Amazing customer service from your newhaven branch Would like to especially mention Steven whom helped me with my quote and even select my carpet choice Communication was excellent all thr way th... もっと見る
企業が回答しました
B, THE DROVE RETAIL PARK, The Drove, BN9 0AG Newhaven, East Sussex, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Amazing customer service from your newhaven branch Would like to especially mention Steven whom helped me with my quote and even select my carpet choice Communication was excellent all thr way th... もっと見る
企業が回答しました
I would just like to say how wonderful a member of your staff were, she was extremely patience and very helpful with me. She explained all the details to me and helped me with all aspects of my visi... もっと見る
企業が回答しました
Friendly service at a difficult time for employees. All explained and best option given. No problems
Good range of carpets to suit all budgets. We was given a quote for purchasing a chosen carpet, but at no point was we told of the enormous hidden admin costs/care package, totalling more than £100 be... もっと見る
企業が回答しました
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
B, THE DROVE RETAIL PARK, The Drove, BN9 0AG, Newhaven, East Sussex, 英国
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly service at a difficult time for employees. All explained and best option given. No problems
Amazing customer service from your newhaven branch
Would like to especially mention Steven whom helped me with my quote and even select my carpet choice
Communication was excellent all thr way through
Also I'd like to mention Daren the fitter who has done an excellent job with the fitting

Carpetright Limited - Newhaven からの回答
The man who served me in your newhaven store east sussex was very helpful and patient went out of he's way to help

Carpetright Limited - Newhaven からの回答
Great service, good selection and kept fully informed along the way. Highly recommend.

Carpetright Limited - Newhaven からの回答
Very helpful young lady who served us nice atmosphere

Carpetright Limited - Newhaven からの回答
Very helpful good knowledge of carpets friendly atmosphere
Booked a surveyor for quote and he arrived on time very experienced
Very happy with the servic plus the price

Carpetright Limited - Newhaven からの回答
Very helpful instore, (Andrew) and Taz, who came to measure up and do the costing, was very knowledgeable, helpful and efficient.
The only reason I didn’t give 5 stars is that I’ve had 3 emails now - in less than a week - (as well as Andrew asking in the shop) asking me to leave a review. It’s irritated me and I almost didn’t write a review because of it.

Carpetright Limited - Newhaven からの回答
I would just like to say how wonderful a member of your staff were, she was extremely patience and very helpful with me. She explained all the details to me and helped me with all aspects of my visit.
As a company in my opinion you should clone this individual and make sure that every store has their very own Charlotte Knight.
Thank you making my visit easy

Carpetright Limited - Newhaven からの回答
Really good customer service from Steve.
Helpful, relevant advice and information. Really friendly as well.

Carpetright Limited - Newhaven からの回答

Carpetright Limited - Newhaven からの回答
Young man was very pleasant and helpful.and knew his
products thoughrally. Will use store again.

Carpetright Limited - Newhaven からの回答
Good range of carpets to suit all budgets. We was given a quote for purchasing a chosen carpet, but at no point was we told of the enormous hidden admin costs/care package, totalling more than £100 before committing! This should be pointed out before taking payment so that the customer has a choice on whether to proceed or not!!

Carpetright Limited - Newhaven からの回答
Steve was great. So friendly and went above and beyond with us. He helped us understand the options with pros and cons, made sure nothing was forgotten and that we were happy with what we chose. He's so knowledgeable and really helpful.

Carpetright Limited - Newhaven からの回答
The girl that served us was really helpful and spent time in going through all our needs

Carpetright Limited - Newhaven からの回答
The advisor was really helpful patient and understanding my needs and budget. I ordered a new bed as I felt confident that the advisor could be trusted. I will return again for carpet based on the experience. I am so grateful to be able to shop locally. Nothing was too much trouble. Many thanks for your help and support and kindness. 🤗

Carpetright Limited - Newhaven からの回答

Carpetright Limited - Newhaven からの回答
The team were very professional and answered all my questions , and patient because I had changed my mind a few times, Philip also spent time explaining the benefits and pros. Taraus very efficient and polite, and Gloria provided all necessary paperwork, A good experience,

Carpetright Limited - Newhaven からの回答

Carpetright Limited - Newhaven からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。