Scandinavian Discovery

Scandinavian Discoveryのレビュー

商品の星評価は、その商品のすべてのレビューの平均として計算されます。


Bunnik Tours ロゴ

販売元: Bunnik Tours

www.bunniktours.com.au

•

1872 レビュー

4.8

このページに掲載されている情報は、Bunnik Tours の顧客によってTrustpilot 上に書かれた商品レビューのみに基づいています。


商品の詳細

  • メーカー: Bunnik Tours
  • MPN: 2SD

すべてのレビュー


5つ星のうち5の評価

Excellent tour, well paced, great guide , covered a lot of ground and saw all we needed to see. Learnt a lot about local culture.

体験日:
Bunnik Tours ロゴ

Bunnik Tours からの回答

Hello Garry,

Thank you so much for your wonderful 5-star review!

We’re delighted to hear that you enjoyed the tour, found it well paced, and that your guide made the experience enjoyable while sharing valuable insights into the local culture.

We hope to welcome you again on another Bunnik Tours a
dventure in the future!

Warm regards,
Stephanie
Bunnik Tours – Customer Care

5つ星のうち5の評価

Bunnik Scandinavian Discovery Small group size maximum 20, we had 15 Plenty of space on bus with a window for everyone. Inclusions, all the main attractions and special ones you wouldn’t have known about. Tipping included, bus drivers, porterage and local guides taken care of by the tour director. Excellent Customer Service, Bunnik can book your airfares with an airline of your choice. Exceptional Tour Directors with extensive knowledge and experience. We were very fortunate to have Ece, who went above and beyond with her expertise, organisational skills, kind and caring manner while also providing us with extra photo opportunities, special off road events and always a snack to boost our energy when required. Bunnik provides the little extras you didn’t even know you needed. Well located hotels Highlight activities- We had Dine with a Dane. Small groups went to the hosts home for dinner which was fantastic. Each host presented a special meal and it was so nice to meet them and chat over dinner. Bunnik holidays are a great family run Australian travel company that know what a journey should include. They have researched each area, found the best people to operate with them, to provide the best travel experiences for their clients. Don’t hesitate to try Bunnik Tours. “To travel is to live” (Hans Christian Anderson)

Bunnik Tours ロゴ

Bunnik Tours からの回答

Hi Ann,

Thank you so much for the glowing 5-star review! We are delighted that you had such a memorable time on your Scandinavian Discovery tour.

It’s wonderful to know you appreciated the small group dynamic, the spacious coach, and special cultural moments like Dine with a Dane. We will be sure
to pass your lovely feedback on to Ece—she will be thrilled to hear how much you valued her guidance, thoughtful extras, and care throughout the trip.

As an Australian family-run business, feedback like yours means the world to us. Thank you for travelling with Bunnik Tours, and we look forward to exploring more of the world with you in the future!

Warm regards,
Ashlee
Bunnik Tours – Customer Care

5つ星のうち5の評価

Thank you Team Bunnik for delivering another fantastic tour. Our Scandi experience was expertly managed by tour leader Gregor and all the events, activities and accommodation were first class. This was our fourth holiday with Bunnik and we're about to book our fifth.

Bunnik Tours ロゴ

Bunnik Tours からの回答

Hello Graham,

Thank you for your wonderful 5-star review and for choosing to travel with us again. It means so much to know that your Scandinavian Discovery tour was another fantastic experience and that Gregor's expert leadership helped make it so memorable.

We're also delighted to hear you enjoy
ed the accommodation, activities and overall touring experience. Your continued support is something we truly value, and the greatest compliment we can receive is knowing you're already planning your fifth adventure with us.

We look forward to welcoming you back on another Bunnik Tours journey soon!

Warm regards,
Denise
Bunnik Tours - Customer Care

5つ星のうち5の評価

I keep returning Bunniks due to the excellent tours they offer.

Bunnik Tours ロゴ

Bunnik Tours からの回答

Dear Helen,

Thank you for your wonderful 5-star review!

It's fantastic to hear you enjoyed your tour of Scandinavia and that our tours keep bringing you back.

We look forward to welcoming you on your next adventure!

Warm Regards,
Alison,
Bunnik Tours - Customer Care.

5つ星のうち5の評価

The Scandinavian tour was excellent. The bus was very comfortable with plenty of room and a whole double seat each. The ferry to Oslo and the three flights between destinations made the travel easy and maximised the time in the places on the itinerary. The tour leader Tina was exceptional and very knowledgable The hotels were all very good apart from North Point but that was only due to lack of options at the location. The group dinners were all excellent with good food and locations . We felt that we got an amazing overview of Scandinavia in the time we had and can’t think of anything that would have improved it. Thank you from two very happy travellers.

Bunnik Tours ロゴ

Bunnik Tours からの回答

Hello Nigel & Sue,

Thank you so much for your kind words and for taking the time to share your experience with us here on Trustpilot.

We’re absolutely delighted to hear that you had such a wonderful time on your Scandinavian Discovery small group tour. It’s lovely to know you found the travel sm
ooth and comfortable, with plenty of time to enjoy each destination.

We’ll be sure to pass on your praise to Tina, which she'll be thrilled to hear. It’s great to hear that the included meals and accommodation added to your experience. If you would like to share with us more information about your stay in North Point, our team can be reached at customercare@bunniktours.com.au - we do appreciate your understanding about the limited options available.

The photos you have shared a breathtaking - what an amazing photo of the northern lights. Thank you for sharing these!

We're so pleased that you came away feeling you had an amazing overview of Scandinavia and that the tour met your expectations in every way. Thank you again for choosing to travel with us – we hope to welcome you both back very soon!

Warm regards,
Thomas
Bunnik Tours - Customer Care

5つ星のうち5の評価

The Scandinavian Discovery Tour was one of the best trips I have ever undertaken. The itinerary fulfilled all my expectations, covering all the locations and experiences I had wished to see and do. Organisation and management of the entire trip was done to perfection in my opinion. Our Tour Director Tina was just brilliant and her expertise, excellent knowledge, and positive attitude contributed greatly to this amazing trip!

Bunnik Tours ロゴ

Bunnik Tours からの回答

Hello Gail,

Thank you so much for your wonderful review here on Trustpilot!

We’re delighted to hear that our Scandinavian Discovery tour exceeded your expectations; one of the best trips you have ever undertaken is very high praise and we're eternally thankful.

It’s fantastic to know that the i
tinerary, organisation and management all came together perfectly to make your journey so memorable. We’ll be sure to pass on your kind words to Tina too, as we know she’ll be thrilled to hear how much her expertise and positivity contributed to your trip.

We hope to welcome you back for another adventure again soon, should one of our itineraries ever suit.

Warm regards,
Thomas
Bunnik Tours - Customer Care

5つ星のうち5の評価

This tour was everything we had hoped for, plus more. The itinerary provided a range of diverse experiences and many highlights. Our guide Tina did an exceptional job throughout. We greatly appreciated her attention to detail, knowledge and friendship with the group throughout our time on tour.

Bunnik Tours ロゴ

Bunnik Tours からの回答

Dear Don,

Thank you so much for your wonderful 5-star review about your Scandinavian Discovery tour.

We’re delighted to hear that the itinerary gave you such a variety of experiences and highlights, but even more so that Tina’s warmth, knowledge and care made the journey so special. Her ability t
o connect with people and create such a supportive, friendly atmosphere is something we truly treasure, and your words will mean a lot to her.

It’s lovely to know that both you and Beryl came away with such memorable experiences.

Thanks again and warm regards to you both,
Julie
Bunnik Tours - Customer Care

5つ星のうち5の評価

An excellent Trip which we would recommend to everyone

Bunnik Tours ロゴ

Bunnik Tours からの回答

Dear Tony,

Thank you so much for your kind review of our Scandinavian Discovery tour. We’re delighted to hear that you had such an excellent trip and would recommend it to others — that really means a lot to us.

Your photos indicate that you and Kerry have taken home many wonderful memories from S
candinavia, and we hope to welcome you on another Bunnik Tour in the future.

Warm regards,
Julie
Bunnik Tours - Customer Care

5つ星のうち5の評価

Hubby and I did the Scandinavia tour, Finland Norway and Denmark. Everyone had a window seat on the bus tours which was excellent. Well organized tour, beautiful scenery, with an exceptional on the road tour guide. Thanks to Tina who provided us with humorous dialogue and lots of facts about each area we visited. Our other tour guides were also very good. And a shout out to the excellent experience we had with the staff and particularly Winnie who was our point of contact.. thank you.

Bunnik Tours ロゴ

Bunnik Tours からの回答

Dear Valerie,

Thank you so much for taking a moment to review our Scandinavian Discovery tour!

We’re delighted to hear that both you and Croydon enjoyed the beautiful scenery and that having window seats throughout made the journey even more special. It’s especially nice to hear that you appreciat
ed Tina's humour and insights - we agree that she does a fabulous job!

From looking at your photos, we're sure that you and Croydon have many happy memories from your time in Finland, Norway, and Denmark!

Warm regards,
Julie
Bunnik Tours - Customer Care

5つ星のうち5の評価

Fantastic Tour the scenery was beautiful. Our Travel Consultant Paul was amazing. Excellent Tour Director Ece. Cannot speak highly enough of Bunniks and the service they provide, have been on several of their tours and thoroughly enjoy them.

5つ星のうち4の評価

Great company, everything has been thought of. Great excursions. Would absolutely recommend this tour with Bunnik. The internal flights cut down on the endless bus trips that other similar companies offer which is worth the extra cost involved.

Bunnik Tours ロゴ

Bunnik Tours からの回答

Hi Lauren,

Thank you for your wonderful 4-star review of our Scandinavian Discovery tour.

We're pleased you found the itinerary and excursions enjoyable, and that the internal flights allowed you to make the most of your time exploring this stunning destination.

We hope to have the pleasure of
welcoming you on another Bunnik adventure in the future.

Warm regards,
Ashlee
Bunnik Tours - Customer Care

5つ星のうち3の評価

Many areas could be improved: excursions; meals: breakfast every day and at least one other during day would be advisable.; Indications of meal prices and variety should be indicated as able; Accomodation should include refrigeration and air-conditioning if possible guide instructions such as day start and meeting should be promoted clearly and then confirmed. We were leaving prior to attend other tours via Viking etc and did not receive details of itinerary until two days prior to leaving. Surely a brief outline should be provided at least 7 days after required payment. . Disappointed with meals as limited options ( very few meals provided other than breakfast); greater use of sound as unless all close together unable to hear! too much showing of native house/ life style/ representation( should be reduced to onlt one in each country)

Bunnik Tours ロゴ

Bunnik Tours からの回答

Hello Evan,

Thank you for taking the time to share your feedback. We sincerely apologise that certain aspects of the tour did not fully meet your expectations.

Regarding meal inclusions on tour, we do try to intentionally limit these in destinations where there are readily accessible and diverse d
ining options. Our philosophy is to provide travellers with the freedom to explore local cuisine and experience the culture through independent dining choices. Our Tour Directors are then on-hand for recommendations at each location. I do apologise if this was not clearly communicated prior to travel, and we will review our processes to ensure clarity moving forward.

Thank you for your feedback regarding your tour documentation. I understand that you had various arrangements prior to your Bunnik Tour resulting in an earlier departure date from Australia. For our Scandinavian Discovery tour, full tour documentation is available from 26 days prior to commencement of the tour. As your departure from Australia was 16 Jun 25, I understand our Operations team received a request for your documentation to be sent earlier, and were able to do so on 5 Jun 25, as soon as we had full confirmation of the tour itinerary. Your recommendation that perhaps a lesser detailed itinerary be sent prior to this in these instances is appreciated and I will pass this onward to be considered moving forward.

We also aim to provide a diverse range of sightseeing experiences to cater to varied interests. We acknowledge that cultural or lifestyle representations may not appeal to every traveller, and we will pass your suggestion regarding limiting these to one per country onto our Product team, who plan our departures, for their consideration.

It is unfortunate to hear of the issues encountered with the audio system whilst sightseeing. Thank you for bringing this our attention and we will be reaching out to our local provider to ensure that all systems used are suitable for the surrounding environment.

Thank you once again for your valuable input; it helps us continuously improve our tours. It was a pleasure having you both join us on tour, and we hope to welcome you back for another adventure soon.

Warm regards,

Thomas
Bunnik Tours – Customer Care

5つ星のうち5の評価

Well coordinated discovery adventure across the four Scandinavian countries. Bunnik Tours excelled with an impressive itinerary highlighting the salient features of these countries. The scenic beauty of Norway was unforgettable! All the local guides, together with the Bunnik tour leader, were very informative and the small group format was a success.

Bunnik Tours ロゴ

Bunnik Tours からの回答

Dear Kerry,

Thank you for your wonderful review! We’re so pleased to hear you enjoyed your tour of Scandinavia and that you were impressed with the itinerary, the guides, and the unforgettable scenery, especially in Norway.

We look forward to welcoming you and Jennifer on your next Bunnik Tour.

Warm Regards,
Cassidy
Bunnik Tours - Customer Care

5つ星のうち5の評価

We really enjoyed this tour. It was an adventure travelling through remote areas to the North Cape. The scenery varied from day to day and we were lucky to see it nearly always in fine weather with blue skies- quite magnificent. Rita our guide looked after us all and was calm when our program had to be adjusted due to airline issues beyond our control. This was our third Bunnik tour, they have all been different and we have enjoyed them all.

Bunnik Tours ロゴ

Bunnik Tours からの回答

Dear Janet,

Thank you so much for your wonderful review!

It sounds like your Scandinavian adventure was something really special, especially making it all the way up to the North Cape under blue skies – what a treat! We’re so pleased you felt well looked after by Rita too, even with the unexpected
changes to the program.

It means a lot to know that each tour with us has brought something different to enjoy. We hope that both you and Rob came home with some amazing memories and stories to share.

Warm wishes,
Julie
Bunnik Tours – Customer Care

5つ星のうち5の評価

This tour gave us a comprehensive 3 week look into the lives, striking landscapes and history of 4 Scandinavian countries. The Tour Director was delightful, full of information and good humour.

Bunnik Tours ロゴ

Bunnik Tours からの回答

Dear Judi,

Thank you so much for your wonderful review of our Scandinavian Discovery tour — and for sharing those gorgeous photos too! We’re delighted to hear that the experience gave you and Max such a rich insight into the landscapes, culture and history of the region.

It’s especially lovely to
know that Martina’s knowledge and humour added to the journey. We truly appreciate your continued support, and it means a great deal to have you travel with us time and again.

We hope that both you and Max have come home with plenty of special memories — and that there are more adventures ahead!

Warm regards,
Julie
Bunnik Tours – Customer Care

5つ星のうち5の評価

Great trip learning Fin culture the Sami people , scenery along the way , so much to see and experience in every place visited well organised , great company to travel with .

Bunnik Tours ロゴ

Bunnik Tours からの回答

Dear Carol,

Thank you so much for your kind review and for sharing your beautiful photos — we’re thrilled to hear you enjoyed your time on our Scandinavian Discovery tour. It’s wonderful to know that the culture, landscapes, and local experiences made a lasting impression and that you felt well tak
en care of along the way.

We’re so grateful to have welcomed you back for another journey, and we hope that each tour continues to bring new highlights and lasting memories.

Warmest regards,
Julie
Bunnik Tours – Customer Care

5つ星のうち5の評価

Well organised tour with only 19 travellers. Rita our guide very calm and patient. Beautiful scenery and loved the architecture of the older buildings. Good balance of activities, travel and free time. Highly recommended.

Bunnik Tours ロゴ

Bunnik Tours からの回答

Dear Sandra,

Thank you so much for your wonderful review — we’re delighted to hear that your first tour with us was such a memorable experience. We’re so pleased to know that you enjoyed the small group size, beautiful scenery, and pace of the itinerary.

We appreciate hearing your kind words about
Rita too :)

Thank you again, Sandra. We hope this is just the beginning of many more adventures to come!

Warm regards,
Julie
Bunnik Tours – Customer Care

5つ星のうち4の評価

Tour guide Tina made the trip memorable due to her knowledge

Bunnik Tours ロゴ

Bunnik Tours からの回答

Dear Ian,

Thank you for taking the time to review us and for sharing that Tina made the trip so memorable for you. We are not surprised to hear this and we feel so grateful to have her leading our groups.

We hope that you have many wonderful memories from your time in beautiful Scandinavia.

Warm
regards,
Julie
Bunnik Tours - Customer Care

5つ星のうち5の評価

We were very impressed with itinerary and the tour leader.

Bunnik Tours ロゴ

Bunnik Tours からの回答

Dear Joyanne,

Thanks so much for sharing some of your thoughts and photos from your time travelling on our Scandinavian Discovery tour. How wonderful that you got to see the Northern Lights!

We're thrilled to know that the design of our itinerary met with your expectations and that the tour direct
or managed everything well.

We loved having both you and Heather on tour with us and hope that you might join us on tour again some day!

Warm regards,
Julie
Bunnik Tours - Customer Care

5つ星のうち4の評価

I do not do public reviews as I do not want my photo or details appearing on social media.

Bunnik Tours ロゴ

Bunnik Tours からの回答

Hello Cheryl,

Thank you for your comments, and we appreciate your views.

We do hope you enjoyed your time on tour and that we can welcome you back again soon.

Warm regards,
Kristen
Bunnik Tours - Customer Care