A lot of my samples came broken unfortunately, but still useable. I miss the old 4x4 samples, as they were much sturdier and didn't break so easily.
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Timothy Canne, the customer care manager, made everything right after our counter cracked and we had an initially awful customer service experience. He sent us all new material. It sounds like they... ãã£ãšèŠã
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I appreciate the quick shipping however I donât feel like it was worth $30 to send four small samples. If the extra fee was due to the expedited shipping, I wouldâve rather spent less money and had it... ãã£ãšèŠã
I had a horrible experience with Caesarstone Raven (dark gray). Developed multiple darker gray splotches that look terrible and will not come out. We have been very careful and I have no idea where th... ãã£ãšèŠã
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Caesarstone is a global leader of premium surfaces, specializing in countertops that create dynamic spaces of inspiration in homes across the globe. Established in 1987, its portfolio of over 100 colors in an assorted array of surfaces combines the companyâs innovative technology with its powerful design passion. Spearheading high-quality, sustainable surfaces, Caesarstone delivers functional resilience with timeless beauty, for a vast range of applications, including kitchen countertops, bathroom vanities, and more, for indoor and outdoor spaces. Since it pioneered quartz countertops over thirty years ago, Caesarstone has expanded into porcelain, mineral and natural stone surfaces.
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1401 W Morehead Street , 28208, Charlotte, ç±³åœ
- 877.978.2789
- orders@caesarstoneus.com
- www.caesarstoneus.com
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We ordered a sample two weeks ago andâŠ
We ordered a sample two weeks ago and have heard nothing since. Not n email that the sample has been shipped, nothing.
NEVER received I'M LATE FOR MY CLIENTâŠ
NEVER received I'M LATE FOR MY CLIENT APPROUVAL . IT'S BEEN A WEEK.
A lot of my samples came brokenâŠ
A lot of my samples came broken unfortunately, but still useable. I miss the old 4x4 samples, as they were much sturdier and didn't break so easily.
Foolproof decision-making made possible within a week
It was so easy to request and the samples showed up very quickly. Seeing the samples in person and being able to see them against my flooring makes the perfect decision easy and foolproof. Thank you so much!!
Easy site navigation and quick sampleâŠ
Easy site navigation and quick sample selection.
Good follow up as when the samples were sent and ETA,
Thank you!
Gene S.
Really fast delivery for the freeâŠ
Really fast delivery for the free samples I requested. They are a good size so I was able to get a pretty good idea of an overall look.
Love that samples were sent to our homeâŠ
Love that samples were sent to our home and quickly!
We never received the samples
Never received the requested samples
Items were received as ordered and veryâŠreceived what I ordered
Items were received as ordered and very quickly.
We ordered some samples a month ago andâŠ
We ordered some samples a month ago and never received them, but we got asked twice to review on Trustpilot, ignored it the first time but if you really want me to rate then there it is.
My Caesarstone samples came in just aâŠ
My Caesarstone samples came in just a few days. The size is perfect for getting a feel for the subtler styles I'm looking at. If you love big veins, you might want to check out extra samples. The stone itself feels really high-quality.
Not what I was looking for
Not what I was looking for. Also one of the samples came broken.
Wrong samples sent.
I ordered several samples and was very excited to see them in my space. I received them in good time, however, when I opened the box, there were 4 identical bland grey samples rather than the samples I requested. I have ordered again and I am hoping that the new order has the samples I requested.
I appreciate the quick shipping howeverâŠ
I appreciate the quick shipping however I donât feel like it was worth $30 to send four small samples. If the extra fee was due to the expedited shipping, I wouldâve rather spent less money and had it take a few extra days. Maybe consider offering two shipping options. $30 just seems like too much money for this.
ordered 4 samples for $30
ordered 4 samples for $30. Two of the samples were exactly the same (altho labeled differently) and looked NOTHING LIKE the picture on the back. Very unhappy, and certainly unwilling to purchase anything from this company if they can't even bother with checking their samples are correct.
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