Very helpful staff who were prepared to take as much time as needed to solve any questions. Samples were obtained very quickly and the whole package was put together minimum fuss. The staff were as... もっと見る
企業が回答しました
所在地
所在地を変更Berse Road, LL11 2BL Wrexham, Clwyd, GB
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レビュアーのコメントを見てみましょう
We bought the carpet we wanted for lounge and dining room but after several messages to say delivery would be delayed we had to go into shop again the select a carpet that was in stock and could be fi... もっと見る
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We were allowed to wander through the carpets, looking carefully at colors et cetera. When we found what we were looking for there was a short wait but eye contact from the sales person made us feel... もっと見る
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The choice of carpets was fab. Something to suit every budget. We weren’t exactly sure about what we wanted and gave our salesperson, Simon, a broad outline. He was very good, showed us several o... もっと見る
企業が回答しました
企業情報
当該企業による記述
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
連絡先
Berse Road, LL11 2BL, Wrexham, Clwyd, 英国
Poor quality.
Carpet fitted 8/5/2024.my wife walked on the carpet today 8/8/2024.Felt 3 sharp spots on carpet on close inspection it appears plastic is embedded in the pile.
2024年5月8日
自発的なレビュー
Good customer service from Alan
Went into the store today. Alan gave me a no pressure ballpark quote for carpets, which gave me confidence to come back when I am ready.
2024年7月11日
自発的なレビュー
Carpetright Limited - Wrexham からの回答
Hi Geraint,
Pleased to hear about the experience you have had and the good service from Alan.
Thank you for your review.
Regards
Dean
A good experience
The team members were really helpful and attentive, nothing was too much trouble. The only fault we had was the flooring we wanted did not come in the sizes we needed.
2024年6月26日
Carpetright Limited - Wrexham からの回答
Hi Robert,
Pleased to hear about the good experience you have had.
Thank you for your review.
Regards
Dean
Carpetright Limited - Wrexham からの回答
Hi Paul,
Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean
Just felt messed around/lied to by at…
Just felt messed around/lied to by at least two different staff at this store over carpet wait/fitting times. After spending over 2k I expected carpets/door plates to be ordered when deposit/balance made not wait 3-4 more weeks making excuses when clearly told no wait times on this Westex carpet.
Fitters left a hell of a mess everywhere, stairs/landing/living room along with nails, screws left all over new carpets that took me an hour and and half to clear up after they’d left, bit of skirting came off to which they just hammered a big nail through leaving nail sticking out that looks awful. They also don’t carry their own stuff as they asked for brush/pan, a pencil which they then walked off with, they also need to invest in a hoover and at least make the place/carpet look tidy before they leave. Only give two stars because Keenan was very helpful and patient helping me choose the right carpets which are great. Notsohappycustomer So…
2024年6月21日
Carpetright Limited - Wrexham からの回答
Hi,
I am sorry to hear about the experience you have had.
We will investigate to see what we can do.
Regards
Dean
Great super fast service
2024年6月19日
Carpetright Limited - Wrexham からの回答
Hi Louise,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Carpetright Limited - Wrexham からの回答
Hi Keenan,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Carpetright Limited - Wrexham からの回答
Hi Rhys,
Pleased to hear about the outstanding service you have had.
Thank you for your review.
Regards
Dean
Very helpful and patient staff
Very helpful and patient staff member who helped make sure I got the right colour carpet.
2024年5月23日
Carpetright Limited - Wrexham からの回答
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
First carpet for many years.
Very helpful staff who were prepared to take as much time as needed to solve any questions. Samples were obtained very quickly and the whole package was put together minimum fuss. The staff were as keen as we were to ensure a satisfactory outcome.
Now looking forward to having it fitted.
2024年4月28日
Carpetright Limited - Wrexham からの回答
Hi Ken and Sheila,
Pleased to hear about the helpful service you have had throughout the process.
Thank you for your review.
Regards
Dean
Very happy customer
Excellent service had same day visit and a lovely polite and friendly surveyor. Had confirmation of my order from the company almost immediately and not long after had a call to give me the date of the fitting. Highly recommend this company
2024年4月14日
Carpetright Limited - Wrexham からの回答
Hi Patricia,
Pleased to hear about the excellent service you have had and how friendly the team were for you.
Thank you for your review.
Regards
Dean
Excellent service
2024年4月1日
Carpetright Limited - Wrexham からの回答
Hi Jayne,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Efficient and helpful
I was so impressed with the help and advice I received from carpetright. I needed some vinyl plank flooring for my kitchen. I was given lots of useful information and the process of having the room surveyed was so good- just an hour after visiting the store. Thanks
2024年4月1日
Carpetright Limited - Wrexham からの回答
Hi Lisa,
Pleased to hear about the helpful and efficient service you have had.
Thank you for your review.
Regards
Dean
Helpful
Adviser recognised us & greeted us when we walked in
Came over to discuss choice of carpet.Everything was dealt with easily
2024年3月28日
Carpetright Limited - Wrexham からの回答
Hi Sue,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
Carpetright Limited - Wrexham からの回答
Hi David,
Pleased to hear about the quick and polite service you have had.
Thank you for your review.
Regards
Dean
Carpetright Limited - Wrexham からの回答
Hi Sarah,
Pleased to hear about the helpful service you have had from Simon.
Thank you for your review.
Regards
Dean
I spoke to different people on a number…
I spoke to different people on a number of visits. All were polite, helpful and knowledgeable and ready to answer my many questions and offer advice.
The gentleman who came to measure for my new carpets was also very helpful, as was Simon(I think) who placed my order. Thank you.
2024年3月17日
Carpetright Limited - Wrexham からの回答
Hi Mary,
Pleased to hear about the helpful and knowledgeable service you have had from Simon and the team.
Thank you for your review.
Regards
Dean
Made my visit quick and easy
I have always used carpetright I find the staff to be polite and welcoming today I had great service from Rhys thank you
2024年3月19日
自発的なレビュー
Carpetright Limited - Wrexham からの回答
Hi Rob,
Pleased to hear about the great service you have had from Rhys.
Thank you for your review.
Regards
Dean
Very helpful and friendly
2024年3月17日
Carpetright Limited - Wrexham からの回答
Hi Derek,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
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