Unreliable. No communication. No way to escalation. I will never use this again. I placed a GBP 200 order for a working lunch. The delivery driver decided to “deliver” food at the loading bay next... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Terrible. First order was cancelled as the restaurant is "no longer using their platform" but they hadn't taken it down yet. Second order was due for delivery between 8:30 - 9am - no tracking, no upda... もっと見る
Have just had to delete my just eat account as I’m disgusted with the service and attitude. My last two orders placed were both incorrect, both I had requested a refund if my items were not available... もっと見る
We swapped over to City Pantry from our old supplier and it made my life so much easier! There are so many restaurants to choose from and both their customer care team and account management team are... もっと見る
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企業情報
当該企業による記述
Just Eat for Business is the UK’s leading office food delivery marketplace and part of Just Eat Takeaway.com, the largest food delivery company globally. We are corporate specialists - making it easy for companies to order great food for any occasion, at home or in the office, feeding 30,000 people at over 600 companies every week. From meetings and events, to subsidized breakfasts and lunches, we have the solutions to meet new hybrid requirements in our post-COVID world. We are STS accredited and all our partners have an FSA hygiene rating of 4 or higher. Having recently received Silver rating in our Ecovadis sustainability assessment, we are hugely passionate about providing for a sustainable future. We believe that food at work creates a better business.
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awesome service
awesome service - the team did not have the automated service I needed so took it upon themselves to make things happen. It must have been a lot of manual work for them

Just Eat for Business からの回答
Great office catering find
We have been using City Pantry for in the office catering for over 2 years now and enjoying the variety of vendors, as well as employees individual choice option. Highly recommend for the ease of using the website and friendly customer service.

Just Eat for Business からの回答
Love City Pantry
Love City Pantry, great choice of vendors, great service and great food!

Just Eat for Business からの回答
Food always high standard
Really enjoying working with our account manager who is super helpful. We have had a couple of issues in the past with late orders/ no shows but Tash has been amazing at resolving them. Food is always high quality and delicious.

Just Eat for Business からの回答
Really good customer support as always
Really good customer support as always. Helping us transition from in office treats to remote working treats smoothly.

Just Eat for Business からの回答
I used City Pantry for a Chinese New…
I used City Pantry for a Chinese New Year catered lunch (Ping Pong Dim Sum) for 60 plus people. The ordering process was easy and efficient. When they were delivering, I received instant updates via text message.

Just Eat for Business からの回答
Great support and easy ordering!
Great support and easy ordering process!
Have used CP in London before and have always been happy with the food delivered.

Just Eat for Business からの回答
First time ordering
This is my first time ordering with City Pantry. It seems like a great initiative but the proof will be in the pudding, so to speak.
The site was easy to navigate and having the discount code for free delivery pre-populated was a great help.

Just Eat for Business からの回答
Love City Pantry!
City Pantry has always provided an excellent service with great traders and delicious food. I am always confident that through City Pantry, orders arrive on time, and are accurate.

Just Eat for Business からの回答
Great service all around
Great service all around! Choice is always pretty good. I do use other service providers like Deliveroo corporate and Feedr which in my opinion are less up to speed on the ease of ordering and tech side of things however one thing they offer which I'm not sure is available with CityPantry is a wider reach of vendors (esp outside of your immediate coverage area) and also finding vendors that would not typically help out unless your AM at Deliveroo and Feedr had the relationship already to convince them to accept your order.

Just Eat for Business からの回答
Always great food and delivered on…
Always great food and delivered on time! Yummy and a great price as well!

Just Eat for Business からの回答
Placing the order was straight forward
Placing the order was straight forward, quick and easy with plenty of time slots

Just Eat for Business からの回答

Just Eat for Business からの回答
City Pantry are great
City Pantry are great! The vendors are reliable and serve very tasty meals and it is run by a great team of Account Managers. Would definitely recommend

Just Eat for Business からの回答
My account manager is super helpful and…
My account manager is super helpful and always reccomends the tastiest pop-ups for our office!

Just Eat for Business からの回答
On the whole fantastic service and…
On the whole fantastic service and great support. A few improvements would be having food available to order closer to the date/time it's required.
I also think it would be helpful to have more contact from account managers. Since our account manager left we've not been put in touch with anyone else.

Just Eat for Business からの回答

Just Eat for Business からの回答
Faultless as always
Always a great selection of food, easy to use ordering system especially for people with allergies, and quick and reliable delivery! Completely faultless!

Just Eat for Business からの回答
Highly recommended
City Pantry is a great company to work with.
They have a large selection of vendors to choose from and our Account Manager, Reece Campbell, knows our needs and always happy to go the extra mile to make things happen.
The deliveries are on time and if we ever had an issue, it was resolved and we were compensated.

Just Eat for Business からの回答
Love using City Pantry...such a step up…
Love using City Pantry...such a step up from Deliveroo!

Just Eat for Business からの回答
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