The sales advisor listened to our requirements and directed us accordingly. He responded to our questions with apparent good knowledge. The decision making process was made easier thanks to the advi... もっと見る
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Unit 3 Washford Trade Park, Washford Drive, B98 0GZ Redditch, Worcestershire, GB
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The sales advisor listened to our requirements and directed us accordingly. He responded to our questions with apparent good knowledge. The decision making process was made easier thanks to the advi... もっと見る
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I returned to the Redditch branch of Carpetright, after using them in the past. This time it was for vinyl. There was a vast range suitable for a kitchen. We were advised to have the free survey... もっと見る
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Carpet became available for fitting much more quickly than expected. Also a prompt and efficient service regarding the initial measure of the room. Arranging the fitting service was a little delayed,... もっと見る
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Customer service was great. Specifically the branch in Redditch where we ordered the materials for our new home. The guy who measured up was also friendly, helpful and on point and he was from the Hu... もっと見る
企業が回答しました
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Unit 3 Washford Trade Park, Washford Drive, B98 0GZ, Redditch, Worcestershire, 英国
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Took my money now no carpets
never said to any staff and customers
fraud as far as I'm concerned the salesman said at my place he knew what was going on ..Now wait for a refund with no carpets down ..fuming don't co.e close...refund or at least fit the carpets for who has paid 😡
Jack at Redditch store is top notch. Really helpful from the moment I walked in. Future manager there no doubt

Carpetright Limited - Redditch からの回答
Informed store to tell the fitter that could not arrive before 11am. The person said yes ok I’ll let them know but did not ask for any details of who I was and the location. Seemed dismissive in their tone of voice. On the day of fitting the fitter turned up at 0830 and whilst I was at work in a meeting had the message that were at my address.
Fortunately the fitter was able to return later in the day at a time that I would be home. Did and excellent job fitting it.

Carpetright Limited - Redditch からの回答
I returned to the Redditch branch of Carpetright, after using them in the past.
This time it was for vinyl. There was a vast range suitable for a kitchen.
We were advised to have the free survey prior to fitting.
The fitter used by Carpetright was brilliant ! Polite and very efficient.
A huge thank you to Tom who made the whole experience very easy. Polite , friendly and knowledgable. An absolute asset to the company.

Carpetright Limited - Redditch からの回答
Terrible service. Waited 3 weeks for a carpet. To be told the day before that it is delayed.
Feel so let down, happy to take all the money up front. We have arranged day off plus someone to follow on afterwards to fot doors which we have to now pay a fee
Shocking

Carpetright Limited - Redditch からの回答
Customer service was great. Specifically the branch in Redditch where we ordered the materials for our new home. The guy who measured up was also friendly, helpful and on point and he was from the Huntingdon branch I believe.

Carpetright Limited - Redditch からの回答
Incompetent! I have now had to book 2 days off work to have my carpets fitted and moved all furniture out of the rooms to find that the carpets will not be arriving. How can a company allow this to happen twice? Still waiting to hear what compensation I will be offered and an actual date when they will complete the work. Quick enough to take the money for the carpet but organisation and communication skills could not be worse!

Carpetright Limited - Redditch からの回答
I knew what kind of flooring I wanted so that was easy but the young man that served me was polite and helpful.

Carpetright Limited - Redditch からの回答
Great and prompt service both in the store and at my house when measuring up my flooring.

Carpetright Limited - Redditch からの回答
So far only been measured for carpeting and have received a fair estimate of costs. Now booked in for fitting. No problems so far.

Carpetright Limited - Redditch からの回答
Great store with a good choice and kept clean and tidy.
Delighted with the service I received from Jennie at Redditch. Her professionalism and knowledge were so helpful to me when making my purchase.
Highly recommend.

Carpetright Limited - Redditch からの回答
Good service in the shop and fitter was also friendly and efficient

Carpetright Limited - Redditch からの回答
Let me down with fitting took day off and fitter phoned in sick can’t believe they don’t have a back up or even could be bothered to refund any money

Carpetright Limited - Redditch からの回答
Jenni at the Redditch Store was extremely professional, helpful and a pleasure to deal with, thank you.

Carpetright Limited - Redditch からの回答

Carpetright Limited - Redditch からの回答
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