Adam & Adrian arrived soon after 11.30 today and fitted our new Bosch integrated dishwasher. Excellent job done. Fitted, commissioned, tested and all explained with the old one plus all packagi... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Everyone was very helpful and considerate Freezer was fitted in no time everything sorted, rubbish taken away. Ww have used Carters before and definitely would recommend
FANTASTIC, can't rate them highly enough. Needed new washing machine, having browsed online had good idea which one I wanted. From the friendly greeting by Rob, his fantastic demo of machine controls... もっと見る
Bought pretty much all our appliances from Carters.. not because of the shop itself..but mainly for the gentleman in charge ..ROB ..He is such a credit to that shop. So helpful and so knowledgeable.... もっと見る
企業情報
Carters Domestic Appliances について
当該企業による記述
39 YEARS IN BUSINESS-6 STORES IN SUSSEX...We are a Sussex based family business now trading successfully since 1987 offering Domestic Appliances with top class customer service at competitive prices. We offer a wide choice of washing machines, dishwashers, refrigerators and ovens both freestanding and built in from well known manufacturers always in stock. Two of our stores are on the Sussex coast in Brighton and Worthing with more four more inland at Haywards Heath and Horsham plus two more in Storrington known as being in the centre of the South Downs National Park.
GREAT VALUE AND SERVICE...At Carters we are proud to offer great value to all of our customers. All top brands represented are offered at keen competitive prices and delivered promptly by our professional friendly installation crews. Although Carters is modern company making use of new technology we still believe in providing an unbeatable personal good old fashioned customer service.
GENUINE UK AUTHORISED RETAILER...We are authorised to stock every brand that we deal with, giving customers a complete piece of mind that they are buying a genuine product with a full UK warranty.
BUY FROM CARTERS WITH CONFIDENCE...We opened our first store in 1987 and have been a constant factor on the Sussex high street ever since. Our No.1 priority is to maintain our enviable reputation in offering the very best service to all our customers whether at the point of sale or in the years to come. We are aware that buying a washing machine, oven dishwasher and more is not an everyday experience as appliances are designed to last for many years. Be assured that our sales staff are well trained friendly and eager to offer customers constructive advice on the many products on sale. Our High Street stores are open from 8.30am to 5.30pm Monday to Saturday. Our Brighton store is also open on Sundays from 10.00am to 4.00pm. Your purchase will be installed professionally without issue and a smile by one of our delivery crews. Your agreed delivery slot can be enhanced by a call to your home on the day giving you an accurate estimate of when we will arrive. There is no need to spend all day at home waiting for your delivery. Our crews are very comfortable in ensuring products are correctly fitted and left in an operational condition.
NATIONAL INDUSTRY AWARD WINNERS... Carters have been selected as winners and finalists in many national awards over the years competing against top rated well known competitors throughout the UK recognising good service to the public. ERT and IER are bodies that are most respected in our field. Our staff are very happy that their efforts to offer 100% at all times have been recognised in such a prestigious manner.
連絡先
19-29 Preston Road, BN1 4QE, Brighton, 英国
- 01273 628618
- sales@cartersdirect.co.uk
- www.cartersdirect.co.uk
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Great!….Very good.
Staff very welcoming
Staff very welcoming, friendly, polite.
Good advice, pros and cons. Not rushed to make a quick decision.
I ALWAYS go to Carter's for my electrical purchases because the standard of service and standard of care I receive is second to none.
5 Stars for Service at Worthing
Robert, the manager at Worthing was exceptionally patient and helpful in our recent purchases of a dishwasher and oven. His product knowledge is excellent and prices are competitive. I have no hesitation in recommending them
Great service
Did everything online/by phone. Staff were friendly and helpful.
Delivery was timely and they were in and out removing an old washing machine and installing the new one in 30-45 minutes.
New machine works a dream.
Punctual and professional .
A new small chest freezer
I needed a new small chest freezer, and quickly as mine had died. Carters came up with exactly what I wanted, and within 24 hours. On top of that they even helped my wife by putting it in her car.
Reliable good service
A good reliable service with helpful staff including the delivery team.
Exceptional customer service
Exceptional customer service. Always a pleasure to go into the Horsham branch knowing that I will get great advice and efficient service. Paul is always a pleasure to deal with. And he has been at the company for years …. So he really knows what he is talking about
Always great service from Paul and his…
Always great service from Paul and his colleagues in Horsham
Helpful team and good range of…
Helpful team and good range of products. My only niggle is the manufacturer reduced the cost by £50 but I have to apply for that which is difficult requiring paper work
Excellent customer service and fitting…
Excellent customer service and fitting from a reliable local company. My family and I always get our appliances from here.
Easy exchange of faulty fridge freezer
We recently had a faulty, non repairable, fridge freezer which was under warranty. We were given a code from the manufacturer to take into Carters for an exchange, which was easy to do. We actually decided to change to a different make of fridge freezer, which Carters were very helpful with, as we have limited space for the appliance.
We were even refunded some money due to a change in price and price match!
The new fridge freezer was delivered the next day.
We are very impressed with the way the exchange was dealt with.
Rob and his team are so helpful
Rob and his team are so helpful, friendly and epitomise a traditional small business. Remember those? If you miss that service go see Rob.

Carters Domestic Appliances からの回答
Quick delivery of oven (ordered…
Quick delivery of oven (ordered Tuesday, delivered Thursday). Installers arrived on time.
Unfortunately, the oven installation was poor and tripped my electrics. I had to arrange for my own electrician to come out and fix the issue.
I emailed pictures of the issues and Chris Carter (MD) very quickly resolved the situation by refunding the installation cost, payment of the electricians invoice and sending installers on refresher installation course.
Although Carters didn't get it right 1st time, the remediation was outstanding and I felt like a truly valued customer and I don't think I would have got this service from an online brand.

Carters Domestic Appliances からの回答
over the phone for an initial enquiry…then to the shop
over the phone for an initial enquiry about what was in stock, I found the person who spoke to me very helpful, and nothing was any trouble. It was so good to be treated so courteously. the same thing applied when we went to the shop, the same good service, knowledgeable, help, patience. Thank goodness Carters still has a proper shop with proper service, where the customer comes first and is treated well.

Carters Domestic Appliances からの回答
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