Carpetright Limited - Lowestoft レビュー 237

ripped off love to over price on mesuring and home vists

Very friendly and professional people, the whole process was made nice and straightforward.

Dean was so helpful

Good fast service, sorted very quickly. Very helpful staff.

Spent a lot of time helping us choose our carpet and vinyl. All staff very helpful, from the store to the lady that came to measure up.

Professional friendly staff ,with plenty of choices of carpet and hard flooring

Very helpful staff member.
Fitting and everything sorted easily

Excellent sales advice and support.

Diana was excellent and provided expert advice and produced a quote that was difficult to turn down. Well thought through, competitive. Very pleased I phoned.

Thank you Diana and Lowestoft team

very helpful staff, excellent service.

The high quality service we have come to expect

The lady in the shop offered her help but wasn't pushy. I told her what I needed the carpet for and in my opinion she steered me in the right direction. Nice pleasant manner.

Even though the computer had been down the help I received was excellent

Carpet right supplied a creased carpet (4 separate deep creases) that concerned the fitter, who took it upon himself to take photos of, so the blame wouldn't like with him - yet fitted it anyway. He was told to fit it anyway. He pointed it out after. Had we known before, we wouldn't have allowed him to proceed. Carpetright have since passed the buck, and are doing everything they can to wiggle out of replacing it, citing 'policy is to wait...' Lowestoft branch absolutely shambolic. Manager self confessed new to the job and hasn't got a bloody clue. Additionally, wanted to deal with my husband, not me. Don't touch them with a barge pole. Have complained. Will be taking them to small claims court.

Great service with discounted carpet price.

Both the sales and surveyor were professional and they helped us out tremendously as we wanted it fitted fairly quickly.
The fitters arrived on time and laid a bedroom carpet & en-suite vinyl in no time at all and they hoovered the room and left no mess at all.
Splendid service, I would recommend Carpet Right to my friends & family and no doubt use them again in the future.

Very helpful and friendly lady looked after us . Email came through promptly with quote and instructions how to pay to save going back to shop. After payment excepted prompt phone call to arrange fitting

Most helpful staff new exactly what we were looking for, and great price

Really friendly helpful and not pushy staff who offered really good and helpful advice . A pleasant experience

Excellent customer service

Salesman not pushy,helped us workout best way to buy 2 carpets and underlay to meet our needs.