date on the new google policies which are designed to protect the consumer so I deeply support them. However, I was suspended for 3 months and paid another company to get me back up and running which is what I was supposed to be paying them to do. Them for my inconvenience they offered me a free month of service. However, I lost 3 months of business and once again they deny any culpability. Sorry brand rep but this was 100 percent on you. It was your job to verify my business and keep me on the front page. Now after over 50 5 star reviews and building my presence I am starting over. In my opinion it was pure laziness. Now the other company has me listed on every surch engine and all major sites (bark,yelp etc.) and they are going to do a web page and maintenance on it for 40 a month. Sorry brand rep but once my contract is up I’m done

First they did not even list the right services I provide. They did the bare minimum setting up my account. It took almost two weeks longer than I was told it would take to even get my company listed. I have had zero searches for my company so they have done nothing to get my company out there accept set up a phone call with google

You helped get us onto Google Maps when every option was exhausted and now we are growing!

I love the the service and they always responding to your questions always responding to your calls I definitely recommend

It would be very helpful to to tell people from the beginning about what to expect or some what of a time frame to look forward to some kind of results…. So that way I can say, it’s going to take how long…. 90 days, nah I’m good…. The salesman that I talk to made it seem like it was going to take 30 days to getting me setup on google…. But we are about to be going on 90 days! If I knew that from the beginning, I would have said no I’ll wait on it!!!! I could have use the money that they have taken so far and use it for someone else to help me a little bit faster!!!!

Loved the way they cared about my business

Website took entirely too long to develop. Launched without safety measures in place. Launched with incorrect information. Never was it reviewed for accuracy. Poor design, I had to point out all the flaws in the way it worked. Elevated my complaints to management, they didn’t seem to care. Simply saying okay. Offered a free month when the website was three months behind schedule. I would never recommend this organization.

I am extremely satisfied with the outstanding service BrandRep has provided me. Their customer service representatives are highly experienced, patient and professional. My google business profile was suspended and I couldn't correct the problem no matter how much I tried. I contacted BrandRep and they helped me restore my business profile and optimized it. I will be using BrandRep for other services they provide because they've proven to be trustworthy. Thanks BrandRep for your assistance.

Feels like staff are respectful and understood at least in part one of my issues. I appreciate it a great deal.!

Kaddee was patient, knowledgeable, & helpful.
Not all of us our tech savvy, and appreciate those who are and are patient with us. Just started business with them, but if the services rendered reflect the same as the promises, we struck gold lol. :-)

Super unprofessional

Lisa Dunbar was absolutely amazing. The knowledge, wisdom, and understanding she has pertaining to her work are remarkable. She shared so much insight that has truly helped me with my business. I’m very grateful for her guidance and honestly hope she gets a well-deserved raise!

Excellent!

Everyone on your team has been very helpful.

Awesome job thanks

Tech Sandro Altamirano hung up on me after being frustrated for questions he was unable to answer.
I still have no answers. They have a good sales pitch on what they are going to do. How they will be in touch and hands on with the entire process. I left 3 messages to talk to someone and never got a response.

Exelent customer services