Buzz Maids レビュー 41

Excellent services at great price

Amazing services , everything cleaned very thoroughly. Highly recommended

Highly recommended for cleaning and removal services

I booked an end of tenancy clean. Not only did they ask to change the time at 9:30 in the evening the day prior and tell me not to be late... They then proceeded to be 3 and a half hours late. I was promised a partial refund at that point on the phone by the person who has text to change the appointment. Funnily enough they failed to confirm that point in writing when I asked.
They then called to say they couldn’t clean the floor as my partner requested. The words they used was ‘scrub’. I asked what they meant and they said they didn’t have the correct equipment with them. (To be clear I had no carpets). I was unclear and asked them to confirm if they will be sweeping hoovering and cleaning the floor and they confirmed they would be. (I have that part in writing). Yet when retuning the next day it was clear that the floor had dust on it so hadn’t been cleaned at all in parts and they had not cleaned the kitchen properly at all.

I have sent emails of a formal complaint with pictures and have had no response to that and a follow up email for over a week. So much for their 7 day re clean guarantee and 100 satisfaction guarantee.

Having read their response to a previous 1 star I can confirm that I am very much a real paying client, if we are going to go there.

My advice, do not pay in advance and use a reliable service that actually responds to their customers, is organised and understands what an end of tenancy professional clean actually is.

Excellent services at great price

Highly recommended, great and very hard working staff

While the standard of the cleaning itself was reasonable, the overall experience with BuzzMaids was disappointing.
Although the team did return to rectify some cleaning oversights, communication throughout the process was poor. Concerns regarding multiple missing items were raised promptly after the initial clean, yet responses were delayed and only provided after repeated follow-ups. This resulted in unnecessary stress and a lack of confidence in how the issue was being handled.
Additionally, full payment was requested while the matter was still unresolved, which felt unreasonable given the circumstances. Overall, while the physical cleaning work was acceptable, the lack of timely communication, ownership, and customer care significantly undermined the experience.

terrible service, and rude staff, they need to look at themselves and see where they went wrong, bullying behaviour.

I dealt with a gentleman called Yusra Quadri, he was rude and arrogant, horrible management of the business. HAVE A LOOK AT YOURSELF.

I used buzz maids for a tenancy clean a couple of years ago and are just about to use them again. They were very efficient and did a fab job, making the place spotless. Thanks v much, highly recommend.

They cleaned well to a point, but we got off to an unfortunate start as my specific brief to clean nictoine-stained walls with specalist products was ignored. The kitchen and bathroom, which had not been contaminated with years of pipe smoke, were gleaming, but the walls in the bedroom and sitting room now need further elbow grease from a decorator. However, the guys worked hard with the equipment they had available to them.

good in service

Great experience good service on time

Highly recommended

This service is brilliant! the workers were reliable and did their jobs very efficiently! Definitely recommend this service and will be using them again!

Excellent services at affordable prices

Good service, on time, good staff members and excellent service. I recommend this service to others.

Excellent services! Thanks for your hardwork guys . Definitely use them again

I have been using Buzzmaid over the past years for summer cleans, their standard of clean is top-notch and they always take feedback seriously. I highly recommend

Excellent services at great price !