Quick delivery from a local trusted supplier who we have dealt with for many years.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had ordered online only 30 min minutes before. Had not received a text to say it was ready for pickup but called in as passing. Confirmed order received and made the colour up whilst I waited. Very ha... もっと見る
企業が回答しました
Great service was going to collect but could not, emailed and asked if could change to delivery, they contacted me and delivered next day . The paint match was bang on.
企業が回答しました
My order was delivered bright and early from a very experience driver who knew his role was important and he offered me great advice!
企業が回答しました
企業情報
Brewers Decorator Centres - Hull について
当該企業による記述
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.連絡先
1-3 Reform Street, HU2 8EF, Hull, 英国
- 01482 327735
4.7
優良
52件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Used in the past always been excellent - this time stressful!
Ordered in the past never had any problems, this time was so stressful! No communication unless I rang them to check when the items would be in stock & delivered. If I had been advised when ordering that there was a delay I would probably have ordered from elsewhere. The assistant blamed Farrow & Ball & the covid situation so I didn't know if they were going to arrive in time for my decorator - fortunately they were delivered on the day my decorator was booked for.
2021年11月10日
Brewers Decorator Centres - Hull からの回答
Dear Julie,
I'm sorry to read your 2* review and you did not receive our usual high standards of customer service. I sincerely apologise for the delay and any stress this may have caused you. Unfortunately we are still experiencing supply issues from a number of our suppliers. We try our hardest to make sure this delay doesn't have an impact on our customers, but I'm really glad to hear the paint arrived on time for you. We look forward to welcoming you back into branch for any further decorating supplies you may need in the future.
Kind Regards,
Gemma
still waiting for my purchase
2021年10月22日
Brewers Decorator Centres - Hull からの回答
Dear Ernest
I have just been in contact with the store who informed me your order is in store and waiting for collection. The store have sent you a text message to confirm this.
Kind regards
Ellie
Due to a supply delay of the base…
Due to a supply delay of the base material for one of the products on our ordered, we ended having to wait two weeks / 9 working days before the local branch of Brewers in Hull could complete our order. I would like to emphasise that the local branch did everything they could to improve this delivery.
2021年9月9日
Happy with the service
Happy with the service. Stocked what i needed, website was easy to use.
2021年5月21日
Best products & staff
Best products, good stock levels ensure that you get the materials quickly to get the job done. Very friendly store and delivery staff. Highly recommended.
2021年3月22日
The staff are fantastic.
The staff are fantastic.
The location, for me is convenient.
The prices are just a bit too high, forcing me to hunt for a better price.
2021年3月10日
Brewers Decorator Centres - Hull からの回答
Dear Andrew
Thank you for your custom and for taking the time to write your review, this is really useful feedback and I'm pleased to hear that our colleagues in store are providing you with a top service!
With regards to pricing, we are constantly reviewing our prices to remain competitive and also offer trade terms and a price match guarantee that your local team will be happy to discuss with you.
Kind regards
Nicky
Disappointed with first time order
First time ordering, estimated time for collection 8 days. Heard nothing, had to chase & call only to be told struggling to get hold of the base coat for my order. Currently still awaiting order after several weeks with no idea when I will return ribs my paint.
Disappointed with the service received, a courtesy call to let me know the situation wouldn’t have gone a miss.
2020年7月26日
自発的なレビュー
Brewers Decorator Centres - Hull からの回答
Hi HH
Apologies that we've not been in touch about your order. We are experiencing delays from some suppliers for some products at the moment. Let me look into this for you and arrange for one of the local team to get in touch with more information about lead times.
Thank you for your patience.
Kind regards
Nicky
Can’t fault staff at my Hull branch…
Can’t fault staff at my Hull branch always helpful but don’t always have the stock in, to give you your first choice in Products.
2020年6月22日
自発的なレビュー
When is it going to be delivered?
When I placed the order 7th March online it clearly stated that the item would be delivered in 4 days. On the 13th March I rang the Hull store to be told that it had arrived. When I asked about delivery they said I would have to wait until 16th March.
I had to fetch it myself which took valuable time from a very busy day, with trades on site.
This order was worth £326, is this how they treat their new customers?
Very disappointed there are many store out there which would value my custom.
2020年3月17日
自発的なレビュー
Brewers Decorator Centres - Hull からの回答
Dear Zoe,
Thank you for taking the time to leave your review. I’m sorry to hear that your order took longer than expected. The item had to be ordered directly from the supplier, which on this occasion took longer to arrive at the store than usual. Due to staff shortages on the Friday, the Hull store were unable to arrange for a second van to deliver to your address and instead put plans in place to arrange an alternative delivery date. We’re pleased to hear that you were able to pop into the store to collect your order instead.
Apologies that this took longer than expected, however we look forward to welcoming you back into store in the future.
Kind regards,
Nicky
Brilliant service
2019年11月15日
自発的なレビュー
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